what to do about "guide"

[tomandrobin]

I talk to a DVC rep about a DVC purchase. Now it appears I have a "guide". I didn't ask for this person to be my guide, but she is. I tried to call DVC to talk about a purchase in a resort, but they couldn't help me. I can only talk to my guide. I don't think I like the guide they gave me. Can you change guides?

 

[Happy Birthday Cat]

You can change "guides".

Since you say that you "think" that you don't like your guide, maybe you should first call your guide and talk it over with him/her. Explain what the issues are. If you still don't want him/her, tell the guide that you don't want him/her any more. Or you can simply ask to speak to a manager and tell the manager that you want a new guide.

This is the way DVC operates. That is the guide you will have until he/she leaves Disney or you request a new one.

HBC

 

[First Wave]

I talk to a DVC rep about a DVC purchase. Now it appears I have a "guide". I didn't ask for this person to be my guide, but she is. I tried to call DVC to talk about a purchase in a resort, but they couldn't help me. I can only talk to my guide. I don't think I like the guide they gave me. Can you change guides?

If you don't care for your guide and want a new one, you don't have to tell that to your guide. Just call DVC directly and ask for a manager. Then ask her/him to be assigned a new guide. You don't need a reason. You're thinking about purchasing a membership. No one should question you.

No need to go through an explanation with the one you're not too happy with.

First Wave