Where to post a complaint about a cast member?

[davper]

Hi
Where can I go to make a complaint about a cast member?

We were leaving epcot after a long day for us and I walk up to the front door to let him know. His response was, I am pulling out and I already have 1 scooter on board.

I called him on It and he relented. But still who wants to deal with a surly bus driver. I would understand if he was already at max capacity. But there was no sitting in the seats they lift to place the scooter.

 

[eticketplease]

Perhaps @Dave006 knows. I can only think of guest relations but not sure this would work for a bus driver.

 

[Woodview]

Get over it And move on

 

[FastPasser.]

Unless the procedure has changed, once the bus starts to pull out, they’re not supposed to let anyone else board.

 

[davper]

Unless the procedure has changed, once the bus starts to pull out, they’re not supposed to let anyone else board.

The bus was stationary with his door open

 

[DL1WDW2]

Did you have a scooter to load ?
I wonder if he was already seatbelted and ready to close the door .
I don’t think he can open the back door once he has loaded all the guests in line before you arrived.
It could be a legal Department of Transportation offense if somebody was injured. It is not easy to load those .
I think if we researched we would discover most injuries for cast members are from housekeeping and probably bus drivers .
I would not want to be housekeeping for those bunk beds at the Fort W Cabins !
And those carts in the hallways are very heavy to push .

I am just thinking about both sides of your problem .

Once I stood in a long line in hot sun at Universal to report a team member complaint .
It was a waste of my time .
Now I know to just shake it off .

And sometimes it helps to talk about it . Your issue made me rethink my complaint and I admit. I still recognize that team-member when I see him at Universal . He did make me pretty mad!