What do I need to bring to Guest Services

Susan C

Susan C
Joined
Jun 4, 2007
Messages
342
Hello All,

My 10 DS broke two bones in his foot yesterday, and our trip is 20 days away. What do I need to get from the doctor as far as documentation to bring to Geust Services.. He will probably be in a boot by then..I hope

Thanks for helping
 
By law (ADA), you do not need any medical documentation to get accomodation and in fact, they won't look at any even if you brought it. All you need to tell them is that your son is disabled (however temporary that may be) and "He can't do X" or "He needs to do Y". They will help you figure out what needs to be done to accomodate him. If it's just a matter of being in a wheelchair and needing access, you don't need a GAC -- those are for needs that are not self-evident.
 
You bring yourselves to Guest Relations. That's it. No documentation required.

What exactly are you planning to do at GR? His problem will be mobility related. Disney's response to mobility issues is to get a mobility aid device such as a wheelchair.

We just did WDW with a 10 year old in a boot. A wheelchair was a lifesaver. No way could she have hobbled around the park in that boot. Of course in her case the doctor told her to keep weight off the food since it was a growth plate fracture in her ankle. If he can bear his full weight then he may even be ok walking as long as that boot isn't too heavy.

We ended up renting a 16" wheelchair. The standard sized ones are 18". No way would she have been comfortable sitting in an 18" chair all day every day. Her legs are too short and it's too wide. The 16" was a great size for her. She's around 85lb and around 4'9". The chair we rented also had leg supports that allowed us to raise her leg. This was great for helping to prevent swelling.

Don't forget to find out what to do about supporting his foot if he wants to go swimming. Boots can not get wet. We brought a kitchen garbage bag to the parks to slip over her boot when it was raining or if we were going on a ride where there was a likelihood of getting wet. For the pool, we let her swim without the boot but made sure to not put weight on her leg. The doctor thought that would be ok since she was already 4 weeks post break and the xray the day before we left looked pretty good but you'll want to find out what your son's doctor wants him to do.
 
You do not need to bring anything to Guest Relations.

I am not sure what you are looking for at Guest Relations. It sounds like he is going to need to use a wheelchair in the parks, which you can either rent there or offsite. For a child, I suggest renting one off-site, since you can get one sized appropriately for him. You can also get one off-site that will let him elevate his leg, which may help with swelling and pain.

You do not need to go to Guest Relations for him to use a wheelchair. There is no pass you need.

As others have posted, Disney's response to mobility issues is to rent a wheelchair, so that would be the route I go.
 

Thanks for the replies... I was just kinda hitting the panic button. Worse case senario, we went a wheelchair.

Susan
 
No problem... there are wheelchair rental companies in the FAQs thread at the top of the page. I strongly suggest looking for an off-site one, as the park rentals can be very uncomfortable for a child.

Just so you know, almost all lines are mainstreamed, so you really do not have to do anything special when travelling with a wheelchair. For buses, you can even fold up the chair and have your son walk on, so no need to load in a special way. traveling with a wheelchair really is pretty easy!
 





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