What am I doing wrong? Please Help!

michigal23

Earning My Ears
Joined
Mar 2, 2012
Messages
49
Ok, I am trying to set up our fast passes for our vacation in 2 weeks. I know, I know I'm late to the party and all the good selections are gone, but I have accepted that and am moving on ... ;)

So, our party is this:
Myself, DH, DS, and DD all under one reservation.
My dad, my mom, my sister all under another reservation.

I have linked my dad, mom, and sister under my Family/Friends list on MDE. They all have their tickets linked under my dad's account (I signed into his and checked).

However, when I go to set up fast passes, I can only set them up for myself, DH, DD, DS, and my dad. It won't let me select my mom or sister. Does anybody know why this is happening? I have tried to call the customer service number a few times, but it's not being answered.

I have set up the ones I can for the people it is allowing me to... will there be any possibility of me adding my mom and sister onto those same reservations once this gets figured out?

Thank you for any help.
 
When you pull up your Mom and Sister in your Friends and Family link, go to each one and make sure that the "this person travels with me" or something to that affect is checked. See if that brings them up for you.
 
When you pull up your Mom and Sister in your Friends and Family link, go to each one and make sure that the "this person travels with me" or something to that affect is checked. See if that brings them up for you.


That was a good idea, as I don't remember making sure that box was checked, but it already was :\ Thanks for trying, though.
 
I have linked my dad, mom, and sister under my Family/Friends list on MDE. They all have their tickets linked under my dad's account (I signed into his and checked).
If you go to your Family & Friends list on the MDE website, what does it say under your Dad, Mom & Sister?
Does it say you mange their accounts? If this is true, you aren't connected to your dad's account.
Or does it say your dad has an account and your dad manages the accounts for your Mom & Sister?
 

If you go to your Family & Friends list on the MDE website, what does it say under your Dad, Mom & Sister?
Does it say you mange their accounts? If this is true, you aren't connected to your dad's account.
Or does it say your dad has an account and your dad manages the accounts for your Mom & Sister?

It does say that I manage their accounts ...

However, I just signed into my dad's account and got our fast passes copied onto their tickets. Phew! I don't know why I didn't think of doing that earlier, haha. Thanks for helping :)
 










Receive up to $1,000 in Onboard Credit and a Gift Basket!
That’s right — when you book your Disney Cruise with Dreams Unlimited Travel, you’ll receive incredible shipboard credits to spend during your vacation!
CLICK HERE














DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter

Back
Top