Jabber_Jaws
DIS Veteran
- Joined
- Jun 15, 2005
- Messages
- 553
I love these stories.
They are a lot like the stories CMs tell on stupidguesttricks.com

My cell phone stopped working so I dialed the customer service number on my home phone. I explained to the girl the problem, that my cell phone stopped working, no incoming or outgoing calls. She asked me this really stupid question "Are you calling from the cell phone with the problem?!" I couldnt believe it!!!
I work for a major insurance company and when I answer my phone I give the name of the company. Lot's of times the person on the other end of the phone must pay no attention to what I've just said because they'll reply "is this ______" which is a completely different company. When I say no they still want me to help them with their coverage from that completely different company - because "all insurance is the same - right?"![]()
LOL...that reminds me of something that happened over 20 yrs ago.I had an encounter like that with a guest once while working at The Disney Store. This guest comes in, in quite the hurry, looking for Tweety Bird (Warner Bros.). It was basically the same conversation. She came in insisting that Tweety Bird was in the store and I told her that this was The Disney Store, and that Tweety Bird was Warner Bros., and that store was just at the end of the row. She insisted that Tweety was here in the store. I eventually gave up and told her that we were out and she eventually left.
__________________
well being in the same industry I get the same questions
My favourite is "I need to leave the West Coast at a certain time, go to the East Coast for meetings all day and return the same day" Which would be all well and good if they were in the same time zone!!!
My favourite job was working for a cruise line up in Alaska and the Yukon.
in Skagway there is a clock painted on a cliff. It is obviously PAINTED on there. Never fail, at least once a week... "Is that clock right?" yep twice a day.
Every cruise we would hear "Will we be seeing any animals today?" hmmm I dont know let me call ahead and see if they have released them yet.
Another common one was "With all the money Alaska has its oil, cant they do something to clean up those glaciers? theyre filthy!"
My all time favourite though was when I was helping greet passengers coming off the ship. Now if youve never been to Skagway, it is one of the most beautiful places on earth. there are mountains on 3 sides and the ocean on the other. There are mountains that come right up from the ocean and tower over the town. Anyway, this guy gets off the ship, mind you it is an OCEAN GOING SHIP, and he says "Excuse me, Miss, but what elevation are we at?" Um well.... lets see you look to be about 6 feet tall... the dock is maybe 3 feet above the water.... so lets say 9 ft?
![]()
![]()
I had my usual stupid question yesterday. It never fails.
I was at Hartsfield airport working for the USO. Another lady was volunteering and in conversation, I had to explain that I was legally blind and needed help noticing soldiers coming up the escalators. She just looked at me, said she never would have known and then asked,"Why don't you just get glasses?"
It never fails.
Are there any hearing-impaired folks out there who get asked why don't they just get some hearing aids?
I am a receptionist at a Volkswagen dealership. I also sometimes will schedule quick oil change or service appts. if the advisors are busy. I will ask customer when they want to come in, their name and number and of course what kind of car they have... at LEAST 5 times a day I get, I have a Volkswagen! Well of course you have a Volkswagen what MAKE do you have silly!!! May be silly but i gets really annoying!
I had another guy come in while I was cashiering up front who didn't understand the difference between grilled and crispy/breaded chicken.He was trying to order a couple of chicken wraps for his wife and didn't know what she would want. He asked me what the difference between the grilled and the breaded chicken was. I ended up having to plainly spell out for him that grilled chicken was made on the grill without breading, and the crispy chicken was breaded and crunchy. Oookaayy. He finally ended up ordering one of each.
Oh, my! I have scratched my head at the opposite side of this one. I've known several people who say they are legally blind. Never mind that they wear contacts or glasses that bring them to 20/20.I've tried explaining that legal blindness is defined as no better than 20/200 vision with corrective lenses, to no avail.
![]()
I used to work for Delhaize, a supermarket chain (they operate in Belgium, but also own Foodlion and Hannaford in the US). Whenevr I told people I worked for Delhaize, their reaction was: you went 6 years to college to be a cashier? To which I replied: no, I package the fresh fish.
As if there are only cashiers working at a grocery company (I worked in the headquarters, ICT department)
But then, that is also the reply I get from my mom when I say I would like to work for Disney: we didn't pay 6 years of college and an MBA so that you can help people in and out of the boats at iasw! Yeah sure mom, there are no managers, ICT people, marketeers, HR department, accountants, auditors, ... at Disney.
worked for many years as an office manager for a large, independent pharmacy. When the owner of the pharmacy needed to hire a new pharmacist, I'd put the ad in the help wanted section of the paper, and wait for the phone calls to roll in. The best phone call went something like this:
ME: Yes, you're calling about the pharmacist position that's available?
HIM: Yes. What exactly is a pharmacist?
ME: Well, for starters, a pharmacist dispenses medication, mixes compound drugs.....
HIM: I could probably do that.
ME: I'm assuming you're not a registered pharmacist?
HIM: What do you mean, registered?
ME: Do you have a pharmacy degree?
HIM: Ohhhhhh,you need a degree for that?
I work for Disney Store, and I hear a lot of doozies. For starters, I have been getting the "Do you work here?" question a lot lately. Nooo, I just really enjoy wearing a red button down with DISNEY STORE embroidered on it, a name tag and merchandising walls and fixtures in stores.
The ones I have to shake my head at are those who walk around the store for 10+ minutes, looking at all of our merchandise, and then ask, "Is this the Disney Store?" Someday I'm going to release the filter between my brain and my mouth and say, "No, this is Home Depot. May I assist you with some lumber or light fixtures?" Along the same vein, I love when I answer the phone with, "Thank you for calling the Disney Store" and the person on the other end says, "Yeah, is this the Disney Store?" Ummm.. wow.
My favorite story happened about a month ago.. There was a guest in the store who kept asking the most inane questions, and we continued to assist her cheerfully, all the while wondering what planet she fell off of. At the register, she started writing out a check and said, "I should make this out to Walt Disney, right?" With a straight face, I said, "No, sorry, Mr. Disney has unfortunately passed away and is no longer accepting personal checks. Just make it out to Disney Store." I don't think it even registered in her head...![]()