what do you miss by going resale?

[TeriofTerror]

dont sweat it dumbo, you have learned disney's best kept secret - DVC at 40% off buying resale!

TSS (and the other two or three resellers) are totally reputable.

That was awesome!

 

[oct2014]

Although I would not buy through Disney simply for this reason, our guide has helped us out over the years. For example, she provided information about the two-story GV at BWVs (we were traveling with a toddler and someone going in for knee surgery). There are only two of these, so not many people are going to be able to provide information about that layout like she did and she was upfront about the potential problems. Also, when my father-in-law died the week before another trip, she helped us get the points put back without going into a holding account. Perhaps MS could have done that (and perhaps it could not even be done now), but I don't think it hurt that she helped facilitate it. I also appreciated how responsive she was given that she was out of the office and very ill at the time. I guess it is nice that for me DVC has a face and someone over there knows my name! Again, I don't mean that I would buy through her if the cost difference was significant. I just mean that at least some guides add some intangible value.
Caroline

 

[Jason@dvcstore]

John
Remember when you purchase through DVC …..Disney backs this purchase.
We cannot guarantee what you are buying when you buy resale. That is the risk you take.
One other cost you did not factor in was me…. and I am worth a heck of a lot more than $5000.00!
You see how I have fought for your business?
That is how passionate I am about DVC and how important my members are to me.
If you need advice on places to go, happenings at the parks, or if you run into issues I am there just like I am now to make sure that you always have the Disney Experience.
Some things you just can’t put a price on.
Whatever your decision …..I wish You, Nancy and Thomas well.
(name of Guide edited out by moderator

********

This email you received from your guide made me laugh. I used to work for DVC from 1999 to 2001. I am still friends with some guides that have been there since the mid 90's and in my opinion they would never send an email with this content. These guides know that DVC owners will always need to sell for some reason (death, divorce, etc) and there needs to be companies such as The Timeshare Store, Inc.® to assist them with selling.

1) In regards to the first statement that is great news. You should respond and say "So when I go to sell this contract 10 years from now for $160 per point you can guarantee me Disney will buy it back."
2) In regards to his other comments about how much he is worth you should respond with "Can I be assigned to another guide? My family was thinking of adding on 800 points over the next 5 years and we might do some add ons via resale and some directly through Disney, however, you don't seem to want to do business with me any longer."

In my opinion his email was totally inappropriate.

Jason

 

[dumbo_buddy]

This email you received from your guide made me laugh. I used to work for DVC from 1999 to 2001. I am still friends with some guides that have been there since the mid 90's and in my opinion they would never send an email with this content. These guides know that DVC owners will always need to sell for some reason (death, divorce, etc) and there needs to be companies such as The Timeshare Store, Inc.® to assist them with selling.

1) In regards to the first statement that is great news. You should respond and say "So when I go to sell this contract 10 years from now for $160 per point you can guarantee me Disney will buy it back."
2) In regards to his other comments about how much he is worth you should respond with "Can I be assigned to another guide? My family was thinking of adding on 800 points over the next 5 years and we might do some add ons via resale and some directly through Disney, however, you don't seem to want to do business with me any longer."

In my opinion his email was totally inappropriate.

Jason

hey jason, well i sure am glad we are doing business with you!!

i found the email inappropriate too. part of me thinks i should report it but then really, what would happen? nothing. so i just will sit back and hope our deal goes through!! i will ask for another guide if we wind up with him. he was so nice during our meeting and the every subsequent email got snippier and snippier.

 

[Mindy5767]

When we decided to buy DVC in 2007, well, I decided. DH just came along for the ride. We talked to the TSS and considered buying resale, and we also then spoke directly to a DVC guide. What he told you was a bit frightening, so I'm surprised he said it, but it really IS the truth. Disney cannot guarantee what you're buying when you buy outside of Disney. I am a former realtor and this is a simple factual statement. The way it seemed to be said, it implies that there are dishonest resellers out there. This is true. There are. They probably are NOT the TSS, but there are all sorts of sleezy sellers under the sun and obviously Disney cannot guarantee anything but its own sales. With a resale, you get a lower price.... most of the time. It all depends on the seller and their circumstances. You may or may not get current or previous use year points. You cannot get a special incentive such a $10 off per point or a 3 night Disney Cruise etc. I was very impressed with the knowledge of our DVC guide and the guides in general. Resales was a little more confusing. The right of refusal helps Disney preserve the value of your DVC investment. If it were not for this right, distressed sellers could dump tons of shares into the market at reduced prices which devalues your own investment as well as Disney's. I personally believe that this value supporting guarantee makes a DVC investment one of the very best investments available today. Way better an investment than the stock market. I only regret that I did not take way more money out of the market in spring 2007 and invest it in DVC. Now the market is in the dumps and my resources to buy more points are greatly diminished.

As far as I know, at Resale, is the only way to buy into OKW, BWV BCV and WL. The DVC guides can actually do things for you that member services can't. I have a special request that I called DVC member services about (which actually had nothing to do with my membership but the parks itself) and they referred me to my guide to help make this happen.

I did not know until I read this thread that if you buy resale you do have a guide assigned to you. I guess I never thought about that when I decided to go direct.

When I bought, I was comparing resale at BCV and BWV to direct at Saratoga. I do not regret buying directly through Disney even if I ended up spending more money. If I have to spend money, I'd rather Disney have it than the government.

 

[Jason@dvcstore]

When we decided to buy DVC in 2007, well, I decided. DH just came along for the ride. We talked to the TSS and considered buying resale, and we also then spoke directly to a DVC guide. What he told you was a bit frightening, so I'm surprised he said it, but it really IS the truth. Disney cannot guarantee what you're buying when you buy outside of Disney. I am a former realtor and this is a simple factual statement. The way it seemed to be said, it implies that there are dishonest resellers out there. This is true. There are. They probably are NOT the TSS, but there are all sorts of sleezy sellers under the sun and obviously Disney cannot guarantee anything but its own sales. With a resale, you get a lower price.... most of the time. It all depends on the seller and their circumstances.

In my opinion this is not the truth unless other resellers don't have to use ROFR like The Timeshare Store, Inc.® ROFR also involves Disney reading the contracts. I have to make sure the resort is correct, the number of points being sold is correct, the use year is correct, the current number of points in the account are correct and be sure the contract shows who is paying the dues for the current years points. I must admit that sometimes I make mistakes. For example, a seller might be selling contract # 09584.001 and I accidentally put the contract # as 09548.001. When Disney reads this for ROFR they reject and ask that I put together an addendum signed by both buyer and seller. Until they have that addendum they will not move forward with ROFR. This applies if any of the details are incorrect. In my opinion Disney does guarantee that someone who purchases resale is getting exactly what is on the contract. That in my opinion is one of the main reasons for ROFR.

You may or may not get current or previous use year points.

In my opinion this is totally untrue. If you are buying a listing and you are sent a contract you sign that says you are getting points from 2009 and 2010 then you will be getting points from 2009 and 2010. You might, however, be saying that some resale contracts don't have points coming until 2011. If that is the case that is very true but those listings are clearly advertised and the contract would state that you are not getting points until 2011. A contract stating you are getting points from 2009 and 2010 but in reality has no points coming until 2011 would never make it through ROFR. Not that Disney would buy the property back but that Disney would never act on ROFR until the contract was correct.

The right of refusal helps Disney preserve the value of your DVC investment. If it were not for this right, distressed sellers could dump tons of shares into the market at reduced prices which devalues your own investment as well as Disney's. I personally believe that this value supporting guarantee makes a DVC investment one of the very best investments available today. Way better an investment than the stock market. I only regret that I did not take way more money out of the market in spring 2007 and invest it in DVC. Now the market is in the dumps and my resources to buy more points are greatly diminished.

In my opinion ROFR is merely put in place so if Disney can buy something back at a low price (because buyer and seller have come to an agreement at a low price) and sell at their list price for a profit. ROFR helps DVC make money. Of course, some sellers I speak to feel that ROFR should be at a much higher level and buyers feel ROFR should be at a much lower level. Sometimes we unfortunately have to talk to sellers that bought directly from Disney and then when go to sell are selling for far less than what they paid directly from Disney. In my opinion DVC should be simply be viewed as a membership that helps saves you money on accommodations and shouldn't be viewed as an investment.

As far as I know, at Resale, is the only way to buy into OKW, BWV BCV and WL.

Disney typically has inventory for these resorts via ROFR and foreclosures so you can purchase these through DVC as well.

The DVC guides can actually do things for you that member services can't. I have a special request that I called DVC member services about (which actually had nothing to do with my membership but the parks itself) and they referred me to my guide to help make this happen.

I did not know until I read this thread that if you buy resale you do have a guide assigned to you. I guess I never thought about that when I decided to go direct.

Everyone that is an owner of DVC wether they buy from DVC, The Timeshare Store, Inc.® or if they bought their sisters points are assigned a DVC guide. Everyone has the same access to the DVC guides. DVC guides should be eager to help everyone.

Jason

 

[MommyBell08]

Wow..That would totally turn me off to the idea of buying through Disney, even if u were willing to 'give ' him $5000. I hope your contract goes through! Sending some pixie dust your way...I don't blame you on not wanting him as a guide. Good Luck in getting a new one!

 

[KAT4DISNEY]

Wow - I must meet this guide that is worth paying an extra 35-40%!! He must have everyone wanting to be his guide!

Although I would not buy through Disney simply for this reason, our guide has helped us out over the years. For example, she provided information about the two-story GV at BWVs (we were traveling with a toddler and someone going in for knee surgery). There are only two of these, so not many people are going to be able to provide information about that layout like she did and she was upfront about the potential problems. Also, when my father-in-law died the week before another trip, she helped us get the points put back without going into a holding account. Perhaps MS could have done that (and perhaps it could not even be done now), but I don't think it hurt that she helped facilitate it. I also appreciated how responsive she was given that she was out of the office and very ill at the time. I guess it is nice that for me DVC has a face and someone over there knows my name! Again, I don't mean that I would buy through her if the cost difference was significant. I just mean that at least some guides add some intangible value.
Caroline

In this case my gut tells me that this guide may be to busy sniping after lost sales and the buyer would probably never get a call returned about a question on how to pick up their DVC button or such. He doesn't exactly give out the greatest information either.

 

[Jason@dvcstore]

hey jason, well i sure am glad we are doing business with you!!

i found the email inappropriate too. part of me thinks i should report it but then really, what would happen? nothing. so i just will sit back and hope our deal goes through!! i will ask for another guide if we wind up with him. he was so nice during our meeting and the every subsequent email got snippier and snippier.

I am pretty confident your contract is going to make it through ROFR as well. In my opinion really no need to report the email as I think that is from a guide who is in danger of losing their job. Sounds like someone selling DVC from desperation vs confidence. Hopefully, however, I am wrong and the guide was merely having a bad day and decided to take it out on you (which is not a good excuse) and has moved on and is smiling to all his guests.

Hope your Mets can turn it around in 2010.

Jason

 

[XQIXX]

My guide has never left a message or had any contact since my pen came off the dotted line!! Had I known about resale then, I would have done it. My guide is (name of guide edited out by Moderator) but I never heard from him again.

 

[PIERCEDRN]

You guide's lame attempt at humor is definitely showing a greater sense of desperation at DVC sales. I think they have finally stretched the concept of "guide" to its breaking point. That was a timeshare salesman, nothing else. The soft sell must not be working, and the only reason I would suggest someone buy direct at the current incentive is if I was looking for a referral bonus.
We walked out of a easy sell for a BLT contract 1 yr ago because they could not give me a 100 point contract. Sounds like we stood up at the right time b/c the lustre is wearing off. That crazy food/bathroom sink (E-coli???) is a total disaster.
BOB

 

[Mindy5767]

In my opinion this is not the truth unless other resellers don't have to use ROFR like The Timeshare Store, Inc.® ROFR also involves Disney reading the contracts. I have to make sure the resort is correct, the number of points being sold is correct, the use year is correct, the current number of points in the account are correct and be sure the contract shows who is paying the dues for the current years points. I must admit that sometimes I make mistakes. For example, a seller might be selling contract # 09584.001 and I accidentally put the contract # as 09548.001. When Disney reads this for ROFR they reject and ask that I put together an addendum signed by both buyer and seller. Until they have that addendum they will not move forward with ROFR. This applies if any of the details are incorrect. In my opinion Disney does guarantee that someone who purchases resale is getting exactly what is on the contract. That in my opinion is one of the main reasons for ROFR.
Jason

I do see your point here. You are saying that through the ROFR process Disney DOES guarantee what you're buying.

In my opinion this is totally untrue. If you are buying a listing and you are sent a contract you sign that says you are getting points from 2009 and 2010 then you will be getting points from 2009 and 2010. You might, however, be saying that some resale contracts don't have points coming until 2011. If that is the case that is very true but those listings are clearly advertised and the contract would state that you are not getting points until 2011. A contract stating you are getting points from 2009 and 2010 but in reality has no points coming until 2011 would never make it through ROFR. Not that Disney would buy the property back but that Disney would never act on ROFR until the contract was correct.
Jason

What I meant was that in resales, the offer may or may not include current or previous points. Some contracts that I saw listed were stripped, as in their points for the year or year ahead were used up and the points that the buyer could use were not available for a year or more. Sometimes the seller is selling a contract that includes banked as well as current use year points, a bonus indeed.

In my opinion ROFR is merely put in place so if Disney can buy something back at a low price (because buyer and seller have come to an agreement at a low price) and sell at their list price for a profit. ROFR helps DVC make money. Of course, some sellers I speak to feel that ROFR should be at a much higher level and buyers feel ROFR should be at a much lower level. Sometimes we unfortunately have to talk to sellers that bought directly from Disney and then when go to sell are selling for far less than what they paid directly from Disney. In my opinion DVC should be simply be viewed as a membership that helps saves you money on accommodations and shouldn't be viewed as an investment.
Jason

while what you say is also true, I do believe that ROFR does prevent dumping contracts and helps keep up the value of your investment. It is an investment, and a very good one. Look at it this way, if I have 20 Grand and I want to invest it in something. I can put it in the market and maybe in 10 years I'll have 30 Grand, but maybe I'll have 10 Grand. Nothing is guaranteed. If instead, I spend that 20 Grand on points whether resale or fresh, I know that in 10 years I will still have minimally, the resale value of my points, plus I've enjoyed 10 years of wonderful vacations that the government can never take away from (ie.estate tax) and I have 35 more year of wonderful vacations or I can sell for current value. No stock will give you that! I think DVC is the best use of MY money. (do I sound like a burned stock investor).

Disney typically has inventory for these resorts via ROFR and foreclosures so you can purchase these through DVC as well.
Jason

I did not know this... good to know.

Everyone that is an owner of DVC wether they buy from DVC, The Timeshare Store, Inc.® or if they bought their sisters points are assigned a DVC guide. Everyone has the same access to the DVC guides. DVC guides should be eager to help everyone.
Jason

I feel this is really a value... but as DVC guides and realtors are humans, there are guides who are just natural people persons and great at their jobs and some that just don't mesh with our own personalities.. like with Realtors.

 

[dumbo_buddy]

I am pretty confident your contract is going to make it through ROFR as well. In my opinion really no need to report the email as I think that is from a guide who is in danger of losing their job. Sounds like someone selling DVC from desperation vs confidence. Hopefully, however, I am wrong and the guide was merely having a bad day and decided to take it out on you (which is not a good excuse) and has moved on and is smiling to all his guests.

Hope your Mets can turn it around in 2010.

Jason

yeah, i really had no intention of saying anything to anyone about (name of guide edited out by moderator). it's one of those things where you're like, "oh i'd really like to tell that person to..." but you know you never will!

oh i hope disney pulls through for us! i want to start planning our trips

yeah, the mets...i'm hopeful as well. i hope to get to more games this year. last year i had a newborn. then again, last year's games weren't ones i wanted to go to. ha!

 

[okie from muskogee]

Resale is the way to go! Jason at TTS has the knowledge of the market and the ROFR process. My first attempt at BCV was ROFR'ed by Disney but I got a better deal on another BCV which is in the closing process now. So, if you don't get this one, there's always another and maybe better deal out there! My response from Disney that I passed ROFR took 27 days. You'll be in DVC soon, if not this contract, the next. As for the guide, be glad you didn't buy from him! If you get assigned to him, definitely ask for another guide. I think I hear Main Street USA calling us...

 

[lugnut33]

I just want to say that Jaki at ********** has been a darling when it comes to our 2 resale purchases. She's always there to answer questions and guide the whole process along. I'm actually more comfortable with her than my DVC guide.

 

[backyardponder]

you have learned disney's best kept secret - DVC at 40% off buying resale!

I love it!

 

[CarolAnnC]

The above posts have been edited as DIS policy prohibts publishing the names of DVC Guides when reporting negative experiences. This is mainly because they are unable to post here on the DIS to defend themselves.

Thanks everyone for your compliance.

 

[gray52]

I've only bought resale (through TTS)... and there's no opinion out there worth $5000. I will say that although i've only been in DVC for a few years, when a CM asks me what resort i own at, and i tell them OKW, their attitude changes immediately. They assume I've been a member since the early days. There'll only be one person who will be disappointed you bought resale... and that's the guide that didn't get a commission.

 

[carlbarry]

Remember when you purchase through DVC …..Disney backs this purchase.
We cannot guarantee what you are buying when you buy resale. That is the risk you take.

Of course Disney can't guarantee your purchase from another source! Imagine you go to store A, then find the identical item at store B. you go back to store A, and the salesman says, "I can't guarantee that item if you buy it at store B>" Gosh, no kidding!
I bought resale, and I still get offers in the mail from DVC addressing me as an owner, and it has the name of my guide from my pre-purchase inquiries.

 

[Dean]

hi all! our bid was accepted for 200 shares at SSR and the contracted has been submitted to disney already (fingers crossed on the ROFR thing!)

we told our guide that we're going the resale route and needless to say he was not happy. he sent us the following email:

John
Remember when you purchase through DVC …..Disney backs this purchase.
We cannot guarantee what you are buying when you buy resale. That is the risk you take.
One other cost you did not factor in was me…. and I am worth a heck of a lot more than $5000.00!
You see how I have fought for your business?
That is how passionate I am about DVC and how important my members are to me.
If you need advice on places to go, happenings at the parks, or if you run into issues I am there just like I am now to make sure that you always have the Disney Experience.
Some things you just can’t put a price on.
Whatever your decision …..I wish You, Nancy and Thomas well.
(name of Guide edited out by Moderator)

********
i mean, is a guide really worth more than $5000??? can't i get the same info by calling member services? i thought that someone who buys resale gets the same exact privileges as someone who buys through disney??

also, won't i get great advice on places to go, etc by doing my own research and DISing?? i've already gotten great info by being on here (like saving money through resale!).

we are going through TSS and i feel very comfortable that we will get what we pay for. they have been in business since 1994 and are sponsors of quite a few disney boards!

is there something i'm really not going to get by buying resale?

also, when we finalize the purchase, will i be able to receive an ID and registration number for dvcmember.com? i'm sure i can just ask, right?

thanks everyone!! we are so excited for our SSR ownership!

Technically true to a degree. There is always a chance someone will take the money and run or that you won't get exactly what you think you're getting when buying resale, that is a true and real risk no matter what anyone says. If you buy from someone reputable you can minimize this risk though. There's always the chance that the points won't be as you think they are but there too you can minimize your risk. Many companies give retail buyers perks that resale buyers may not get, DVC has not taken that route so far, if they do this entire conversation will change. They may at some point but I don't know of an instance where a company made such restrictions retroactive. In reality the only differences are price, points availability, UY and number of points options, financing options, closing costs and the ability to make a reservation right away. All small potatoes and for most of those areas, controllable on the resale side as well. It makes no sense to buy older properties retail, it MAY make sense to buy newer properties retail depending. The only exception I can think of is smaller packages where the retail price tends to be higher, availability is low (esp matching Use Years) and there is no closing costs through DVC.