What is the ONE thing you would change about DVC, DVC rules?

[ehh]

I would make a rule that all my bookings are 1 point/night. Just mine, in order to not upset the existing balance in the system.

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Maybe more seriously, I would let restricted resale points be used for bookings 4 months out.

So Riviera/VDH/CFW/future resale could be used anywhere at 4m and any resale points could be used at Riviera/VDH/CFW/future at 4m.

Availability tends to be pretty limited then, at least for the dates I travel, so this would be more along the lines of a relief valve rather than a booking feature.

 

[WinterSolider]

I would like an explanation on how they “honor” room request. Like, what is their hierarchy? When the reservation was made? When the room request was submitted? When someone checks in? A home resort owner vs someone who transferred into the resort at 7 months?

Nobody outranks anyone else.

They assign rooms 3 to 5 days in advance, so pretend today they're assigning everyone who is going to check in on May 5. They have a big list of everyone checking in on May 5, sorted (I'm guessing) by either last name or reservation number, and they just work their way down the list.

Nobody checking in on May 7 is going to get priority over someone checking in on May 5 just because they have some kind of better "status."

 

[ehh]

That literally exists now. I see it at every single resort except Beach Club and the Fort Wilderness Cabins for some reason.

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I believe @Dobermanns is referring to the inventory under the hood.

At WDW/AUL you can book a non-HA room but still be assigned a HA room. At DLR they are distinct inventories due to a local regulation.

To expand further, if there is 1 non-HA room remaining at WDW and 1 HA room within the same view category and you book the 1 non-HA room, it will also decrement the HA room inventory to 0. You essentially just booked a HA room (though a room request might save you...) despite the DVC booking tool making you think you booked non-HA.

At VGC or VDH, if you book a non-HA room it does not decrement the HA room inventory in the same view category. That inventory is completely separate the same way a Preferred View is separate from a Resort View.

 

[sethschroeder]

Nobody outranks anyone else.

They assign rooms 3 to 5 days in advance, so pretend today they're assigning everyone who is going to check in on May 5. They have a big list of everyone checking in on May 5, sorted (I'm guessing) by either last name or reservation number, and they just work their way down the list.

Nobody checking in on May 7 is going to get priority over someone checking in on May 5 just because they have some kind of better "status."

Well to clarify as soon as they "sort" that is a ranking to the other persons point.

I would guess DVC would say "we dont know" and point you to the WDW team that does the room assignments.

 

[Girlstar30]

If it's like Marriott timeshare room assignments they are random, if they're going down the room request list and when they get to you if a room isn't taken they'll do it, and then whoever complains they will try to move you to a better room.

There was a whole job position called Rooms Control that did this all day. Front desk would communicate customer complaints with them and they would move rooms around and we would pray it was to there satisfaction

*Get there early*

There was some hierarchy we had a guy that practically lived there and had a ton of points and he always got the same best ocean view room on property and they treated him like gold

 

[Cyberc1978]

Could be eliminated and should be eliminated. Every action you do in the system is tracked so if someone has a pattern of walking each year a number of days it could easily be caught, member could be notified, and they could lose their ability to modify online with the member unable to modify but instead needing to cancel and rebook after going through any waitlist.

Lots of these work arounds are not rocket science to catch they just simply do not care to catch them.

In theory this actually goes against the actual rules as rooms are supposed to be bookable at 11 months and they have added to allow up to 10 additional days. Thing is when you walk you really are booking at possibly 12 months instead of 11 because you walked a reservation for a month.

I disagree, walking is allowed with the current rules or at least there is no wording against walking.

As per the current rules we can book from our check in day and 7 nights. That effectively means that anyone checking in after my dates could see zero availability even before the 11 months window opens.

 

[Brian Noble]

I would like to see reasonable limits on dropping dates from an existing reservation. For example, you can move the check in date later at most once or twice, and the same with moving the check-in day earlier. That would allow for (most) situations in which people's schedule changes slightly due to flight prices, etc. but put an end to the "let's walk a reservation for months".

 

[Hubalorian]

Nobody outranks anyone else.

They assign rooms 3 to 5 days in advance, so pretend today they're assigning everyone who is going to check in on May 5. They have a big list of everyone checking in on May 5, sorted (I'm guessing) by either last name or reservation number, and they just work their way down the list.

Nobody checking in on May 7 is going to get priority over someone checking in on May 5 just because they have some kind of better "status."

Okay, my 1 change would be there should be a hierarchy. Members who contribute their dues to that resort should get their request filled before someone who does not.

 

[WinterSolider]

Okay, my 1 change would be there should be a hierarchy. Members who contribute their dues to that resort should get their request filled before someone who does not.

Have you had bad luck with room requests? I've always had good luck and the few times my request wasn't honored initially, a stop by the front desk upon check-in usually fixes it unless there's some reason they literally can't.

 

[WinterSolider]

Well to clarify as soon as they "sort" that is a ranking to the other persons point.

I'm saying they're not intentionally sorting, they're just "sorting" in the sense like... a computer system has some default way to show a list of information.

 

[Hubalorian]

Have you had bad luck with room requests? I've always had good luck and the few times my request wasn't honored initially, a stop by the front desk upon check-in usually fixes it unless there's some reason they literally can't.

Nope, not at all. Always had good experience. However, it is a change I’d like to see

 

[Dobermanns]

That literally exists now. I see it at every single resort except Beach Club and the Fort Wilderness Cabins for some reason.

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Oh I guess I never looked! My reason for this is if someone who doesn’t need or want an accessible room, but need the dates for their vacation, then it’s fine, because they booked it knowing it’s an accessible unit. I don’t like accessible units due to low height of the bed, closet hanging rod, etc. My room request is always for a non-accessible room.

 

[Dobermanns]

I believe @Dobermanns is referring to the inventory under the hood.

At WDW/AUL you can book a non-HA room but still be assigned a HA room. At DLR they are distinct inventories due to a local regulation.

To expand further, if there is 1 non-HA room remaining at WDW and 1 HA room within the same view category and you book the 1 non-HA room, it will also decrement the HA room inventory to 0. You essentially just booked a HA room (though a room request might save you...) despite the DVC booking tool making you think you booked non-HA.

At VGC or VDH, if you book a non-HA room it does not decrement the HA room inventory in the same view category. That inventory is completely separate the same way a Preferred View is separate from a Resort View.

Thank you!

 

[AstroBlasters]

Shorten the current 7/14 refresh/refurb cycle.

 

[peder]

Add 2 DVC resorts each to Disneyland Paris and Tokyo and a 3rd to Disneyland Anaheim.

 

[Cyberc1978]

Add 2 DVC resorts each to Disneyland Paris and Tokyo and a 3rd to Disneyland Anaheim.

Before throwing too much money after DL Paris maybe they should fire most employees and hire some that actually wants to be and work there.
They all(most) look soooo unhappy and grumpy. I know it’s a cultural thing but still.

 

[Girlstar30]

Before throwing too much money after DL Paris maybe they should fire most employees and hire some that actually wants to be and work there.
They all(most) look soooo unhappy and grumpy. I know it’s a cultural thing but still.

Agree So incredibly rude. I remember walking into a restaurant and everyone standing around and chatting and blatantly ignoring me, getting me what I needed eventually without saying a word and then continuing their conversation

 

[Brian Noble]

Huh.

That was not my expereince there. At all.

Then again, I find the WDW/DLR experience to be overwhelmingly saccharine at times, so YMMV.

 

[peder]

Before throwing too much money after DL Paris maybe they should fire most employees and hire some that actually wants to be and work there.
They all(most) look soooo unhappy and grumpy. I know it’s a cultural thing but still.

Had 100% the opposite experience lol. Then again, we're not huge fans of the typical American service experience where everyone is pretending to be your best friend. We've really liked service all throughout Europe and especially at Disneyland Paris. Everyone there seemed happy, even though we were there during a downpour.

 

[peder]

And the park at Disneyland Paris is a secondary aspect of the trip for most Americans IMO. Simply having DVC properties in the greater Paris region would be a big draw for many Disney vacationing families and an opportunity to see the Louvre, Eiffel Tower, the Sacre-Coure Basilica, etc.

And same thing with Tokyo: if DVC were there, it would open the door for many DVC owners to visit. The park and the resort would be something that gets DVC owners in the door in a "safe" way, but the park/resort would largely serve as a retreat for a trip to Tokyo as a whole.