When do concierge contact you?

[*123JOANNA123*]

I'm just wondering how far in advance concierge get in touch with you? I have booked FT package for August GF lodge concierge through DU and wondered when they would be in touch.

I would like to make CRT ps and thought I would ask concierge to do it for me- should I email them and ask them to do it round the 60 days beforehand mark, or will they be able to take care of it after that date?

 

[jel0511]

Usually concierge will contact you approx 45 - 60 day out. One thing I will tell you is that concierge will ABSOLUTELY tell you that they can not guarantee you a Cindy's ressie. They've got about as much luck as you do, since there no longer is a concierge hold back at Cindy's. If you really want Cindy's you're going to have call yourself as well. I've stayed concierge 3 times, and twice the concierge got shut out(the GF was one), and I actually got one! So, be prepared to call yourself as well, if this ressie is important to you.

 

[*123JOANNA123*]

Did concierge used to have an 'in' with PS's for CRT, as a lot of posters here seem to have gotten it that way? You say there's no longer a 'holdback' so I guess at some stage this was the case? Just interested is all.

I'm not too bothered if I don't get it- my problem is that I'm calling from Ireland and will be at work at the prerequisite time for phoning (think of the time change). At least my kids are young enough that they don't know about it, ergo they won't miss it if they don't get it. I did think it would be a nice treat for them and if concierge could get ressies, then all the better. We're there 7 days, so hopefully I might get one morning. No biggie if they don't.

Thanks for the input!

 

[jel0511]

Yes, about two years ago, concierge definately got a hold back, because one of the best ways to get a ressie (if you didn't get one 60 days out) was to call 48 hours out. That's when the holdback for concierge was released to the general public. With all the controversary over Cindy's ressie from last year, there is no longer a holdback so it's equal for everyone. Concierge will try their best, and with 7 days to play with you probably have a good shot. Just call the GF concierge and talk to a person. They are notorious for not answering their e-mail. I should know, last year the only way I got ANYTHING done was talking to a person. Also, becareful with the pre-planning office. They are shared between the Main Building concierge and Sugar Loaf concierge, and they have had a few foul up recently, and with myself as well.

 

[JESW]

I was given the following number for general concierge itinerary planning - (407) 939-2703.

I didn't wait until AKL & BWI concierge contacted me - I called the above number and made various PS. But for the sunrise safari at AKL I had to contact them directlly. (If you need to speak to a different person they can give you the correct number)

Hope you have a great time!

Jill

P.S. When we stayed at the YC last November concierge was able to get us into CRT.