Whats the NICEST thing that has happened to you at WDW???

[Hunzi]

We have had lots of really nice little moments, but this one really stands out.

We had gone over to Ft Wilderness for the campfire and the movie, and then walked back to the bus stop, but after waiting 45 minutes and watching many buses go by without stopping, we were wondering how we were going to get back...it seems they had run out of busses, and the Hoop de Hoo Review had just ended, filling all the busses before they got to our stop. A Ft Wilderness CM stopped after a while (there were about a dozen people waiting at the stop) and tried to find out what was going on with the busses. Everyone else at the stop was staying at Ft Wilderness and some decided to walk back. We decided to take the next bus that stopped no matter where it was going. Caught a Boone bus that stopped, and he took us to TTC. The driver was very nice!

Next we caught a bit of Disney Magic: It was nearing 11pm now and we had just been dropped off at TTC, only to see the Downtown Disney bus pulling out as we arrived. So we walked to the stop and waited for the next one. There was one other couple and a little boy waiting too. A driver who had just parked his bus for the night, called over to us and made sure we knew that we were at the Downtown Disney stop, I replied we were headed for the Swan, and knew we could get a transfer at DD. He said, "That's gonna take you more than an hour....and he turned around and said "Come on." He unlocked his bus, and we got aboard. The other couple asked is the Swan was anyplace near their resort: All Stars. The driver said "no, but I'll take you there". He took us right to the Swan then left to take the other family to All Stars. I wish I had gotten his name. What a sweetheart!


Always ;-)
Hunzi

 

[ZPT1022]

I'm always amazed at stories like this-- these CMs are at *work*! It's not a magical vacation for them, it's their job, something they do day in, day out, and yet they manage to keep such a great attitude and seem to understand that it may be just a moment to them but it's a lifetime memory for a guest. Wow.

I worked in Epcot at the outdoor food carts one spring as part of the college program- and I have to say, how you get treated by a CM has a lot to do with how you treat them! I was never mean to anyone or anything, but people who were nice got extra special treatment- like the older gentleman who came up to buy ice creams for his family and he tried to buy one for me since it was such a hot day (about 95) and I was stuck outside. How sweet was that? I gave them their whole order "on Mickey". I met some really incredible people when I worked down there, and if there was something I could do to give back, you'd better believe I did

 

[DVCajun]

How does that work, ZPT1022? Does Disney give CM's the discretion to give things away 'on Mickey' on a limited basis-- that is to say, are you given an approximate dollar amount per day or something?

Sweet story.

 

[ZPT1022]

Well, DVCajun, you don't get a preset amount of "free" things to give away or anything, but you do have the discrretion to be able to do things like that when you want to. Obviously, it can't be for everyone you come across, but Disney wants you to keep people happy. You would always give a replacement if something happened, for example, there was a problem for awhile (maybe still????) where the seagulls would dip down and steal the hot dogs right off the buns when people would get them. It was pretty funny actually, and everyone would some back like "You're not going to believe me, but......" People's birthday's (get the button) and other things, it was pretty much at your discretion to make people's day (or try to!).

 

[BCV23]

So many moments of magic but one I think I'll always remember happened just this June. One of our sons is unable to speak but LOVES to draw. I had brought several tablets but we were in the room more than usual and he was running out. I had checked the shops at MGM and MK as well as the Poly, GF and Contemporary...no luck. So I went to guest services at the Poly and asked if I might buy a ream of paper. The pleasant young lady told me she didn't know but she would ask. She came back with a ream of paper, a pencil, and a little note book and told me there was no charge! I was so surprised I didn't even get her name...something I try hard to do. It was sooo magical for us!

 

[rbuzzotta]

We just returned from 15 days at WDW. While in the store at WL, my DD's were shopping (yes, they are already shopoholics!!).

My youngest was holding one of the Pooh lights and I told her she already had one that I was not buying another. She whimpered a little and contined to pick out her postcards.

A gentlemen say this and asked her if Pooh was her favorite. She replied yes and he went into his Pin bag and handed her a Pooh pin. My middle DD was standing watching and then he asked her and she replied Minnie. He then handed her a Minnie pin.

Both girls were beaming with smiles. This gentleman turned to the CM (whom he had been pin trading with) and said, "Those smiles are worth millions".

To whoever this gentleman was........THANK YOU!!!!

 

[Talking Hands]

I was at MGM and got an ice cream cone. Unfortunately it had a hole in it and was getting all over my t-shirt. I asked a nearby castmember to dump it for me as I didn't want to show up at my hotel and meet my Tupperware manager with a shirt full of ice cream. Well instead he took the cone and replaced it with another without a hole in the cone. Thank you.

 

[tonilea]

Date - Dec 2, 2001
My 31st (uggghhhh) Birthday

DH and I were watching MVMCP Parade. At the end of the parade Santa is waving and shouting "Ho Ho Ho! Merry Christmas!" Just as he passes us, he points to ME and says "and Happy Birthday to You!" I felt just like a little kid! I was amazed! (Yes, I did have on my B-day button... but who thinks of something like that when Santa Clause tells you happy birthday?) As silly as it sounds, that meant more to me than any "free" thing they might have given me!

We were also escorted to the front of several rides and allowed to ride a couple twice in a row that day..... It made up for turning 31...

 

[DisLUV]

I guess I will share also...

December 1999 - our Disneymoon at WL

It started on arrival to our room where we had wine and chocolates waiting.
Then our package came with a photo session in any park of our choice. We chose the MK and it was awsome. First we got to take pictures on one of the balconies overlooking the park (not normally accessable) and then we took pictures in the barber shop and as we were coming out of the shop we ran into the dapper dans and they sang to my new wife and I. WOW!!
That night we went to the hoopty doo and they gave us front stage seats and then they had the Harpers (us) get up and slow dance infront of everyone. There is so much more that happened but those are the 3 highlights

 

[charlie11364]

This past Thursday, I had the backstage tour of the railroad. It starts EARLY - like 7:30 am - no transport is running. The cab I took from AKL drops me at the Transport center. Now, HOW do you get from the transport center (at 7:05 am) to MK at 7:30am? - Mind you, there was another gentleman trying to get there at the same time - They ran a special tram for us!!!

Whichever CMs did this - THANK YOU

 

[PrincessAli]

Any more NICE things happen to anyone?

 

[DVCajun]

Oh poop-- I got all excited when I saw this was bumped. Thought I'd see some more nice stories.

 

[CamColt]

I lost my bracelet there a week ago and just got it returned int he mail yesterday.

CMs let us skip the line for Test Track by singing out in front.

 

[Jjacqjob]

We just returned from an 11 day trip and are still impressed with how hard the CMs work and how so many go out of their way (even though there are times it must be difficult).

Our 2nd night there it began raining quite heavily while we were in Tommorowland. I was pulling out our ponchos and my daughter's was all torn around the hood ( I brought the wrong one). A male CM all of a sudden hands me a new one and said he would recycle the torn poncho with no charge.

The following Sunday, after a wonderful breakast at Cindy's, we went to the Winnie the Pooh ride. As we came off the first time, we saw Pooh, Tigger and Eeyore getting on with people. My mother got all excited because we saw Eeyore ,her favorite. I asked a CM at the ride if we might be able to get a ride with Eeyore- we had just enough time before the characters needed to go to Toontown. My mother had a grin from ear to ear the whole time as she rode with him. Luckily, as we left the MK that morning to head to Epcot on the Monorail we were picked to ride up front. All in all, the best day of our trip!!

Kudos to CMs at WDW!!

 

[Pigsty333]

We have had more than one magical moment.

We were having Christmas Dinner at the Contemporary Resort (The Jolly Holidays Dinner) which they don't offer anymore. My husband was wearing his prescription glasses and we got up to leave, inadvertendly leaving his glasses on the table. Needless to say, the tables were cleaned and the next dinner show began (they would seat 1500 people). When we got back to the room that night he realized his glasses were missing. We contacted Guest Services and they advised that they would make some phone calls and see what they could do. The next day we went to the Magic Kingdom and upon returning to our room we had a message waiting for us. They had located our glasses. That night arrangements were made to deliver us to wherever we would be.

#2 - Same trip - I had my 1 yr. old in his stroller and it was a warm Christmas Day. I removed his jacket and put it over the back of his stroller. The next day I realized that it was missing. I then called Lost and Found and began to describe it, when the CM said to me, we have it and were trying to track you down. My son's name was marked inside the jacket. That was also delivered to us.

#3 - Christmas 92 my husband decided that we needed a DECORATED TREE for our room and ordered one from the florist. When we got back to the room that night there was a 4 foot christmas tree sitting on the table, all decorated with disney xmas ornaments and santa tree topper. It was beautiful. We realized when we were checking out, that we could not box it properly and take it on the plane with us. We contacted the front desk and advised them of our dilemma. A short while later a CM came to our room, took possession of the tree and related that they would mail it to us. The tree was FedEx the next day and we still put it on a small table in our house every year.

#4 - in 94 we were staying at Dixie Landings (now Riverside) and where swimming. My husband, Mr. Accident prone, broke his foot coming off the slide. This was a bummer because we had reservations for the Polynesian Luau in less than 2 hrs. The CM transported my husband to the hospital (in a soaking wet bathing suit), a van picked us up and took us to our room, waited for us and took me and the kids to the Luau, since my hubby said there was no reason to miss the show. They called ahead and told them to hold our seats and that they were not sure if my husband would make it in time. We were driven there and escorted to the front of the line. Got a table in the middle (full unobstructed view) of the luau, my kids were brought on stage and they danced with the members, got cookies on the way out and even though my hubby missed the luau, they reimbursed us for his dinner. We got to the room and hubby was waiting for us with a leg in a cast, propped up by pillows and ice packs on it (all done by cast members) and a wheelchair for our use during our stay.

#5Xmas 96 - we were at the HoopDeeDoo Review Dinner show when the lights went out. Everyone thought it was part of the show but I kept hearing whispers behind us and cast members were just singing all kinds of xmas carols. I looked out and saw that the GF and the area surrounding it, was in total darkness. After about 15 minutes we were advised that there was a power failure and the show was cancelled. This was a total disappointment because it is very hard to get tickets as this show is so popular. I commented this to the Guest Services department the next day when I tried to see if we could get seats again. We were given seats for that night's show, first table in the front and my kids were part of the show. We laugh everytime we look at the pictures of them with the reindeer ears and noses as part of the cast.

Magic Lives.

Returning on 2/14/20 - AKL

 

[mickeyluv71]

My younger sister is a CM at WDW, and my parents had made arrangements to visit her at Christmas 2000. Well, my daddy couldn't bear the though of me alone, so he got a plane ticket for me to join them. Christmas day itself was fine ~ other than plane issues with my parents, but we'd only planned to do Downtown Disney that day so all was good.
The day after Christmas, we were going to be at EPCOT all day topped off with Tapestry of Nations, dinner at France, and Illuminations. All started well, but it quickly became apparent that the child I'd held in the nursery on Christmas Eve had indeed been coming down with something as I got violently ill waiting for Universe of Energy to start. The CMs there were incredible ~ one was very motherly and even held my hair back so it wouldn't get gross. A younger one went and got water, a cool, damp cloth, and some peppermints for me. I thought all was well, but it wasn't. So off to EPCOT first aid for a coupld of hours and everyone there was wonderful! Not only to me but to others who came in with varying problems. Again, we thought everything was well, but my sister ended up taking me back to the Courtyard (probably the last time we'll stay off property) for the rest of the day ~ meaning I missed all the special stuff that afternoon. When the family got back to our room, Daddy had a present for me...they'd stopped to see our pictures we'd had taken at Spaceship Earth and decided to purchase the one of the whole family. Well, turns out the CM helping them was the one who took the picture to begin with. He asked what happened to me, and they explained that I was sick. He'd taken one of my sister and me, and sent an 8x10 for me in the little EPCOT frame!

The next day I was feeling better, so we went to MGM. Lunch was at the 50's Prime Time Cafe, and i managed about half of my salad ~ we somehow missed the chicken noodle soup, which would have been perfect. Our "cousin" started to tease me about not finishing my food, and my mom and dad explained that I'd been really sick the day before and that was pretty much my first meal. Our "cousin" immediately said, "Oh, let me go and explain it to Mom!" She came back in about a minute and announced that "Mom" said considering the circumstances I had earned a "clean plate club" sticker as well and gave me that plus a large peppermint stick!

I'm back to WDW in roughly 40 days, and can't wait! Even though I don't want to get sick ~ and I'm hoping I can have a new non-sick nice things story to share ~ I know that I can count on Disney and their awesome CMs to even make being sick magical!

~Beth

 

[Pigsty333]

In case everyone is wondering, I put the wrong year on my previous post - it should be 03 not 20.

 

[Tulip]

Originally posted by Pigsty333
In case everyone is wondering, I put the wrong year on my previous post - it should be 03 not 20.

I'm glad. I thought I was waiting a long time until my next trip Feb 04 but 2020 is WAY too long!

 

[ahoff]

We had a great experience on our last trip (Nov 01). We were in one of the shops in MK one night, and my wife and daughter were talking to a man who was literally covered in pins. They had developed an interest in pin trading that trip, and were asking him many questions about his. Then he asked us how we were enjoying our trip, and then said, "Let me make it more magical". He reached into one of his vest pockets, and produced a stack of fastpasses. Turned out he was an off-duty CM, and he gave us a set of passes for every MK ride. Another magical moment from a generous Cast Member!!

 

[JeanGenie]

Compared to all these wonderful stories, our nicest thing seems so minor. But here goes: My son and I were waiting with another family for Mike and Sully to come out. After waiting a little
while, the other family left. My son still wanted to wait. So we sat a little longer. After about 15 minutes, a CM came out and ask if we were waiting for Mike and Sully. She said they probably would not be out again that day. But they would come out just to see my son and then go back in. She left for a few minutes and when she returned, she said to follow her into a door that was marked for CMs only. Inside there was Mike and Sully waiting for my son. What a thrill for him!!