What does everyone think about receipt checkers?

Darn! I was at Costco today and I forgot to try walking right past the receipt checker!

It never occurred to me to be annoyed at this, but after reading this thread I'm curious to see how they deal with non-compliant customers!
 
Walmart doesn't check receipts around here. The clubs do. Costco, BJ's and Sam's Club. Honestly, I have been a member for years and the receipt checkers seem pretty useless to me. I can't recall a single time they actually checked and usually they just slash the receipt with a marker. Occasionally they will ask me where an expensive electronic is thats on my receipt. Thats about it.
 
I've encountered them most at Costco, where I assume they are because they don't provide bags or paid stickers.

They do a quick count of the items in your cart. If the receipt says 4 items total and you've 6 things in your cart, they will question you. I know this because I've had stuff from the food court in my cart that didn't show up on the store receipt because it comes from a separate register.
 
It annoys me. Last year we were camping in rural Mississippi. Being from New Orleans, reciept checking is a regular part of shopping sadly and has been for the 12 years I have lived here. My children are trained to hold the reciept and show it and I don't put the reciept away until I get to the car. When we went to the Walmart is Mississippi, my then 4 year old son gave the greeter the reciept when were leaving. She refused to take it and he refused to move until she looked at it. I explained that we were from New Orleans and he has never been to a Walmart that hasn't checked his reciept. So she took it to end the "stand off" and explained to him that they don't do it at that Walmart because they don't have that many black people that shop there. Yes, you read that right. I said you mean shoplifters right. And of course she realized what she said and started to talk really fast, but I just shook my head and left. My son is biracial and we have had a hard time with him and race since then. Who would have thought a simple run to Walmart could create such a headache....

:hug:Yikes, Cara! That is so weird in this day and age.
 

It annoys me. Last year we were camping in rural Mississippi. Being from New Orleans, reciept checking is a regular part of shopping sadly and has been for the 12 years I have lived here. My children are trained to hold the reciept and show it and I don't put the reciept away until I get to the car. When we went to the Walmart is Mississippi, my then 4 year old son gave the greeter the reciept when were leaving. She refused to take it and he refused to move until she looked at it. I explained that we were from New Orleans and he has never been to a Walmart that hasn't checked his reciept. So she took it to end the "stand off" and explained to him that they don't do it at that Walmart because they don't have that many black people that shop there. Yes, you read that right. I said you mean shoplifters right. And of course she realized what she said and started to talk really fast, but I just shook my head and left. My son is biracial and we have had a hard time with him and race since then. Who would have thought a simple run to Walmart could create such a headache....

That is disgusting. I'm sorry you had to deal with that.
:sad2:
 
The difference, to me, is that WDW is checking for something that might cause harm to anyone in their parks.In other words, they want to protect me.

Wally World and Sams are only interested in protecting their pocketbook. Instead of handling things the way they do, they should have more staff to check for shoplifters. That won't happen though because they won't even hire cashiers. Instead of humans we have to deal with computers that on a human scale have a reasoning IQ of about 2.

Actually--they are a theft deterrant for employees and shoppers. They do help to protect you through loss prevention which helps maintain their prices.

IIRC--and I might not, but when I worked for winn dixie, it was something like--for every one dollar in merchandise stolen, we had to sell one hundred dollars worth of groceries to make up for it. That's a lot to make up.

You can justify what WDW is--but those are not cops with warrants checking your bags. They are security guards without warrants presuming you are guilty until proven innocent (per this discussion).

It is all the same.

But interesting enough--here's a blurb...on that 4th amendment. At present, it is not unconstitutional for what is occurring by walmart. Even if some day, security guards are included in the realm of govt searches--that wouldn't count Susie Q, CSA for walmart checking receipts on exit.

http://www.nolo.com/legal-encyclopedia/article-30183.html

The Fourth Amendment applies to a search only if a person has a "legitimate expectation of privacy" in the place or thing searched. If not, the Fourth Amendment offers no protection because there are, by definition, no privacy issues.
Courts use a two-part test (fashioned by the U.S. Supreme Court) to determine whether, at the time of the search, a defendant had a legitimate expectation of privacy in the place or things searched:
Did the person actually expect some degree of privacy?
Is the person's expectation objectively reasonable -- that is, one that society is willing to recognize?

There is no reasonable expectation of privacy that they cannot check the order upon exit.

Screaming that something is unconstitutional does not make it so.
 
Lisa loves Pooh said:
IIRC--and I might not, but when I worked for winn dixie, it was something like--for every one dollar in merchandise stolen, we had to sell one hundred dollars worth of groceries to make up for it. That's a lot to make up.
We were told it was 100 of the item to replace the money lost from the one "shrunk".
 
Two days later and I'm still confounded by this thread. The comments about being treated like a criminal and/or a shoplifter and innocent-until-proven-guilty make no sense to me.

Every day, we are expected to do things to "prove" that we have the right to do them. And yet we're going to complain about the receipt checkers. Is it because you look your nose down at them and think you're better than they are??
  • When you go into the bank to withdraw money, you have to "prove" that you're allowed to do so.
  • When you return an item to a store for a refund, you have to "prove" that you bought it in the first place.
  • When you are 21+ and buy alcohol at a store, you have to "prove" that you are, in fact, at least 21.
  • When you pick your kid up at daycare, you have to "prove" that you are that child's parent (or someone who is allowed to pick him/her up).
  • When you get pulled over at a police check, you have to "prove" that you are licensed, registered, and insured.
  • And I stand by my original analogy that if you are entering a sporting event, you have to "prove" that you are allowed to do so.

The fact that anyone feels like they're being treated like a criminal because they're asked to show a receipt sends up red flags to me. When I bought my TV at Target in the electronics department, I LOOKED for a receipt checker on my way out the door because I didn't want anyone to get in trouble for not checking it. I was happy to prove that I paid for it and wanted to err on the side of caution.
 
Two days later and I'm still confounded by this thread. The comments about being treated like a criminal and/or a shoplifter and innocent-until-proven-guilty make no sense to me.

Every day, we are expected to do things to "prove" that we have the right to do them. And yet we're going to complain about the receipt checkers. Is it because you look your nose down at them and think you're better than they are??
  • When you go into the bank to withdraw money, you have to "prove" that you're allowed to do so.
  • When you return an item to a store for a refund, you have to "prove" that you bought it in the first place.
  • When you are 21+ and buy alcohol at a store, you have to "prove" that you are, in fact, at least 21.
  • When you pick your kid up at daycare, you have to "prove" that you are that child's parent (or someone who is allowed to pick him/her up).
  • When you get pulled over at a police check, you have to "prove" that you are licensed, registered, and insured.
  • And I stand by my original analogy that if you are entering a sporting event, you have to "prove" that you are allowed to do so.

The fact that anyone feels like they're being treated like a criminal because they're asked to show a receipt sends up red flags to me. When I bought my TV at Target in the electronics department, I LOOKED for a receipt checker on my way out the door because I didn't want anyone to get in trouble for not checking it. I was happy to prove that I paid for it and wanted to err on the side of caution.

Honestly--I think they say that to use a bit of hyperbole to try and defend that their constitutional rights are being violated.

But I looked it up--and they aren't. Heck, security guards aren't even covered under the 4th amendment (though they one day might be).

Inventory control/loss prevention is not unconstitutional and the stores are within their rights to put measures in place to mitigate losses.

If one is so vehement against that--they can shop elsewhere. But they have not been violated by any stretch.
 
Its really no big deal people, hand them the reciept and be on your way, no reason to get yourself in a tizzy :confused3

I honestly have no idea what this forum is all about, and I don't plan to stay here past this thread, but I just had to register to respond specifically to this.

It's precisely this attitude that's resulting in the slippery slope of ongoing loss of freedom in this country, the attitude that "Oh, just do it already. Forget about your constitutional rights, just go ahead and OBEY because it'll be EASY, and there's no need to get upset about it."

From reading the entirety of this thread and many others like it, nobody is disputing the following:

1) It's a lot easier and quicker just to show them your receipt.
2) It's a lot less embarrassing to do so.
3) Having receipt-checkers reduces store losses, which in turn helps to keep prices down.
4) Sometimes the receipt-checking can even help you, if you or the cashier messed up.

I agree with all of this, but, as someone else pointed out, none of this is the point. To my mind, even the "I feel like I'm being treated like I'm guilty" bit is just whining. The real issue here is that of your rights.

Local laws differ from state to state and county to county, and there have been tons of discussions about this all over the internet over the past decade as receipt checking has become more prevalent, so it's best if you search for your area's laws. But my research of the answers from legitimate lawyers who do message boards appears to generally state the following:

1) Unless a store's Loss Prevention staff has probable cause that you've stolen something, you cannot be detained. Generally, that means witnessing you take and conceal a product and then leaving the store with it without paying. One great line I saw was (paraphrased) that internal policy was that LP couldn't detain someone unless they could say the following: "Sir, I am detaining you because you have two packs of Camel Crush cigarettes in your inside left jacket pocket that you took from the cigarette counter and did not pay for." If someone attempts to detain you without probable cause, you can sue and likely win or get a settlement. If someone lays a hand on you, that's battery.

2) Membership clubs such as Sam's and Costco have, in your membership agreement, a clause that says that your purchases and receipt will be examined. Legally, you can certainly disagree with the search, but it violates the terms of your membership agreement, and they have the right to terminate your membership and not allow you back in.

3) In the case of non-membership stores, while you have the right to refuse to submit to a search, the store is private property and has the right to refuse to do business with you in the future - that is, they can ban you from the property for the future. However, as a few people here have said, the moment that you complete payment for today's items, those items belong to you, and no store employee can force you to submit to a search or detain you - again, unless they have probable cause that you have stolen something.

The truth is that - assuming for a moment that you're all honest consumers, as I am - whether or not you "have something on the bottom of the cart" or set off the exit alarm or whatever else, if you keep walking, you most likely will not be detained, just because of store policy. Again, most stores have very strict rules about when Loss Prevention may engage and potentially detain someone. More and more stores, in fact, go even further in order to avoid lawsuits and don't bother engaging and/or detaining at all. They take note of the action and go behind you to write down your license plate and then submit it to Law Enforcement, but won't engage you personally at all. This is happening more and more because we're so lawsuit-happy here. But, at the same time, these large businesses are starting to pursue a philosophy of intimidation - the whole receipt-checking thing - because it works. Most people are sheep who will do just about whatever they're told by someone in (apparent) authority without question and without regard to their personal rights. So, if an official-looking person at the exit of Best Buy says, in a stern voice, "Receipt Please," they know that most people will acquiesce, despite the fact that they have no legal right to demand that you do so.

All this having been said, I do show my receipt, for two reasons. Firstly, I too have experienced cashier errors to my detriment or have occasionally forgotten an item behind me, and the door people have caught those errors. Secondly, because I choose, quite simply, not to be an activist. In this one thing, I tolerate it like many of you also do - to save time and because it isn't generally a hassle, and because I don't like making a scene; all I want to do is get my items and go home, and deal with humans as little as possible. I'm a very practical person who has a life. If someone is less practical, has less of a life, and/or just likes to stand on principle, then I support them completely, because each time it happens, it pisses me off, because I know that they have no right to force me to acquiesce. I just choose not to do that myself, because it isn't going to change anything - the system is too big, the proof is there that this form of intimidation does work in helping to reduce loss, and I have better things to do with my time.

However, I've been fortunate never to have gotten into any of the semi-ugly situations that others have detailed whereby someone starts doing a major search through what are now my personal belongings, or actually being accused verbally of stealing something (without PC - they know they can't detain you, but that doesn't necessarily stop them from accusing to see if you cave, assuming that you did steal the item). If that ever happens to me, I WILL make a fuss.

I HAVE been in circumstances - twice - where I've had a traffic stop and the officer requested to search my vehicle. In each of those situations, I did assert my rights, vehemently, because, in that situation, Law Enforcement is NOT on your side and DOES have the power to ruin one's life if they're having a bad day. A rent-a-cop in Sam's? Not so much, so I don't really care, and agree consciously to give up my rights and play their little game.

Understand your rights, and then make a conscious choice whether or not to exercise them. It frustrates me to no end when someone just replies, "oh, it's just too much trouble, and it's so easy, why are you getting so upset, it's no big deal...", because that makes it clear that you either don't know your rights, or don't care about them. That's just one step removed from "If you haven't done anything wrong, then what are you afraid of? Why do you need a lawyer before you'll talk to the police? Why should anyone need a Search Warrant? Again, if you don't have anything illegal in there, what are you afraid of?" This is simply ridiculous but, unfortunately, seems to be more and more prevalent, which I view as a sign of the ongoing degradation of this country. We've been so beaten into submission by the government, law enforcement, and now Big Box Stores that most people just roll over in all circumstances, because it's "easier."

If you want to be a sheep, please do it by well-reasoned choice, not just because it's "easier" to OBEY, even if you know that it's wrong.

Have fun - time for me to go before I get the "you're just a troublemaker" backlash from the sheeple among you.
 
So, you registered on a Disney forum just to post all of that on a thread that must have been buried many, many pages back? Really?
 
...

It's precisely this attitude that's resulting in the slippery slope of ongoing loss of freedom in this country, the attitude that "Oh, just do it already. Forget about your constitutional rights, just go ahead and OBEY because it'll be EASY, and there's no need to get upset about it." ...

This is a private company not the government. Many times the rights that we have against unreasonable things from our government do not apply to private industry. An employer can fire you for certain speech that the government could not arrest you for (Don Imus comes to mind).

Your entire post has confused the rights we have as citizens from our government (including the police) and the rights we have when we enter a privately owned business on privately owned property.
 
It frustrates me to no end when someone just replies, "oh, it's just too much trouble, and it's so easy, why are you getting so upset, it's no big deal...", because that makes it clear that you either don't know your rights, or don't care about them.
Not really. Some of us know our rights, yet don't want to be activists, just like you. The difference is the preference for a concise answer to a dissertation.
 
because that makes it clear that you either don't know your rights,
Oh, please. I don't have a legal "right" to shop at any particular store (although I would suppose if I were banned from a store for no valid reason, I could sue :rotfl2: ). If Walmart wants me to show my receipt on my way out of the store, I show it (and they do, every time in every store around here, NOT AT ALL based on clientele). If BJ's - which allows me to shop as a NONmember - i.e. no agreement - for an additional 10% over posted prices wants to see my receipt anyway even though I don't have any written or tacit contract with them, great. They can see my receipt. I DON'T CARE. It's got nothing to do with rights. If it's a given store's policy, I comply with the policy.

Sheesh.
 
I once went into Sams to buy the membership. They stopped me going in to show the card . I explained I was there to buy the membership ..... The person at the door tried to not let me in! Said I needed a membership card to get in....I said but that's what I am here to buy..... Took a few til he finly got it!

That happened to me at Christmas when I wanted to buy a gift membership. I'm not a member, but that's what my mom wanted as her gift. It took a few minutes to get into the store because the guy at the door didn't understand what I wanted, and then customer service wouldn't sell me a gift membership because I wasn't a member. We ended up picking it up at Walmart since they have them hanging by the register; one of the many reasons I shop at Costco.

I don't like showing the receipt anywhere but Costco, but it's really no big deal. I have gotten home before with that pack of tp or diapers under the cart I thought I paid for and didn't. I'd rather have someone catch it at the door than have to drive back and stand in line at customer service to be charged for the item sitting at home.
 
I've never had to show my receipt at a Wal-Mart!!

In the store I work at, it is just ridiculously easy to steal, but we normally don't check receipts. The only time we ever do is when someone is trying to leave out of the entrance doors (We have a set of entrance/exit doors on opposite sides of the store). 99% of the time when someone is leaving through the entrance doors, it is because they were returning something and left right afterwards. The few times I do catch people walking out the door with merchandise, I ask to see the receipt, and in three years of working there, I can count on one hand the number of times I've done this.

I NEVER check receipts because I assume the customer has stolen something. I do so because I am being watched on camera and I will get in trouble if I don't. I never know...it could be someone trying to shoplift, it could be a secret shopper, or it could just be someone simply leaving through the entrance doors. Seriously, it takes about 5 seconds and it's part of my job. Please don't throw a fit, try to run away, shout obscenities at me, or try to sneak by me. There really is no reason for it.
 


Disney Vacation Planning. Free. Done for You.
Our Authorized Disney Vacation Planners are here to provide personalized, expert advice, answer every question, and uncover the best discounts. Let Dreams Unlimited Travel take care of all the details, so you can sit back, relax, and enjoy a stress-free vacation.
Start Your Disney Vacation
Disney EarMarked Producer






DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter
Add as a preferred source on Google

Back
Top Bottom