What happens when the parent is disabled?

[StitchesGr8Fan]

Your disability parking pass argument doesn't work. If a person with a disabled parking pass goes to a store, they are permitted to park in a handicapped space provided the handicapped person is getting out of the vehicle to go in the store. If the handicapped person isn't getting out of the car, and is dropping a non-disabled person off to run in to the store, they are supposed to use a regular parking spot.

Also, not everyone with a disability gets a handicapped parking pass. You have to have a disability that makes it difficult or dangerous to have a long walk from your car. People do get denied handicapped parking passes.

 

[Terp Dad]

Your disability parking pass argument doesn't work. If a person with a disabled parking pass goes to a store, they are permitted to park in a handicapped space provided the handicapped person is getting out of the vehicle to go in the store. If the handicapped person isn't getting out of the car, and is dropping a non-disabled person off to run in to the store, they are supposed to use a regular parking spot.

Also, not everyone with a disability gets a handicapped parking pass. You have to have a disability that makes it difficult or dangerous to have a long walk from your car. People do get denied handicapped parking passes.

I’m not sure how some people getting denied a handicapped placard applies. That determination is made by a medical expert, not a clerk at the DMV. What Disney is doing is allowing the CM to decide who is disabled. For my handicapped placard I had to provide medical documentation from my surgeon and based on his assessment of me I was granted the placard. The DMV can only ask me to substantiate my disability if there is suspicion of fraud, but I have ample proof of my disabilities.

Regardless it does not change the point that handicapped parking is for all handicapped, not just certain ones. The way I read your reply is that it is only for people who can’t endure a long walk. Well the wide spaces make it so I can get in and out of my car and see as I’m pulling out. The need for the space covers a wide range of disabled, but the DAS only covers mental impairments? So the fact that I suffer anxiety attacks means I can get a DAS but my mobility issues aren’t disabled enough?

And also note that the handicapped placard is not only for handicapped drivers. Many people have them for disabled children and relatives who cannot drive. The placard is to accommodate the handicapped person who is in the car regardless if they are driving or a passenger.

So while my analogy may not work for you I do not know how it dismisses my entire point that the policy of denying the mobility disabled the DAS only because they are mobility impaired is discrimination?

 

[aaarcher86]

Wow, I never thought that my question would bring up such passionate replies.

anonymousegirl - What I am asking for does exist, its the DAS service. I just want the same access as other disabled people.

Hannathy - I want the same accessibility as any other parent in taking my daughter on a ride. The requirement that I must ride limits my accessibility to access that ride with my daughter. You've already stated you won't be riding most things... so that's not what you're looking for. YOU are disabled, not your daughter. Therefore YOU need to be accommodated for access to the ride. You aren't riding. That's the bottom line. You're looking for an accommodation that allows your daughter to ride without waiting because she's young and you have a mobility issue. And again, MOBILITY issues are solved as per ADA guidelines with MOBILITY aids. Just like HEARING aids are issued for issue with HEARING.

Perhaps I am not being clear on my question. The fundamental issue is that by excluding mobility impairment from using the DAS service Disney is discriminating against one class of people. In my opinion there should be equal access for all disabled equally. When you get a handicapped parking permit you don't get to use some spots for wheelchairs and others for canes. The accommodation is equal for all disabled who qualify. The current policy is arbitrary and the fact that eligibility is determined by the CM at the park is highly suspect. Well, that's just that... your opinion. The nice thing about the law is that it doesn't care about opinions. The law only requires that you are given ACCESS to the ride, which you are. You have the ability to use FP+ and stand for short periods of time, or use a mobility aid to help with your MOBILITY problem. Your issue is not the line, but the physical aspect of standing in one. The ADA does not require that you be given the accommodation you desire, simply that a reasonable accommodation is provided. And it is. People are given handicap parking placards for mobility issues... I can't get one if I'm deaf because the disability has nothing to do with needing closer access to a destination.

The ADA law on this seems pretty clear to me:

The Americans with Disabilities Act provides comprehensive civil rights protections for "individuals with disabilities".

An individual with a disability is a person who -- Has a physical or mental impairment that substantially limits one or more major life activities, or has a record of such an impairment, or is regarded as having such an impairment.

Public accommodations must

Provide goods and services in an integrated setting, unless separate or different measures are necessary to ensure equal opportunity. Eliminate unnecessary eligibility standards or rules that deny individuals with disabilities an equal opportunity to enjoy the goods and services of a place of public accommodation.


In my reading the ADA does not separate the disabled into different classes. Disabled is a single thing that covers physical and mental impairment. So a child on the autism spectrum is no different than I with my physical impairments. Incorrect If you feel that the ADA places different distinctions and classifications on the disabled based on the nature of their impairment then we will have to agree to disagree. We do. And so does Disney... and the ADA in fact.

My major issue is that the policy allows the CM to determine who is disabled enough to qualify for the DAS. In my opinion by definition having a policy that someone who may have no medical training decides who is disabled enough for the service is placing a set of standards that will be capricious at best. I think that basing your policy on what opinion of a CM of my disabbility when I get to the gate falls under the area of "unnecessary eligibility standards" because there is no standard. And by summarily denying the mobility impaired access to the DAS Disney is not providing equal opportunity. Again, incorrect. The CM won't be asking if you lost a leg, if you have COPD, diabetes, CP, down syndrome, autism, etc. What they will be asking for are your NEEDS. Your needs are that you a) can't stand/sit for too long and b) can't get onto most rides but want your daughter to ride and not wait too long by herself. Your first need is met with a mobility device and handicap accessible lines. Your second is not a disability. Your daughter is not disabled, and therefore, does not qualify for a DAS. Wanting to give inconvenience her less is not a disability, nor a qualifying issue for a DAS. I suggest you plan accordingly. Your opinion as to what is 'right' and what the ADA calls for is inaccurate, and as a disabled community member, I would suggest educating yourself on what is required in the area of mobility needs in particular. You can contact ADA.gov with any questions I'm sure

Most comments above in red.

Here's a small snippet. You need to be allowed into the same areas as other guests with your mobility device. THAT'S IT. They don't need to give you a DAS because you want one if they can legally accommodate you another way.

http://www.ada.gov/opdmd.htm

Giving a DAS for every possible disability clogs up FP+ lines. There are legal accommodations they have to give you, but that doesn't mean that they have to give you ones you like or that you feel are fair.

 

[aaarcher86]

I’m not sure how some people getting denied a handicapped placard applies. That determination is made by a medical expert, not a clerk at the DMV. What Disney is doing is allowing the CM to decide who is disabled. For my handicapped placard I had to provide medical documentation from my surgeon and based on his assessment of me I was granted the placard. The DMV can only ask me to substantiate my disability if there is suspicion of fraud, but I have ample proof of my disabilities.

Regardless it does not change the point that handicapped parking is for all handicapped, not just certain ones. The way I read your reply is that it is only for people who can’t endure a long walk. Well the wide spaces make it so I can get in and out of my car and see as I’m pulling out. The need for the space covers a wide range of disabled, but the DAS only covers mental impairments? So the fact that I suffer anxiety attacks means I can get a DAS but my mobility issues aren’t disabled enough? It's not because you aren't 'disabled enough.' It's because your mobility disability can be taken care of by other means. Those other means are using a MOBILITY aid and access the attraction through the accessible lines. Your problem isn't the line itself, it's your physical limitation. They don't have to allow you to pick and choose how you're accommodated. Different disabilities require different accommodations. I understand that you don't LIKE that, but I can't imagine that you really don't see the difference in how disabilities are accommodated. While your anxiety MAY get you a DAS, your daughter still can't use it without you. It's assigned to YOU. The disabled individual. Not your daughter. It's not there to benefit or help your daughter, it's there to benefit and help YOU get on attractions. Which you won't be doing.

And also note that the handicapped placard is not only for handicapped drivers. Many people have them for disabled children and relatives who cannot drive. The placard is to accommodate the handicapped person who is in the car regardless if they are driving or a passenger.

So while my analogy may not work for you I do not know how it dismisses my entire point that the policy of denying the mobility disabled the DAS only because they are mobility impaired is discrimination? It's not discrimination because they are providing you can accommodation that is legally acceptable by the ADA. A mobility impairment is met with a mobility device. A hearing impairment is met with a hearing device. A visual impairment is met with visual aids. Braille menus are available for the blind or a waiter will read the menu aloud as an accommodation. Someone in a wheelchair doesn't require this accommodation.

in red.

 

[Terp Dad]

Most comments above in red.

Here's a small snippet. You need to be allowed into the same areas as other guests with your mobility device. THAT'S IT. They don't need to give you a DAS because you want one if they can legally accommodate you another way.



Actually your link proves my point.

Choice of Device:

People with disabilities have the right to choose whatever mobility device best suits their needs

For me that is a cane. Not a wheelchair or a ECV. What Disney is doing is telling me what my choice has to be.

Also I go on many of the rides as well, and certainly the shows. Shouldn't I be accommodated for my participation in those attractions??? The Disney policy is no because mobility impairments are not a disability according to Disney unless I need a wheelchair??

Everyone wants to focus on my daughter, and I get it because she is really cute, but what I am talking about is having a policy with real standards. When they deny me the DAS because I'm "only" mobility impaired I am being discriminated against.

 

[aaarcher86]

Most comments above in red.

Here's a small snippet. You need to be allowed into the same areas as other guests with your mobility device. THAT'S IT. They don't need to give you a DAS because you want one if they can legally accommodate you another way.



Actually your link proves my point.

Choice of Device:

People with disabilities have the right to choose whatever mobility device best suits their needs

For me that is a cane. Not a wheelchair or a ECV. What Disney is doing is telling me what my choice has to be.

Also I go on many of the rides as well, and certainly the shows. Shouldn't I be accommodated for my participation in those attractions??? The Disney policy is no because mobility impairments are not a disability according to Disney unless I need a wheelchair??

Everyone wants to focus on my daughter, and I get it because she is really cute, but what I am talking about is having a policy with real standards. When they deny me the DAS because I'm "only" mobility impaired I am being discriminated against.

You absolutely can choose your mobility device, and if the cane is your device you're welcome to use it. But according to you, that device does not meet your needs because using it does not help with your discomfort standing for long periods of time. Correct? If you can't stand you need to sit. Which is where the wheelchair suggestion comes in. They aren't forcing you to use it. THAT part is up to you. But if you refuse an accommodation they aren't obligated to give you a different one, or one that you like better.

Having qualifications to receive the DAS is not discrimination. Someone is asking to go outside the normal standards to access an attraction. There need to be qualifiers. Someone can't ask for special accommodations but then not provide a reason as to why. The ADA requires certain accommodations for certain disabilities and they are different. I understand that you feel it's discrimination, but you're incorrect. People are focusing on your daughter because you stated that you didn't want her waiting in long lines by herself since you would not be accompanying her on many things and from the suggesting of using the DAS but not riding yourself. You have the ability to see shows and ride rides just like everyone else. What needs to be accommodated is your problem standing/sitting for long periods of time, not your inability to wait in a standard line. Disney's policy isn't that having a mobility issue isn't a disability, it's that it's not a disability that requires you to wait outside the line and enter the FP queue. Disney isn't required to provide wheelchairs and EVCs - but they do as an extra accommodation. You might not feel that way, but BY LAW, that's what they are doing.

And really, do you think the Disney attorneys are going to put forth a policy that doesn't comply with ADA? No.

If you'd like to be more informed on what your equal access rights include, you can contact ADA information services http://www.ada.gov/agency.htm

I would suggest planning your trip with the suggestions offered to make for the best experience. It will only be more upsetting for yourself and your child if you have not planned ahead of time for FP+ and are not given a DAS. You've been offered some great suggestions.

 

[lanejudy]

You are correct -- YOU are allowed to choose your preferred mobility device.

However, the law does not dictate that an establishment must accommodate any/all mobility devices. WDW chooses to allow use of canes, walkers, rollators, knee-walkers, wheelchairs and ECVs in queues and has created mainstreamed lines to accommodate those devices. Utilizing the mainstreamed lines is actually the ADA's preferred "equal access" rather than separate lines for those with disabilities.

You may use your cane at the parks. But if you want further accommodation, WDW will advise you to utilize a mobility device. You do not need to remain seated at all times. You may push a wheelchair, rollator or such. You may park an ECV and walk with your cane.

You can argue here all you wish, but WDW policy definitely indicates that mobility and stamina related needs are accommodated by a mobility device in the mainstreamed queues. Yes, it will be up to a CM at WDW to determine how best your needs can be accommodated; that person is not trained medically, which is why you must explain your needs as opposed to your diagnosis or sharing a medical note or records. The CM is trained on how attraction queues at WDW work, what can be accommodated and how.

The ADA in now dictates how any specific disability is to be handled by any venue; it just indicates that the venue must provide for equal access. Equal access for one disabilities does not translate to the same accommodation to be equal access for another disability.

You are welcome to argue your case with the CM at Guest Relations when you arrive at WDW.

Enjoy your vacation!

 

[lanejudy]

I am keeping an eye on this thread. It is becoming argumentative. If that continues, it will be closed.

 

[Terp Dad]

And really, do you think the Disney attorneys are going to put forth a policy that doesn't comply with ADA? No.

Actually yes I most certainly do. I've watched lawyers fire secretaries because they they did not take early retirement and employment law was a large practice area for the firm. Needless to say the law firm lost bad.

After speaking with the supervisor at GR he did concur that the current policy was rushed as a reaction to the GAC abuse. While of course he cannot say too much his opinions were pretty clear to me. I was passed up the chain and am awaiting a response to my inquiry for clarification on the DAS policy and mobility impairments. So far the official response from Disney is they don't really have a policy and it is up to the individual CM at the park. I'll be sure and post the official response when I have one.

 

[clanmcculloch]

Disney is telling you to use whatever mobility device you want but that you are responsible for choosing one that will actually meet your needs. It's not their fault that your preferred choice hinders you. That's your own decision. The rides are accessible using whatever mobility device you choose.

Disney has never said that mobility related disabilities are not disabilities. They are saying that the needs of this type of disability is met by making sure that all rides and shows are physically accessible and allowing any legally recognized mobility aid into the park.

 

[aaarcher86]

Actually yes I most certainly do. I've watched lawyers fire secretaries because they they did not take early retirement and employment law was a large practice area for the firm. Needless to say the law firm lost bad.

After speaking with the supervisor at GR he did concur that the current policy was rushed as a reaction to the GAC abuse. While of course he cannot say too much his opinions were pretty clear to me. I was passed up the chain and am awaiting a response to my inquiry for clarification on the DAS policy and mobility impairments. So far the official response from Disney is they don't really have a policy and it is up to the individual CM at the park. I'll be sure and post the official response when I have one.

Alright. Here's the official policy in writing. Paragraph 2 would apply to your mobility issues https://wdpromedia.disney.go.com/me...Disability-Access-Service-Card-2014-04-10.pdf

Really, you can argue until you're blue in the face and interpret the CM on the phones feelings all day long. This process has been in place since October and clearly you came here looking for input. Do you really think that all the people here telling you the policy are incorrect?

 

[clanmcculloch]

Terp_Dad, What you need to think about is this. Why will a mobility aid not meet all of your needs? If there are reasons why besides either "I don't need anything more than a cane in everyday life" or "I don't want something other than a cane" then this is what you need to discuss with Guest Relations. Regardless of what is said on the phone (phone CMs are notorious for giving false information), it really comes down to whether or not some kind of mobility aid can meet your needs or not. If yes then you are being accommodated by making everything accessible to the mobility aid. If no then that's what Disney will work with you on.

 

[Hannathy]

Are you being clear to the CM's on the phone that the accommodation isn't for you to ride but for your DD to get on quicker? because even if you get a DAS it will be for you and You must ride to use it.

 

[Gracie09]

Actually yes I most certainly do. I've watched lawyers fire secretaries because they they did not take early retirement and employment law was a large practice area for the firm. Needless to say the law firm lost bad.

After speaking with the supervisor at GR he did concur that the current policy was rushed as a reaction to the GAC abuse. While of course he cannot say too much his opinions were pretty clear to me. I was passed up the chain and am awaiting a response to my inquiry for clarification on the DAS policy and mobility impairments. So far the official response from Disney is they don't really have a policy and it is up to the individual CM at the park. I'll be sure and post the official response when I have one.

The thing is Disney spends hundreds of thousands of dollars on attys each year to craft numerous policies, including guest polices. The policy they currently have has been in place at other amusement parks for a number of years without issue. It complies with the ADA which is all Disney legally has to do. What a law firm does in its own private practice is much different than what it would recommend for its clients. One is bad business but not legal malpractice, the other is legal malpractice and comes with a host of penalties up to and including losing their law license.

When you call, you are speaking to a call center that is likely not even located in Florida nevermind at WDW. Many of the people on the phone, even supervisors, are not trained in park operations, nevermind the DAS program. What aarchor has posted is the official policy. Even if a CM on the phone promises you a DAS card and that your daughter, not you, can use it the Guest Relations CM is under no obligation to allow that and the ride attendant is under no obligation to allow your daughter to use your card, and in fact has been instructed that only the DAS holder whose picture in on the card can use it.
As I said, your problem is not unique and many parents face this issue everyday. There are works arounds like a touring plan and using single rider and FP lines, in fact you could potentially work it so your daughter could use your magic band for fast pass so you could double the amount of rides she rides using fp.

 

[2tinkerbell]

I don't understand why this has gotten into an argument as to whether the DAS is following the ADA or not and whether it is discrimatory or not. My opinion is that you just wanted to come here and argue.

Plain and simple: Disney offers equal access to disabled individuals. PP's have explained this. You are the one disabled. You don't want to go onto every attraction with your daughter. You are the one who wants to be with their daughter while she waits her turn. Disney has provided a way for you to do that. You can be in line with your daugher. The lines are accessible for mobility challenged individuals, such as yourself. You can decide whether to use a cane, ECV, wheelchair, rollator or any other mobility assistance device that you want to. It is no different from anyone else.

You are able to do exactly what you want to do which is to be in line with your daughter. I don't understand why the argument. The DAS doesn't even come into play here because, as you state, your disability is that you have a mobility issue.

Disney has provided FP+, there are touring plans, early entry, guide books, etc. to help you enjoy your vacation. I hope that you have a fun vacation with your daughter.

 

[Terp Dad]

Terp_Dad, What you need to think about is this. Why will a mobility aid not meet all of your needs? If there are reasons why besides either "I don't need anything more than a cane in everyday life" or "I don't want something other than a cane" then this is what you need to discuss with Guest Relations. Regardless of what is said on the phone (phone CMs are notorious for giving false information), it really comes down to whether or not some kind of mobility aid can meet your needs or not. If yes then you are being accommodated by making everything accessible to the mobility aid. If no then that's what Disney will work with you on.

Thanks ClanMcCulloch!

Yes this is something that I have put a lot of thought into and am awaiting something official from GR. My hope is to have a written interpretation from GR so when I get to the gate the CM doesn't have to make a judgement call as it will all have been discussed before I get there. Might call it part of my touring plan. LOL.

Honestly if I wanted to game the system I would just tell them that my daughter is on the spectrum and can't deal with lines and they would give her the DAS case closed. Hopefully I'll get someting concrete from the next level up at GR and have the clarity. Just from the lawsuit we know that there is going to likely be come tweaking and clarifying the policy in my opinion. Just like fast pass+ it needs to be tweaked and that is happening now.

As for your comment about what aid I need is why I will be using a cane the entire time I am there. (It's also why I am renting a car so I am not limied to Disney transportation). I am fortunate that in my everyday life 90% of the time I can exist unaided except for the headrest on my desk chair. An ECV is something I don't need so would be an extraneous expense, but a wheelchair is not viable for other reasons.

Being disabled I have learned that there is no one size fits all. I can't ride TMRR but can ride EE because EE has headrests. Unfortunately I've had my share of notes left on my car becuase I don't look disabled.

 

[3Gsandme]

Is your daughter on the spectrum and does she need a DAS? Otherwise....that's just not at all cool. That sort of abuse causes problem for people with legitimate need. If your daughter has a need, you should have no problem getting the card, but I hope you weren't implying that you'd like about it. That's just so beyond unaccetpable

If you want my honest answer to your question, if money is NOT a current factor, I'd pay for an older companion (meaning teen and up) to accompany you and your daughter. I have a 7 year old. Neither she nor I would be comfortable with her riding alone. If money is a factor, I'd save and hold the trip until either dd was older or until I could afford a third to accompany us. The safety and security AND happiness of my dd is a huge factor for me (as I"m sure it is for you) and I wouldn't feel comfortable with her riding alone. What if she were scared or the ride broke down? I also think that separating like that is a big factor in children getting separated from their parents and I wouldn't be comfortable with that either. That's my opinion regardless of the ability levels of any of the guests. Seven is still quite little.

 

[aaarcher86]

Thanks ClanMcCulloch!

Yes this is something that I have put a lot of thought into and am awaiting something official from GR. My hope is to have a written interpretation from GR so when I get to the gate the CM doesn't have to make a judgement call as it will all have been discussed before I get there. Might call it part of my touring plan. LOL.

Honestly if I wanted to game the system I would just tell them that my daughter is on the spectrum and can't deal with lines and they would give her the DAS case closed. Hopefully I'll get someting concrete from the next level up at GR and have the clarity. Just from the lawsuit we know that there is going to likely be come tweaking and clarifying the policy in my opinion. Just like fast pass+ it needs to be tweaked and that is happening now.

As for your comment about what aid I need is why I will be using a cane the entire time I am there. (It's also why I am renting a car so I am not limied to Disney transportation). I am fortunate that in my everyday life 90% of the time I can exist unaided except for the headrest on my desk chair. An ECV is something I don't need so would be an extraneous expense, but a wheelchair is not viable for other reasons.

Being disabled I have learned that there is no one size fits all. I can't ride TMRR but can ride EE because EE has headrests. Unfortunately I've had my share of notes left on my car becuase I don't look disabled.

GR won't send you anything written and won't set anything up ahead of time as per their written policy which was already posted in the FAQs section https://wdpromedia.disney.go.com/me...Disability-Access-Service-Card-2014-04-08.pdf

What do you want them to issue you? A note that bypasses their DAS policies? Why would they do that for you, but no one else? There's plenty of people with serious conditions that are required to work within the policy. I personally have a hard time believing you're "going up the chain" in GR over a mobility/DAS issue, but that's just my take on it.

Honestly, having a lawsuit doesn't mean any tweaking will be done, particularly in regards to not issuing it for mobility issues which is what seems to be what you're so upset about. Nor will they start allowing people to use the card when it is not issued for them - both of which are reasons the GAC was being overused.

 

[HopperFan]

I’m not sure how some people getting denied a handicapped placard applies. That determination is made by a medical expert, not a clerk at the DMV. What Disney is doing is allowing the CM to decide who is disabled. For my handicapped placard I had to provide medical documentation from my surgeon and based on his assessment of me I was granted the placard. The DMV can only ask me to substantiate my disability if there is suspicion of fraud, but I have ample proof of my disabilities.

Regardless it does not change the point that handicapped parking is for all handicapped, not just certain ones. This is not correct. Only very specific needs are permitted to receive a parking permit. My DS did not qualify for 25 years even though he is severely disabled. Only when he became disabled with something on the approved list was he given one. The way I read your reply is that it is only for people who can’t endure a long walk. Well the wide spaces make it so I can get in and out of my car and see as I’m pulling out. The need for the space covers a wide range of disabled, but the DAS only covers mental impairments? So the fact that I suffer anxiety attacks means I can get a DAS but my mobility issues aren’t disabled enough? The queues are accessible for mobility issues, they are not "accessible" for particular mental issues.

And also note that the handicapped placard is not only for handicapped drivers. Many people have them for disabled children and relatives who cannot drive. The placard is to accommodate the handicapped person who is in the car regardless if they are driving or a passenger. This is true, I have one. What the PP poster said was correct, using myself as reference, I can not use the Handicapped parking spot if I do not have my DS with me or I am leaving him in the car and going into the location without him. The comparison is that even if you had a DAS for yourself, you could only use it if you were getting ON the ride. You can not use it to wait in line with someone then exit.

So while my analogy may not work for you I do not know how it dismisses my entire point that the policy of denying the mobility disabled the DAS only because they are mobility impaired is discrimination?

I just got back for WDW with all three of my children. On rides where my DS who has a DAS was NOT riding, my other two children entered the Standby line while the DAS stayed with my DS whose name and photo is on it. One of my kids even had a very large heavy brace on their leg and by days end she was wiped out and in pain, but I wouldn't have asked for a DAS for her because her needs can be met with several options. She opted to go to Disney and she opted to walk.

Disney has already made very expensive accommodations to the queue lines to allow guest to bring their mobility devices with them so they remain comfortable. Disney has close captioning, and provides sign language for some shows. Disney allows special seating for visually impaired and those in mobility devices. The DAS was designed to help those that there was no structural way to provide them a safe entry into attractions, therefore offering some assistance like they have the others that had need. Just because you don't like the assistance that is offered doesn't make it wrong or illegal.

 

[SueM in MN]

I think this is best to close at this point.

Wheelchairs and mobility aids are accommodated by having accessible lines. This is consistent with the ADA - i.e. Needs should be handled in the Mainstream as much as possible.
If Mainstream access meets the needs, there is no further ADA requirement.

If the guest feels Mainstream access does not meet their needs, they need to explain that at Guest Relations at the park.
The newest DAS/ disability related information from Disney says that accommodations will need to be made by Guest Relations at the park and will not be arranged ahead of time.

DAS is for the person with a disability so that THEY can have THEIR needs accommodated. So, if the person with a disability is not riding/going on the attraction, there is no disabled person's needs to meet.