A layover in Houston answers my question a few posts back. But, an unexpected 4 hours would be insane for *normal* people to have the patience to wait though, let alone someone with special emotional needs. If this mother knows her child so well as she claims, how can she NOT know her child is likely to have a melt down after that long of a delay as well as not eating the hot meal she allegedly was given before departure?
The mother should have alerted the flight crew before hand that she was going to need special accommodations.