We leave Monday!!! My mom is recovering from shingles!

[enamaitteam]

My mom is traveling with us and we leave on Monday for nine days at Disney World!!! I have never rented a scooter. How does it work? Do I have to pick up the scooter from the company? Do I have to return the scooter to the company?
Please help a stressed out traveler!!!

 

[Bete]

There are plenty of offsite scooter vendors. Disney has 5 preferred vendors for onsite guests. Preferred here means they have paid a fee to be with Disney. Anyway, those 5 vendors have Disney bellhop privileges. This means you don't have to be present to pick up the scooter from the vendor.

Other offsite vendors you will have to make an appointment to meet up and then get your scooter at the resort.

To pick your model scooter you need to consider your weight. I would recommend a heavier built scooter for anyone over 200 pounds like the Pride Victory 10 model.

 

[enamaitteam]

Thank you so much!!!!

 

[gap2368]

here is a list taken form this form on the Disability you may want to read thought it, ( the mobility part of it) https://www.disboards.com/threads/d...disabled-1st-trip-next-trip-wish-trip.595713/

@Bete it is featured not prefered as the featured just paid to be able to leave there ECV with bell service, they are not better then the other ones ( prefers makes it sound like they are better)

Enamaitteam there maybe resign why you may want to meter the ECV companey like to get them to show you how the ECV works and to go over it with you, but having then leave it at bell service can be very convent too. ( this is something you will need to decide)

This is a list of the Featured Vendors in alphabetical order:

• Apple Scooter
  321-726-6837
  http://www.applescooter.com/
  Apple rents scooters, manual wheelchairs, single and double strollers.
  They do rent smaller, 16 inch wide wheelchairs, suitable for smaller people (and children) between 80 and 135 pounds.
  Apple has many good reviews from DIS posters and is a long time favorite. There have been some recent (2015 and early 2016) negative reviews.
• Best Price Mobility
  321-402-5955
  Toll Free: 866-866-3434
  http://www.bpmobility.com
  Best Price rents scooters, manual wheelchairs, power wheelchairs ++, single and double strollers. Little feedback from DIS posters
• Buena Vista
  (407)938-0349 or toll free (866)484-4797
  www.buenavistascooters.com
  Buena Vista rents scooters, manual wheelchairs, power wheelchairs ++, transport chairs, single and double strollers, lift chairs, knee walkers and some respiratory equipment.
  They also service and repair personal equipment.
  Buena Vista has many good reviews from DIS posters and is a long time favorite.
• CARE Medical was a Featured Vendor, but is closing (changed 5/2/17)
  
• Scooterbug
  1-800-726-8284
  Scooterbugmobility.com
  little feedback from DIS posters.
  They rent ECVs, standing ECVs, manual wheelchairs, single and double strollers (weight limit to 60 pounds).
  From what I can tell, this company provides strollers, wheelchairs and ECVs for the WDW parks; and probably pool chairs. They also rent the large grey ECVs that can be rented in the parks, plus a form of Standing ECV that guests can drive from a standing position. Here is a link to a thread about them, with pictures.

Vendors not on the Featured Provider List:
The specific companies are listed because DIS posters have used and recommended them over the years. The companies with little feedback are listed along with that information.
We will NOT list a company on the FAQs thread without a significant number of recommendations from established posters. Also, some companies encourage/promote allowing children to ride as passengers on scooters. We will not knowingly post a link to any company that encourages behavior that is unsafe and companies that manufacture ECVs specifically warn against in their instruction manuals.

• Randy's Mobility
• According to information from Randy, they have a London, England phone # that connects directly to their US. Office.
  US. & CAN. (321-281-6603)
  UK. (02030062368)
  http://randysmobility.com/randysmobility/rentals/
• Randy's has been a long time favorite of DIS posters.
• Randys rents ECVs, manual wheelchairs and Joovey strollers, including Joovey Caboose where one child can stand behind. Randy's will sometimes rent ECVs to older teens on a case by case basis.
• Walker Mobility:
  1-888-726-6837
  www.walkermobility.com
  Walkers rents ECVs, manual wheelchairs, Power wheelchairs ++, single and double strollers.
  They do rent smaller, 16 inch wide wheelchairs, suitable for smaller people (and children) between 80 and 100 pounds.
  Walker is a longtime favorite of DIS Board posters and Walker Mobility is also a wdwinfo.com sponsor
• Scootarama
  877-736-8328k
  http://www.scootarama.com/
  Scootarama rents scooters and power wheelchairs (which they, confusingly, call another type of scooter).
  Not as much feedback as Randy's, Care and Walker, but people who did post about them reported they had no problems.
• Scooter Vacations
  866-778-4748
  UK 02079 932302
  http://www.scootorlando.com/index.html
  Scooter Vacations rents scooter of various types (which they confusingly call 'electric wheelchairs')
  Not as much feedback as Randys, Care and Walker, but people who did post about them reported no problems. Their website lists them as "Disney Premier Providers" and "Universal Premier Providers". Neither Disney nor Universal has any listing for "Premier Provider".
• Scootaround
  1-888-441-7575
• https://locations.scootaround.com/orlando
  
• Not as much feedback as Randy's, Care and Walker. Scootaround rents ECV, wheelchairs and walkers/rollators. They also rent power wheelchairs.
• They are a nationwide company.

Orlando Medical Rentals
http://www.orlandomedicalrentals.com/medical-equipment-rentals-orlando.asp
If you need specialized equipment, like reclining wheelchairs or tilt in space wheelchairs, I would look here first.
There is little feedback from DIS posters.

 

[Mrsjvb]

ugh i feel her pain. i am recovering from them too.

 

[kaytieeldr]

Disney has 5 preferred vendors

Featured. Not preferred. The latter implies a status not deserved.

 

[Bete]

Deleted

 

[The Hunchback]

There are several good threads right now on scooter tips from veterans to a first time renter.

A couple I really like are..

Hang a colorful scarf on the basket to help identify your scooter if it is "moved" by a cast member cleaning up.

Consider inexpensive blinking lights (dollar stores) to help others see you at night.

Don't leave anything you would hate to loose on the scooter if you leave it parked.

Stay out of the trolley tracks on Main Street. They grab front wheels.

Relax and plan to have a great time.