SuzanneSLO
DIS Veteran
- Joined
- Sep 10, 1999
- Messages
- 3,556
I think Disney believes that "People love us" and they tend to "underperform" in hotel management. (Those deluxe hotels are NOT true deluxe, just overpriced 3 stars.)
Actually, when Consumer Reports rates the hotel chains, the Walt Disney Resorts rank very well in the "Upscale" category. With an overall reader score of 84, they tie the highest in the "Luxury" category: Renaissance and are just below the the lowest of the two hotels in the "Fanciest" category: Fairmont.
-- Suzanne