From Newsday:
Why LIPA failed: Utility ignored warnings it wasn't ready for major storm
Originally published: November 8, 2012 11:24 PM
Updated: November 9, 2012 12:37 AM
By GUS GARCIA-ROBERTS and WILL VAN SANT
gus.garcia-roberts@newsday.com
WHAT LIPA DIDN'T DO
At the request of New York State's Department of Public Service, a consulting firm reviewed the Long Island Power Authority and National Grid's 2011 response to Tropical Storm Irene. The review found significant problems with the two entities, including:
-- They ignored a 2006 recommendation to replace an outdated outage management system, which runs on a 25-year-old mainframe computer running COBOL, a computer language considered obsolete. The system had been "patched together over many years" and "lacks the ability to manage large-scale outages" or "take advantage of current advances in technology."
-- The outage management system was "one of the biggest shortcomings in the storm restoration effort." It was set to be replaced in late 2012, but will "likely take several years to be fully functional."
-- Many employees underestimated the likelihood of another major storm hitting Long Island, calling Irene a "once in a career or lifetime event."
-- Instead of smartphones or tablets to input data or receive maps, crews rely on paper maps and pencils.
-- Some substations used dial-up modems to access the Internet, and printers and fax machines didn't work.
-- National Grid used a "rudimentary" damage prediction model.
-- Recommendations from 2006 to harden the system against storms had been "implemented slowly or incompletely," including "many improvements that could be made at a reasonable cost."
-- LIPA stated that it reviewed its storm and emergency response policy annually, but the plan still referred to its relationship with KeySpan, the company it worked with until National Grid acquired it in 2008.
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