What do you think will happen to those who booked with *** and weren't eligible?

I also used a Pin code I received. When I called to make the reservation I was told "That doesnt seem to be the correct #" I then noticed the postcard was in my DH name, I gave them "HIS" name to make the reservation in and it went right through. I asked if he doesnt go what will happen? The Cm said the pin codes are not transferable. Case closed. I had to talk my DH into going. He originally wasnt going to go with us. Took a few days he is going. :banana: I get to use the pin code and since he is going I get to spend more $$. He likes to do the sit down dinners. Changed from a Budget trip to a deluxe trip. from POP to WL. :teeth:

Although I really like the POP. HMM maybe for MNSSHP. budget trip. Well I never went on my trip with just DS and me. :sad2:
 
Not to high jack your thread, but when was this code offered and how can you tell if you qualify for it. This is the first I am hearing about it. We are traveling at the end of April and would love a discount!
Susan
 
susan137 said:
but when was this code offered and how can you tell if you qualify for it.


call the WDW reservations number and ask if you can use it. :flower:
 
I did the same thing, called CRO and was very upfront with them, said that I had a code but that if it was pin based I DID NOT have the pin. The CM looked everything up and said that I din not need a pin and that I was eligible for the rate. I booked 8 days at WL at the end of May for $152/night. My confirmation simply refers to it as a "room only" reservation and no other mention of requirments needed at check in. At this point, I'm going to WDW in May and I fully expect my room to cost me $152/night. If not, they may have a scene on their hands :crazy: !
 

minnie1928 said:
My confirmation simply refers to it as a "room only" reservation and no other mention of requirments needed at check in. At this point, I'm going to WDW in May and I fully expect my room to cost me $152/night.

Congratulations on the good rate! :flower: If they mistakenly give code rates to people that aren't eligible, then that's their loss. (Of course AP rates are different, since you are required to have an AP, which is stated on the confirmation)
 
gepetto said:
call the WDW reservations number and ask if you can use it. :flower:

Wooo Hoooo!! I just called CRO and the CM told me I qualified for the code. No Pin required. My rate dropped from $99/night to $59/night at Pop. I'm doin' the happy dance!! :teeth:

I was very upfront with him as well. Told him I had read about the code and that I didn't know if I qualify or if I needed a pin. He told me I didn't need a pin.

Thanks everyone!
Susan
 
I thought about calling myself to see if they have anything under my name, but decided not to. People are talking about getting $30 or $40 off a night and that is a good deal for those who can use the code. However that would bring the rack rate down to $144.44 and my AP rate for CBR-standard is $115.96, so I will keep what I got.
 
It has been humorous to read these type of threads over the past few months, since the infamous postcard code became widely known. There have been a lot of people being fairly sanctimonious about the ethics of who should be able to use these codes (I booked using this code, and received my confirmation from CRO stating the agreed upon rate -- and it doesn't state I need to bring anything with me when I check in).

It's been funny that there have been zero comments on the ethics of Disney offering the same type of room to select groups at vastly lower rates. (While I defend Disney's right to offer this type of pricing, their pricing practices opens the door to consumers fighting back by sharing info).

I wonder sometimes if there isn't a conflict of interest on the part of some websites that have travel agents as sponsors. It seems the postcard code could not be booked through a travel agent -- you had to call Disney direct. So, this is (another) way Disney is trying to prevent having to pay a commission to a travel agent. Some of these same websites that are sponsored by travel agents, have been fairly vocal on stating it wasn’t right to use the postcard code (and tried to scare people off by stating they'd be paying rack rate -- and equating the situation to the AP discount which is incorrect). ie the Chicken Little strategy.


Many of the Disney websites got their start due to the sharing of code information (i.e. when Disney advertised a code in a regional newspaper targeting a select market). These websites do a good job of sharing code information. I find it curious as to why they did not want people using that code.
 
We used a postcard code for our trip last September - we got the code from a thread on this message board. I called CRO and asked them to apply the code to our reservation. The CM told me that I needed the PIN to book that rate. We called back a few minutes later and spoke to another CM - she let us use the code without the PIN. We had ZERO problems at check-in and there was no mention of the code or the PIN at the front desk.

I would be hesitant to use an AP code because I think they are way more likely to ask to see yourAP at check-in.
 
I learned from personal experience the confirmation does not mean squat. And I was not trying to book under a code not specifically for me.
I was unfortunate to have booked one trip in a gray area -- a day or two between policy changes, or uncertainty, and was given the wrong information. (Even though I did exactly as instructed. I even had tried correcting the CM at the time of booking.)
A few days later, from reading the Dis, I found out what I was told and did was wrong, and my res was cancelled. (And I was never notified.)
All I could get out of any CM, including a supervisor, was "Disney policy".
So regardless of what the confirmation reads, they will follow their CURRENT policy. In my situation it made no difference what the policy was at booking. They changed it, and that was that. No notice. They changed it and we had to follow the new/current rules or don't get the res.
After that I booked direct through Disney only as a last resort. (Our last vacation I used a postcard rate and booked CRO.)

But do I think they check for validity of PINs and APs at check in? Rare is my guess. They probably don't want the grief and trouble either. And most likely in the end the guest will get what they want.
 
I have booked twice using pin codes and the pin information is in the disney computer under your name. If you qualify for the code the pin # is under your name. Both times they found the code under my name and I didn't have to give it to them. I did have to ask them to apply the code to get the discount. If you get a pin# discount you don't have to provide anything at check-in. Unlike a resident or AP discount. So if you call and can get them to give you a discount not based on AAA,AP, Resident, Military, etc.. They won't ask once you check-in. The reason the CM might have been having trouble with his computer was that he was trying to apply a discount that wasn't valid (just an opinion).
I got the $185 rate at AKL savannah as well and $160 at CR both total with tax.
Good luck on getting a rate without having it in the computer properly. :cool1:
 
Luv2Roam said:
I learned from personal experience the confirmation does not mean squat. And I was not trying to book under a code not specifically for me.


Did you have written confirmation from CRO? From your post, it seems all confirmations were oral. I don't think written confirmation will be ignored -- regardless if it is issued in error. In fact, once a deposit is made on the room, at an agreed upon price, contract law implies there is a valid contract at the price. Neither party can cancel unilaterally, unless the contract gives such authority (such as the person making the reservation cancelling within an agreed upon time period).
 
We booked with a pin code last month for our April trip (we got a postcard in the mail) and they had trouble booking it and we had the actual postcard in our hands! First they told us it expired 12/31/04, though we got it in January, then they said "you need a 3 letter code to use that pin". So then we finally got the letter code and called back with that and they said "you need a pin to book that code" so we gave them our pin number and we were all set, got our $166/night AKL-Savannah and $265/night CR-Tower rates. We told the CM about our problems with being told it was expired and then that we needed a code and she said it was probably part of the new system, that it often had errors. So then after she booked our rooms, we asked her about the Poly and she had to type in our pin again and said it came up expired that time too, but then she typed in the letter code and said it was fine. She couldn't really explain it, but said she had heard of it happening to others so she figured it was just a glitch that would be corrected soon. Anyway, our confirmations came in the mail and they have no mention of our rate or needing a pin or postcard or anything. Our CM didn't tell us to bring the postcard with us, though I will just from reading these boards. But if I didn't have it and they tried to change my rate, I would be very upset and angry and would definitely not stand for them changing my rate as no one told me to bring the postcard, it doesn't say it on the postcard, and doesn't say it on the confirmation so how would one know to bring it?
 
I think if you have a written confirmation using a code then you would be fine. Also if you pay it off in advance and have them send you a paid confirmation that is even better.
 
OntFamily said:
It has been humorous to read these type of threads over the past few months, since the infamous postcard code became widely known. There have been a lot of people being fairly sanctimonious about the ethics of who should be able to use these codes (I booked using this code, and received my confirmation from CRO stating the agreed upon rate -- and it doesn't state I need to bring anything with me when I check in).

It's been funny that there have been zero comments on the ethics of Disney offering the same type of room to select groups at vastly lower rates. (While I defend Disney's right to offer this type of pricing, their pricing practices opens the door to consumers fighting back by sharing info).

I wonder sometimes if there isn't a conflict of interest on the part of some websites that have travel agents as sponsors. It seems the postcard code could not be booked through a travel agent -- you had to call Disney direct. So, this is (another) way Disney is trying to prevent having to pay a commission to a travel agent. Some of these same websites that are sponsored by travel agents, have been fairly vocal on stating it wasn’t right to use the postcard code (and tried to scare people off by stating they'd be paying rack rate -- and equating the situation to the AP discount which is incorrect). ie the Chicken Little strategy.


Many of the Disney websites got their start due to the sharing of code information (i.e. when Disney advertised a code in a regional newspaper targeting a select market). These websites do a good job of sharing code information. I find it curious as to why they did not want people using that code.

Well said. I enjoyed your thoughts :) especially the part about the ethics of Disney. They are a business, but why should that matter?
 












Receive up to $1,000 in Onboard Credit and a Gift Basket!
That’s right — when you book your Disney Cruise with Dreams Unlimited Travel, you’ll receive incredible shipboard credits to spend during your vacation!
CLICK HERE


New Posts





DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter DIS Bluesky

Back
Top Bottom