You can call the PAL line at night to find out the minute by minute schedule for each character & their location for the next day. The navigator only gives a time range for meets which doesn't really help you plan for the ones that the kids really want to see. I wrote all of the times down then sat with the navigator to make our plans for the next day. If you get in line 10-15 minutes ahead of time for the characters ( a bit more for the princesses) you will be near the head of the line & not have to wait a long time for them to come out. I always ask the CM with the character to confirm that we are in the right location for the character that we want to see (there can be 3 places in the atrium alone). I am usually told that if we get at the end of the line for the current character that they will close the line at that point. I always let the people who get in line after us that we are waiting for the next character & if they want to see the current one, let them get ahead of us.