I no longer have access to the email address I registered with or I don't remember it. How can I get my user name and password sent to me?
If you are unable to retrieve your account information via our normal process, we will need to gather further details from you regarding your Photobucket account. If the information you provide matches the registration information we have on record for the account, we will send you the current password.
Please click the contact us link below and answer the following questions to prove that you are the owner of the Photobucket account:
What is the first and last name registered with the account?
What is your Photobucket username?
Please provide an estimate of how many images and videos are currently in the account.
What country was selected for the account?
What email address is currently registered with the account?
Approximately when was the account registered (year and month)?
What is the account owner's date of birth?
What postal code was registered with the account?
Is the account a free or Pro account?
Are there any sub albums in the account? If so, please provide the name of one or two of the sub albums.
Please provide a detailed description of one or two unique images or videos from the account. (Ex: A woman with long brown hair, wearing a white coat with a fur collar, holding a mobile phone in her left hand)
Please note that we do not guarantee that we will be able to recover the album for you. If you cannot provide the details that were given when you created the account - or you used fictitious information to fill out the registration page we will not provide you with the account.