We were very disappointed....CM were just sitting around, no interaction, and both crafts for the day were not available. They offered crayons and coloring sheets. We were staying with them so not as if we thought it was the child care option...just really disappointed in the CMs and offerings. Our girls were 5 and 2-1/2. The CM were more interested in chatting with each other...watched them act the same way when two other families entered.
Now that I think about it, should have taken the names of both of those young ladies and sent a note into member services. Granted that was in 2012. But only 2-3pm in the afternoon.