WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[soniam]

Just got this email DVC member services.

We continue to keep the health and well-being of our cast, Guests and communities top of mind, so as we take this measured approach to reopen our Theme Parks, we will manage attendance through our new Disney Park Pass system. This new Theme Park reservation system on DisneyWorld.com will require all Guests to make advance reservations for Theme Park entry. And in order to make your reservations, you will need a My Disney Experience account and valid Theme Park ticket linked to it. If you haven’t already, be sure to link your Resort reservation to your My Disney Experience account as well.
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BE AMONG THE FIRST
Since you’re an existing ticket holder with a Disney Resort or other select hotel reservation, we’re giving you access to the Disney Park Pass system beginning June 22. Simply log into your My Disney Experience account and check for the date and Theme Park you wish to visit. To enter a Theme Park, both a reservation and valid ticket or annual pass for admission to the same Park on the same date are required. You must make a separate reservation for each date you plan to visit, even with a multi-day ticket. Please note that reservations are limited in capacity, subject to availability and are not guaranteed until confirmed. Click here for more information.
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Please remember to check the Disney Park Pass system (once available) from time to time as Theme Park reservation availability can change.
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A PHASED REOPENING
As a reminder, Magic Kingdom® Park and Disney’s Animal Kingdom® Theme Park are scheduled to reopen on July 11, followed by EPCOT® and Disney’s Hollywood Studios® on July 15.
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TICKET OPTIONS
Upon reopening, select ticket options such as Park Hopper® Option will not be available. Click here for details.
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We know your next visit will be different. But together, we can find new ways to enjoy magical moments and create memories to last a lifetime. Before you arrive, please check out some things to Know Before You Go online or call your Travel Professional to learn more.

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Hope to see you real soon!

My trip is 7/12.

 

[yulilin3]

Here;s the Disney link
https://disneyworld.disney.go.com/experience-updates/annual-passes/

 

[Rash]

yes I called and asked

No offense, but did you speak with someone other than a CM? As we all know, you can get a different answer everytime ou call.

 

[P'colaBeachBum]

That would make the most sense

So, My DH and his ticket are on my MDE account and listed as family...he does not have the MDE on his phone. If have to put his ticket, Room reservation etc on it... I will lose what is left of my mind. So will he.

 

[yulilin3]

I know it means very little change but DIsney updated their ap page to state it's 3 days of reservations at a time not 2 https://disneyworld.disney.go.com/experience-updates/annual-passes/

 

[yulilin3]

No offense, but did you speak with someone other than a CM? As we all know, you can get a different answer everytime ou call.

lol understandable I was talking to a manager, had a problem to fix with my ticket.

 

[rteetz]

AP previews Jul 9-10 for AK and MK unconfirmed for Epcot and DHS for Jul 13-14.

 

[monroe18]

I know it means very little change but DIsney updated their ap page to state it's 3 days of reservations at a time not 2 https://disneyworld.disney.go.com/experience-updates/annual-passes/

There is also now additional information stating that they are giving all APs an additional month on their passes. And AP previews 7/9-7/10

 

[Rash]

You never know with phone CMs, but this page that's linked in the email I got seems to back up what you were told.

https://disneyworld.disney.go.com/experience-updates/park-reservations
It lists the steps to reserve, and under "Step 3" it just says "Select a Date and Park" nothing about picking a time.

Says pick a time when I check:

 

[ckelly14]

Do we know if Swolphin are included in "Resort reservations?" Because if they're not it's looking good for my Labor Day weekend trip considering I don't have a room yet and APs can apparently only have 2 days of park reservations.

I am trying to find this out as well.

 

[yulilin3]

AP updates
Reopening Policy Options

As the Walt Disney World theme parks prepare to reopen, we see a lot of Passholder enthusiasm to get back to the magic. We are eager to see our cherished Passholders too. We also recognize that Park reservations will change the way that many of our Passholders prefer to enjoy their pass. With that in mind, we are offering these alternative options to manage your pass.
If you are an Annual Passholder that has paid in full, your options include:

• You will receive a one month extension to your pass (unless you choose one of the alternative options below). This additional month will automatically be processed and visible in your My Disney Experience account in October 2020.
• Alternatively, and in lieu of the one month extension, Passholders who have paid in full may choose to cancel their annual pass and receive a partial refund.

If you are an Annual Passholder on the monthly payment plan, your options include:

• You will receive an additional one month extension to your pass (unless you choose the alternative option below). This additional month will automatically be processed and visible in your My Disney Experience account in October 2020. Please note that monthly payments are scheduled to resume with park opening on July 11, 2020.
• Alternatively, and in lieu of the additional month extension, Passholders on the monthly payment plan may choose to cancel their annual pass and waive their monthly payments due after August 11, 2020. Any payments made between July 11, 2020 and August 11, 2020 will be retroactively refunded for those that select this option and all future payments would be stopped.

We will send information in early July with details on how to take action on these options.

 

[Pens Fan]

Same boat with my son's reservation. Originally booked for May - six total friends celebrating college graduation. All had tickets. Moved to June - lost two of the guys due to other commitments. Moved to Aug - lost three more and added three new guys but they wanted to wait to buy tickets until they knew WDW would actually be open (seemed the smart thing to do as the Mouse was practicing radio silence at that point).

So now only my son has tickets, not the other three. While I fully expect Disney will at some point sell them tickets - they are never shy about taking our money - I have very slim hopes that they will be able to book park reservations for more than a few days at that point which probably won't be worth it for them to pay to fly down or buy tickets. They aren't in a position to buy (or even want) AP's, so basically they are screwed.

 

[kylenne]

If you are an Annual Passholder that has paid in full, your options include:

• You will receive a one month extension to your pass (unless you choose one of the alternative options below). This additional month will automatically be processed and visible in your My Disney Experience account in October 2020.

I'm confused, does this mean a one month extension in addition to the closure extension? So my pass that was extended to 12/2/20 will be extended again to 1/2/21 in October?

 

[osufeth24]

AP updates
Reopening Policy Options

As the Walt Disney World theme parks prepare to reopen, we see a lot of Passholder enthusiasm to get back to the magic. We are eager to see our cherished Passholders too. We also recognize that Park reservations will change the way that many of our Passholders prefer to enjoy their pass. With that in mind, we are offering these alternative options to manage your pass.
If you are an Annual Passholder that has paid in full, your options include:

• You will receive a one month extension to your pass (unless you choose one of the alternative options below). This additional month will automatically be processed and visible in your My Disney Experience account in October 2020.
• Alternatively, and in lieu of the one month extension, Passholders who have paid in full may choose to cancel their annual pass and receive a partial refund.

If you are an Annual Passholder on the monthly payment plan, your options include:

• You will receive an additional one month extension to your pass (unless you choose the alternative option below). This additional month will automatically be processed and visible in your My Disney Experience account in October 2020. Please note that monthly payments are scheduled to resume with park opening on July 11, 2020.
• Alternatively, and in lieu of the additional month extension, Passholders on the monthly payment plan may choose to cancel their annual pass and waive their monthly payments due after August 11, 2020. Any payments made between July 11, 2020 and August 11, 2020 will be retroactively refunded for those that select this option and all future payments would be stopped.

We will send information in early July with details on how to take action on these options.

wait, so I was on monthly payment. It expired late April 26. So basically I won't be able to sign up for preview or any parks next week because they are not going to show up beginning in July? (im on hold on phone)

 

[BrianMcG]

Apologies in advance if this question has already been answered. Does anyone know if I can modify PH passes that I linked from a 3rd-party vendor (UT) for a room-only reservation through Guest Relations or am I out of luck? To make things more complicated/worse, our reservation is a DVC rental. TIA for any info!

 

[SMRT-1]

Says pick a time when I check:

You're right; I didn't click the "Read More" link which is where it mentions picking a time.



Sorry to everyone for not paying attention and potentially adding to the confusion.

 

[IluvMGM]

Just an fyi because I wanted to be sure I would be okay Monday, I did a chat and asked if I would be okay making park reservations Monday and then calling at a later (less busy) time to get my hoppers downgraded to regular tickets and the answer was yes. I don't want to mess up the park reservations down the line. LOL

 

[wishinon3stars]

Do we know if Swolphin are included in "Resort reservations?" Because if they're not it's looking good for my Labor Day weekend trip considering I don't have a room yet and APs can apparently only have 2 days of park reservations.

I have reservations at the Swan which were made prior to the shutdown. They're linked to my mde. Today I received an email from Disney referencing my swan reservation explaining the new park reservation system. So since I received that email I guess one could assume they are including the Swan and Dolphin.

 

[kylenne]

I have reservations at the Swan which were made prior to the shutdown. They're linked to my mde. Today I received an email from Disney referencing my swan reservation explaining the new park reservation system. So since I received that email I guess one could assume they are including the Swan and Dolphin.

Thank you. I'll probably make a backup reservation at the Swan in case Disney doesn't open 2020 bookings back up in time.

 

[ckelly14]

Just made a reservation at the Dolphin for spring break next year (April 2020), so we shall see.

Since my tickets are extended until Sept 29, 2021, I wonder if the 50th Anniversary celebrations will start right after that?