What is this charge for??

[MonorailPrincess]

Checked out of the Poly (rented points) and see a charge for $246 when I got back home. Front desk is all it says for detail on my credit card's web site. No idea, since every meal, etc were individual purchases. Charge was applied day after our final day.

Yes, I called but couldn't hold indefinitely today, so I sent email. Just curious what you think this could be??

 

[SteveMouse]

Did you use Magic bands?

 

[DebbieB]

I would contact your credit card co. File a dispute if you can’t get an answer.

 

[MonorailPrincess]

Did you use Magic bands?

Yes we did! But I figured all those charges were individually billed or no?

 

[cm8]

Yes we did! But I figured all those charges were individually billed or no?

Sometimes they let them build up by the day and then charge them. Do they match your purchases?

 

[Sandisw]

Yes we did! But I figured all those charges were individually billed or no?

No, they bill on check out day unless you reach a certain limit during the trip...I think it may be like $1500.

So, if you used your MB, then those are the charges And you should have gotten a detail invoice to your email the morning of check out.

 

[MonorailPrincess]

No, they bill on check out day unless you reach a certain limit during the trip...I think it may be like $1500.

So, if you used your MB, then those are the charges And you should have gotten a detail invoice to your email the morning of check out.

Thank you! I did not get a detailed email, that's where the confusion came in, but that makes perfect sense.

 

[cvjw]

You can see all your charges in the MDE app. Not sure if they are still there after you check out!

 

[LTJoeFlo]

I went through the same thing with my July trip. We used Magic Bands for every purchase. As @Sandisw stated, you begin to receive automatic CC charges once you hit a certain amount. This will give you odd charges that don’t align with your purchases.

For example: If the threshold is $1,500 and you spent $1,400 in the parks your CC would not be charged until checkout. But if you later went out and had a $150 bar tab added, your CC would be charged $50 ($1,500 - $1,400 - $150 = -$50)

We checked out on a Saturday. 3 days later all our CC charges were removed and replaced with itemized charges that aligned with our checkout folio. Give it a few days before filing a complaint and also make sure you have a copy of your folio for verification.