When/how do you make special room requests?

[eyeontheball]

Hi! We booked our first trip to Disney World for October for CBR with FD. I booked it myself online. I had been trying for a few days to get the FD. When it popped up that it was available, I quickly booked it. But I didn't pay attention if there was a space for any special requests. We have a water view room. I know generally the buildings I would like to be in. Do I do that now? Closer to time? Do I call the main Disney number? Thanks so much!

 

[dansdad]

Call the main reservation line and add the request to your reservation. That can be done anytime from the day you book up until 4-5 days prior to your arrival.

 

[ErinsMommy]

I would just call customer service and ask them to note your special requests on your reservation. Obviously nothing is guaranteed though.

 

[Hi Pluto]

You didn't miss anything when you booked. There is a special request section when you book online but it's for "handicapped accessible" or "crib"...not the special requests that you make later.

~Cari~

 

[Babsy]

I would just call 1 407 wdisney and get them to add the requests to the reservation. You can do this anytime.

 

[eyeontheball]

Great! Thanks for your fast responses! What are some other things people request besides room location? I didn't want to overlook something. Also we will be celebrating my daughter's birthday while we are there. Do I give them that info when I call or just when I check in? Thank you!

 

[Lucius Best]

I don't know if it's just me, but every time I request a room location over the phone, it's ignored, but then easily accommodated when I check in. On a trip with friends to Pop Century, we both called and requested rooms in Building 2 and to be close to each other, since we were splitting a rental car. They put us in buildings 6 and 8, I had to laugh, they couldn't have put us further away from Building 2 and each other if they tried. But they were able to move my friends so they were also in Building 6.

On last trip, called 2 days before and asked to be near my parents, who had already checked in at CSR, I was able to give them the actual room number in 7B and their confirmation number. When we checked in, CM initially put us on other side of CSR. When I mentioned my request, she said there was no request on our reservation, but was able to move us to 7B.

I know requests aren't guaranteed, but they shouldn't be ignored or lost. CMs had no problem giving us what we wanted at check-in.