Where do you stand on this?

So if this 15 y/o girl had a meltdown and scratched other passengers then what?
When I fly I expect myself and my family to be safe from being assaulted.
I had someone on Facebook say if I didn't want to be scratched, I shouldn't go out in public. Uh, what? :confused:
 
I went to flyer talk and read the comments there.

They have a thread and comment #80 and I cant remember if there is also another one, but they were passengers on the flight.

They said they really didnt notice that much of an issue???? But some people are mentioning howling for over an hour??

The consensus there seems to be that safety comes first no matter what and its the pilots call.

They are questioning if there was a 4 hour layover before the leg of their flight in Houston?

The consensus over there seems to be the parents had the responsibility to inform the airline before they boarded as to how their dd's needs could be accommodated if at all.

They said getting the food steaming hot as per the moms request would be next to impossible with the cooking facilities on board etc.
 

Local nightly news just had the story. They showed an interview with the mother. When telling the story, she left the scratching part out.
 
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Local nightly news just had the story. They showed an interview with the mother. When telling the story, she left the scratching part out.
The airline's legal team probably has people reaching out to journalists about the story, hoping the mother will continue to give interviews, which it sounds like she will do eagerly. She'll shut up when her legal team muzzles her.
 
The airline's legal team probably has people reaching out to journalists about the story, hoping the mother will continue to give interviews, which it sounds like she will do eagerly. She'll shut up when her legal team muzzles her.

I just found it interesting that she left the scratching out. It makes the story very different. Obviously she realized that and decided to leave it out. That, to me, says a lot about her. Intentionally leaving things out like that is the same as lying in my opinion.
 
They are questioning if there was a 4 hour layover before the leg of their flight in Houston?

The consensus over there seems to be the parents had the responsibility to inform the airline before they boarded as to how their dd's needs could be accommodated if at all.

A layover in Houston answers my question a few posts back. But, an unexpected 4 hours would be insane for *normal* people to have the patience to wait though, let alone someone with special emotional needs. If this mother knows her child so well as she claims, how can she NOT know her child is likely to have a melt down after that long of a delay as well as not eating the hot meal she allegedly was given before departure?

The mother should have alerted the flight crew before hand that she was going to need special accommodations.
 
A layover in Houston answers my question a few posts back. But, an unexpected 4 hours would be insane for *normal* people to have the patience to wait though, let alone someone with special emotional needs. If this mother knows her child so well as she claims, how can she NOT know her child is likely to have a melt down after that long of a delay as well as not eating the hot meal she allegedly was given before departure?

The mother should have alerted the flight crew before hand that she was going to need special accommodations.
Where did you read it was an unexpected 4 hour layover? Four hour layovers are pretty normal.
 
I had someone on Facebook say if I didn't want to be scratched, I shouldn't go out in public. Uh, what? :confused:

:lmao: I wonder if one could sue since that person's parents since they should have made sure to keep their child's nails cut. :teeth: ;)
 
Do you REALLY think that ANY person NOT in First Class has the right to ask this?? Really??
Even if they ask NICELY?

(as OTHERS have said-OFTEN the first class meal is not a HOT meal or its a SNACK


Exactly.

Hey, I'd like the first class leg room, too, if that wouldn't be too much trouble. And, maybe some of the (nicer) wine from first class too. Heck, I'll pay for it. If possible, I also want my wine served in a glass, not a plastic cup. Could I please get one? Seriously, how much trouble could that be for the flight attendant.

LOL.
 
I just found it interesting that she left the scratching out. It makes the story very different. Obviously she realized that and decided to leave it out. That, to me, says a lot about her. Intentionally leaving things out like that is the same as lying in my opinion.

Airline's legal team has no challenges for sunshinehighway to take a seat as juror number one.

In all seriousness, if this woman was intending to mount a legal case against the airline she's nuked her case, although she never had one to begin with.
 
Where did you read it was an unexpected 4 hour layover? Four hour layovers are pretty normal.

Going by what was written in post #144. To me it read that it might have been unexpected. I don't do 4 hour layovers, if possible, especially on a flight that is already 5 hours. So it's not normal for me. That makes it a 9 hour flight. PLUS the hour and a half getting to the airport to check in, makes it an a 11-ish hour day for traveling. AND that doesn't include the hour and a half-ish from L.A. or San Diego TO Houston. That's 13 hours for this autistic teen to travel.

Scratch that last part, I just remembered someone said they were traveling from WDW not DL. According to Travelocity, that's approximately a TWO and a half hour flight to Houston, non-stop. With a four hour layover and getting to the airport at the time they want people to check in, that's a 14 hour travel day for an autistic teen.
 
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Exactly.

Hey, I'd like the first class leg room, too, if that wouldn't be too much trouble.

That could cause more of a disturbance in the air than the scratching! The person in the seat ahead having their chair kicked for 5 hours could be the one to have a meltdown. :furious: :duck: ;)
 
I'm wondering how far companies can be expected to bend to accommodate people. I don't think that an airplane has any way of making food hot enough to satisfy this teen if the stories are true. So what then?

I hope that the airline wins this one.
 
I'm wondering how far companies can be expected to bend to accommodate people. I don't think that an airplane has any way of making food hot enough to satisfy this teen if the stories are true. So what then?

I hope that the airline wins this one.
As ridiculous as I find most of the current strategies of airlines regarding squeezing the bottom line and herding customers like cattle all too often, the extreme opposite strategy of accommodating everything wouldn't work either. It's mass transit. If it's not functional for you, make alternate travel arrangements.
 













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