Where do you stand on this?

[SMD]

Many people have said she should have brought something on board that could be reheated. Your argument is with them.

I haven't seen anyone say that. One person wondered if it was possible to heat something in a to go box. Everyone else has said that planes do not have microwaves. Again, you're putting words in people's mouths just so you have an argument to make.

They do sell food and beverages. She didn't ask to buy one of their blankets.

If they don't sell first class meals a la carte should they have to sell one just because in this case it was requested?

 

[NHdisneylover]

They do sell food and beverages. She didn't ask to buy one of their blankets.

She asked/insisted that she be sold a food that is not available for individual purchase.

 

[Magic Band Defender]

It's a slippery slope. Lets say you and I are in coach class of a flight. You ask for a first class meal and give the FA $20. You know what, I'm hungry, here's another $20 FA, bring me a meal too. "Sorry, MBD got the last one". So now I throw a fit and start scratching and threatening lawsuits. Why are you entitled to a meal and I'm not?

Of course, the airline could sell left over meals if they so desire. It's a business decision. If you don't like their decisions/policies, don't fly that airline.

I don't think the idea that another customer got the last of something is a good reason not to sell the item at all. That's always a possibility.

 

[Luvchefmic]

They do sell food and beverages. She didn't ask to buy one of their blankets.

Ok, what's going on with you ? Are you a friend of the family or part of the group that is suing WDW over GACs/DASs ?

l believe the Mother has an agenda ( cheap publicity for her company after all who even knew who she was before this ? ) and my gut says something is more than meets the eye with you too. If I am wrong I most humbly apologize.

 

[nugov2]

For the 18th time, why is selling unused food such a terrible, entitled, crazy idea?

Because it is not their policy to do so for a multitude of reasons. That is their right as a company and your right as a customer to go somewhere else if you don't like it.

I have flown first class a lot pre kids and coincidentally United is my airline of choice. I have always been given an option for meals and usually IME one is cold one is hot. You can make prior arrangements if you have dietary needs so even there they accommodate their passengers. Selling leftover first class meals is absurd. How do you know they are not saved for the next flight if they are stored properly that is not unreasonable or maybe that is what the FA eat so the extras are for them. They owe no explination for what they do. I'd hope they don't waste lots of food daily, but selling the 4 or 5 max extra meals to passengers in coach is opening Pandora box. There could be tons of passengers who want them...I guess they could auction them off to the highest bidder. It might make the flight more exciting.

 

[Magic Band Defender]

I haven't seen anyone say that. One person wondered if it was possible to heat something in a to go box. Everyone else has said that planes do not have microwaves. Again, you're putting words in people's mouths just so you have an argument to make.

If they don't sell first class meals a la carte should they have to sell one just because in this case it was requested?

Posters have said she should've brought something to heat up. This was discussed pages ago. That's why people said they don't have microwaves in the first place. I did not put those words in anyone's mouth. As I have been quoted 40? times now, I'm not looking for an argument. Anyone who leaves me alone I have left alone.

 

[NHdisneylover]

I also still keep going back to the thought that the parents had no way of knowing if their daughter would even eat the first class meal once she had it. She turned down hot food at the airport. She turned down multiple snacks, including her favourite blue jolly ranchers--what made them think (now that Mom's story has changed to nothing like this ever happening before) that this one particular hot meal would be the magic ticket that she would eat (especially given that hot food, with presumably a fair number of choices in the airport was turned down)?

I am glad that they were eventually able to get her something she would eat and that that did calm her down, but the mother is flip flopping on knowing her child and knowing what would help and not having any idea that this could happen and being taken by surprise by her daughter'S upset, so either she is being less than fully honest and changing her story as she tries to sway opinion in her favour (my guess) or is really clueless about her own kid.

 

[sam_gordon]

I don't think the idea that another customer got the last of something is a good reason not to sell the item at all. That's always a possibility.

If you don't like United's policies, don't fly them. There's businesses that I think don't make the right decisions. It's my choice whether to give them my money. If you want any business to act a certain way, start you own.

 

[mjkacmom]

When I gave birth to my twins, the plan was for DH to stay overnight with me, and help out with feeding two babies. Late that night, he got a migraine. Unfortunately, hospital policy made it impossible for the nurses to give or sell him OTC medication, even though plenty was available. I'm sure no one wanted to risk his or her job to help him out, and I didn't blame them. All agreed it would be best for him to drive himself home.

 

[sam_gordon]

Generally you can't just sell things to customers that your business doesn't sell. This isn't some mom and pop store where an employee takes initiative and sells things around the store that aren't typically for sale. This is a legacy airline with inventory records and cash reporting occurring after flights.

So an airline CAN'T decide to sell left over meals? Of course they can. I just gave a single reason why they might not.

 

[SMD]

Posters have said she should've brought something to heat up. This was discussed pages ago. That's why people said they don't have microwaves in the first place. I did not put those words in anyone's mouth. As I have been quoted 40? times now, I'm not looking for an argument. Anyone who leaves me alone I have left alone.

No, one person asked if it was possible. I've read the thread. Not "many people" as you have stated and no one said she should have, the one person asked if it was possible.

 

[cabanafrau]

They could've made an extra food/beverage sale and made a passenger in a bind happy. Selling or providing food to coach passengers aren't earth shattering concepts.

Given your assurances first class seats were available, the parents could have bought the first class seat and not put their daughter in a bind. Seems to me a parent would have greater incentive to care for their child than even the airline would have to please a passenger, hardly an earth shattering concept.

 

[NHdisneylover]

From the mother'S own facebook post about the incident, here is her tie in to her company--those of you who said this was self promotion for her talks seem to have hit the nail on the head:

"This was a sheer case of ignorance. Prejudice, ignorance and mistreatment are all too common toward people facing poverty. The parallels between special needs and poverty are striking in that both are causes for judgement, misunderstanding and mistreatment"

https://www.facebook.com/donna.m.beegle/posts/816056981803855

 

[aaarcher86]

For the 18th time, why is selling unused food such a terrible, entitled, crazy idea?

Because it's part of the first class package.

What happens when 3 people in coach want extra food and there's only two meals? Why can't mum buy a first class ticket instead of trying to pay 1/8 of the cost for a single meal?

 

[NewRVLady]

Did I say I was entitled to first class food? I've said why not sell it, if there are extras and someone wants to pay for it. Normally airlines take glee in monetizing every second of the experience.

ARE you PURPOSELY not reading my posts?
They bought 2 meals from First class-first was a sandwich

Later they brought the girl jambalaya

 

[mnrose]

What is the reasoning that all first class passengers don't show up or don't eat their meals? Not that it cannot happen, but that it is the expected norm that it should happen most of the time, I want to know the logic or reasoning behind those assertions.

I have never flown first class, but do you know with certainty that it is regular and common practice for first class passengers to be given more than one meal option -- hot meal option, once the flight is underway?

Those are the lines of reasoning I'm questioning. It's one thing to state that's what you think to make a point in an argument. It's quite another thing to have some basis of knowledge or reasoning to base it on. I gave my reasons backthread why I suspect it's likely extra meals are not onboard, which it appears in the flight in question there were not as it seems the meal was given up by another passenger to help this girl out.

I can speak to Delta first class, domestic. They DO offer two choices, HOWEVER, if you are in row 5 or 6 of first class, you can't be guaranteed that YOUR choice will be available. There are 24 seats in most domestic first class for Delta. Purely a guess, but they probably have 15 or so of each option. Meaning if the first 3-4 rows mostly order one option over the other, they could well run out of one option. There will likely be some extras left over. But, those ARE NOT for coach passengers. LOL. That's now how it works.

I will sometimes pay for first class (on a recent flight, it was $240 more roundtrip for first class than coach). If I do that, I certainly don't care if there are children in first class with me.

That being said, many Delta flights only offer "snacks" (even to first class). Flights must be over 3.5 hours in length and/or leave at a mealtime, for even first class to be offered a meal (vs. snacks).

 

[Magic Band Defender]

Ok, what's going on with you ? Are you a friend of the family or part of the group that is suing WDW over GACs/DASs ?

l believe the Mother has an agenda ( cheap publicity for her company after all who even knew who she was before this ? ) and my gut says something is more than meets the eye with you too. If I am wrong I most humbly apologize.

I don't know those people from Adam. Honestly. They may have an unseemly agenda, I don't have an opinion on that. I am not suing anyone over GAC/DAS. Neither myself nor anyone in my family have actually used GAC/DAS. I just have a different take than most posters. I'm cool with that, clearly other people aren't.

 

[Magic Band Defender]

ARE you PURPOSELY not reading my posts?
They bought 2 meals from First class-first was a sandwich

Later they brought the girl jambalaya

Dear Shoutty Caps,

Are you not reading whom I'm responding to? Posters have said no one should be allowed to purchase first class meals, I said why not? I did not say, think or otherwise imply that in this instance a meal was not bought or otherwise provided.

 

[sam_gordon]

I just have a different take than most posters. I'm cool with that, clearly other people aren't.

What got you in trouble isn't your "take". It's your statements that people in this thread have said (or implied):
* Special Needs people should not be allowed to fly (or they should be locked away)
* The family should have gotten a to go box and and asked the FA to warm it up

You claim to want to deal with FACTS, but you're not.

 

[NewRVLady]

According to United's chart-full meal only during certain hours and flight has to be longer than 2 hours 20 min, otherwise its a snack

http://www.united.com/web/en-US/content/travel/inflight/first/dining.aspx