Weird letter

Not if our leaders tell them they have no choice but to address this facet of care.
And, just like with educators, the next question that HAS to follow is "where does the money come from?"

Yes, we need more healthcare works (and more educators), but no one wants to pay more for that. They all think "so and so should take a paycut, but not me."

I'd say more, but would probably verge on getting points, so I'll stop there.
 
And, just like with educators, the next question that HAS to follow is "where does the money come from?"

Yes, we need more healthcare works (and more educators), but no one wants to pay more for that. They all think "so and so should take a paycut, but not me."

I'd say more, but would probably verge on getting points, so I'll stop there.
Well no, it seems the war on drugs failed as a strategy, especially since the biggest offending substance is now legal, so time to withdraw that funding push and shift gears.

Nothing about the punitive way mental health, substance abuse and cognitive impairment has been managed in my entire lifetime has worked, at some point we need to just call it a colossal failure and pivot in another direction.
 

I live in the Boston area and got a code of conduct letter and I ABSOLUTELY applaud any institution that will not put up with what was listed which boiled down to:

  1. Offensive comments about others’ race, accent, religion, gender, sexual orientation, or other personal traits
  2. Refusal to see a clinician or other staff member based on these personal traits
  3. Physical or verbal threats and assaults
  4. Sexual or vulgar words or actions
  5. Disrupting another patient’s care or experience
I'll note that it also says if you are seen/heard doing any of these you will be asked to explain yourself. The letter says it more politely than that, and that in certain instances you will be asked to leave and get your medical care elsewhere.

It's all very reasonable and makes me sad to think what doctors and nurses and support staff had to go through in order for them to feel the need to put in writing what should be common sense.
 
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To be clear, I in no way implied the Dr's or Nurses or any regular staff should be put in harms way, however, nor do I accept that this is the only solution short of denial of care. This in no way seems binary to me, the behave or get out thing is not reasonable when these institutions collect a great deal of public and tax based funds if they accept Medicare etc.

In my first post ( at the very bottom) I offered what is, to me, the simple solution of facilities hiring many more staff whose sole purpose is mental health care and evaluation and management if restraint of some kind is necessary. This may or may not be a solution but it would seem these facilities are both the best well placed and have the highest contact rate with the at risk populations, not to mention they have the countries ear more often than not.

As a society we really do need to decide what we are doing, it seems a pivot to something else is necessary. When a person is acting out, as we've even seen here on the boards, literally THE VERY FIRST THING people say is, "Please go get help and talk to your Dr." and this is also true in real life. So if that institution is not going to pick it up the line, who then? We are seeing a massive uptick in violence and stories like what happened with Adam Lanza's mom being unable to get help, which are heartbreaking to me. None of this is going to do anything but grow unless we all take the bull by the horns. There has got to be something to be done.

Not putting this on Dr's or Nurses, they are physical caregivers, this is a non physical manifestation of maybe physical things and it requires a whole different set of skills on deck.
It would be nice, but there aren’t any simple solutions. There never are, in a hospital. Everything is extremely regulated and policied to the nth degree, and those have to be followed if people want to keep their jobs, licenses and accreditations, etc.

What they are talking about is the general patient population becoming more abusive. It’s not just from psychiatric patients. And psychiatric patients don’t exist in a bubble. In a hospital, there may be psychiatric units perse, but they are also mixed among the regular population because they have medical issues, too - sometimes in double rooms or wards; certainly in waiting rooms and common areas, etc. If it’s strictly psychiatric issues, they might be discharged to a psychiatric facility after initial evaluation. But someone who’s got acute medical issues who happens to be mentally ill may have a much longer admission on a unit appropriate to their medical situation.

As I said, it’s very hard to find staff right now to deal with these types of things at relatively low pay when they can do a much easier job for the same amount and not risk their lives where someone tries to strangle or whack them (not to mention dealing with lots of yucky stuff, lol).

Having a patient in restraints isn’t ideal, and it takes a huge amount of oversight. Patients have to be viewed every 15 mins and that has to be documented, as well, with a goal to get them out of restraints asap. (If not documented correctly the hospital could be cited during an audit.) They may also require medication administration for their agitation. Someone can’t really stay in restraints constantly. (I mean, they can if necessary, but there’s a lot to it.)

I think there is a long way between “staff shouldn’t be put in harm’s way” and “this is the only solution short of denial of care”. I highly doubt there will be much denial of care. Certainly not routine, IMO. They said they would investigate issues to see what the circumstances were, and why it happened, and take it from there. People will likely have a chance to apologize and change their behavior if they are able. In certain organic circumstances where they don’t have control, that will be looked at (and IMO, understood). There will be a few outliers who are just being jerky - that’s who I think this will impact the most.
 
I had to place my Mother into a Memory Unit to live last year. I remember the paperwork having something similar, so I asked them what qualified for being kicked out. They explained to me that it is expected with dementia patients for them to act out due to why they are in there. It would have to take a lot to make them move out over there, and the staff are aware of the risks working with the patients. I have been called a few times when my Mom has pushed a staff member, but it is usually followed by tears and apologies. They inform me, but there is never a risk that she will be evicted.

I think that the codes of conduct take this same kind of consideration. Medical staff are well aware that medical issues cause major shifts in personality and can cause some to become aggressive. They work with this all the time. However, they also have to deal with people acting out because they feel that they can, and it is not caused by a medical condition. I have heard many stories of family members behaving this way and getting banned from a hospital / doctors office. These facilities have to protect themselves and their staff. It is hard work, and often bad news they have to share, so to add being abused by patients and family who are unhappy with them for things out of their control is not acceptable.

I would also think that many of the laws (like the ADA and HIPPA laws) cover much of this. There is all kinds of regulation out there to protect patients rights, and I do not think health care facilities can choose not to work with patients whose control is not in their power due to health issues.
 
Nursing (because, yes, this is by and large who it affects) is also still largely made up of women, and some people do take advantage of that. We can sometimes see a difference when a nurse who is male takes over - the patient often then toes the line. Same with younger nurses - they may have a harder time than a more seasoned nurse who won’t put up with it as much. Or when the doctor comes in, they’re sweet as pie. So when you see patients curb their behavior based on who is in the room, that can be a sign that they are able to control their behavior more.

But this is also about disparaging all care givers, based on things like their sexuality, accent, color of their skin, etc.
 
So nurses and caregivers should just have to "take it?" I can see it now:

*Some patient hauls off and slaps their Nurse*
Nurse: "Please do not hit me, I'm trying to help you."
Patient: "I have dementia and my back hurts, you forgot my jello and that triggers me!"
Nurse: "I'm sorry but that doesn't mean you can strike me."
Patient: "You're oppressing my freedom of self-expression, I'm filing a formal grievance against you!"

Just because there may be a 'reason' for it, doesn't make it ok.
Is it ok? no. But do those people with mental health issues or dementia deserve to not be treated?
What about nurses and drs and staff in a mental facility? If you choose to work there, then yeah, you do have to "take it", esp if the clients are court ordered to be there. It happens every day to folks who work in those types of places, and they don't get paid nearly as much as they should to take that abuse. But what is the option for those people other than to not work there? And if they chose not to work there, who takes care of those people?
 
Not if our leaders tell them they have no choice but to address this facet of care.
It doesn't matter how many people the government tells them they have to hire if there are no applicants willing to be hired because the conditions are so awful.

After reading the details of the policy, it looks to me like there is a lot of space to make exceptions for people whose behavior is altered by things like UTIs, dementia, and untreated mental health issues.
 
I have no issue with a patient policy like this.

I'm making assumptions here since I don't know the exact specifics of what's in that particular hospital's policy, but what it essentially means is that if a patient gets unruly, abusive, physically harms hospital staff, then the hospital can and will transfer the patient to a different facility once the immediate medical emergency has been dealt with.
where are they going to transport them to?
 
It's more of a warning shot over the seemingly growing number of habitual "Karens" out there, not those that have serious illnesses. But, once again we overreact to words that we don't understand or cannot figure out that there are nasty entitled people out there that take up the time of people that are needed to assist those with real problems not just first world ones.
 
My two best friends of over 47 years are both nurses - one in our extremely busy ICU, the other a Nursing Director (Matron in old fashioned parlance) of a Dementia Nursing home. The amount of abuse they have received from both patients and their families is beyond horrific at times. So no I would not have an issue with this letter. No one in the medical profession would refuse treatment in any urgent case however if you are abusive towards a medical staff member and have a non life threatening / elective surgery or treatment, why shouldn’t they be allowed to choose to stop treatment.

As well as these two amazing women, I also have friends who are doctors, psychologist plus registered nurses - they all understand that during illness behaviours can change and therefore adjust their feelings towards the patient.
 
Is it ok? no. But do those people with mental health issues or dementia deserve to not be treated?
What about nurses and drs and staff in a mental facility? If you choose to work there, then yeah, you do have to "take it", esp if the clients are court ordered to be there. It happens every day to folks who work in those types of places, and they don't get paid nearly as much as they should to take that abuse. But what is the option for those people other than to not work there? And if they chose not to work there, who takes care of those people?
I really don’t think this will be an issue of people with dementia not being treated.

Mental health issues can be broad, but I imagine psychiatrists will help sort things out. They’re the ones who make determinations on what is what when it comes to mental health diagnoses.
 
I wouldn't read too much into that letter. To me, it sounds like a "safety net." They aren't planning on judging patients and whether they stay or go -this is a legal out in case a situation arises where they absolutely need to remove a person because of conduct. I think it's a good idea.
 
where are they going to transport them to?

It depends on the situation.

Here's 1 example:
Patient gets transported to nearest hospital via ambulance for some sort of medical emergency. While in the ER, patient is combative, physically assaults hospital staff, shouts obscenities at hospital staff, etc. Patient clearly needs some psychiatric care, but there's the immediate medical (non-psych) issue to address first. Hospital gets that under control, but patient refuses to calm down and stop attacking the staff. Hospital is also not in network for patient's medical plan (whether it's an employer plan, commercial plan, or Medicare/Medicaid plan). Laws to not allow patient dumping, so hospital IS required to take patient that comes in via ambulance AND treat the immediate emergency. But now that patient is stabilized and needs further monitoring for a night or 2 AND refuses to chill out, hospital IS allowed to transfer patient to another hospital.
 
APPLAUD!!!!!!!

This has been a long time coming! I think the OP is not seeing the forest for the trees. This is not about dementia, mental health illness or the patient who is confused related to illness or treatment. This is 100% for the people who are completely in control of their faculties. I'm guessing you may not be aware of the many instances of crimes against health care workers. It's becoming routine. Only the most extreme get any airtime on the news (which is true of all crime). There was recently a nurse and social worker murdered on a labor and delivery unit in Texas. Also, a gun "went off" in a pediatric unit, the bullet went through the wall into the next room. The only reason someone in the next room wasn't hit was because the patient and their parent were in the bathroom at the time.

But the more common issues this is targeting are the people who go off on the staff for what ever reason. It could be wait time, or demanding some particular service that is not indicated. Or they begin yelling at staff because they want a dang sandwich, or a pillow, or the shades pulled, or...whatever.

Some people have gone off the deep end with their behavior. And it's reached the point of workplace violence faced by healthcare workers. Nearly every day. It is traumatic. OP may chose to not believe this, but I would wager that OP is not a healthcare worker.
 


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