I submitted my requests a couple of weeks ago for our upcoming NYE trip. We have a party of 16, staying in a GV and three studios at SSR.
They were successful getting some of our requests fairly close to the times we were looking for. I knew given our party size that we would need to be flexible.
We requested Hoop De Doo for our arrival evening
Skipper Canteen lunch, we got 4 tables for 2pm
Via Napoli lunch. They had us at 5 tables with times from 2pm to 230pm. We were able to rebook our own at 3 tables within a five minute difference.
Chef Art Smiths dinner between 6-8pm. We have four tables within a thirty minute time difference.
They were unable to book Hoop De Doo for us, but will continue to monitor.
On our own we were able to grab this, but not on the original day we wanted, nor the time or tier we had wanted. But it was important for most in the group, so we decided to take what we could.
The member services team member I spoke with was friendly as expected.
I did appreciate the service, primarily because I hate having to get up early to try and book things, but I don't think if it became a paid service I would pay for it.
Years ago, there was a thing called Magical Gatherings I think, which had events for large groups, and we did take advantage of those offerings.
