WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[Katrina Y]

I was reading that last night and was wondering the same thing - I thought that page originally said 3 but it said 2 last night. So it was originally 3?

It was 3 originally.

 

[brockash]

We

I have not received any email yet. Just curious how many have received versus have not. Are people receiving the email Ones who booked a package, versus separate ticket and room only (mine are UT tickets).

We received one, but only on the account that has no current reservation. - It's an old mde that we used all together (extended family) when mde is new....we've since switched to individual accounts but the one with n[ reservation was the only one to get the email...go figure Disney IT at it's finest as typical.

 

[Jroceagles]

I think maybe the shorten park hours and the loss of Extra Magic hours.

yes forgot that. can live with it. but thats us.

Well I had a discount so....Let’s see, greatly reduced park hours, no character buffets, possibly no water parks, no EMH’s, no FP, no dessert parties, no after hours, no magic mornings, most likely some rides, no shows- Fantasmic, ROL, FOTLK etc..I’m most likely missing something, that’s just off the top of my head.

Thank you. none of these are deal breakers for me as of yet. The closed rides would be..so I will wait on that.

 

[brockash]

You don’t have to worry about FPs.

The parks will have very low crowds so ADRs shouldn’t be an issue.

You have a guaranteed booking. At worst Disney will move you to a comparable or upgraded hotel.

Sometime soon you will be informed how to reserve your park days.

Go with flow and have a good time. People have been saying forever they want to go to Disney without planning. Now is the time!

You're not getting it...this is not the same Disney of even 4 months ago. There are absolutely no signs indicating any of what you posted. All signs point to the opposite. I don't think it's wise to just tell ppl what they want to hear when everything that's happened since the closure looks to show the opposite.

 

[yankeesfan123]

You're not getting it...this is not the same Disney of even 4 months ago. There are absolutely no signs indicating any of what you posted. All signs point to the opposite. I don't think it's wise to just tell ppl what they want to hear when everything that's happened since the closure looks to show the opposite.

... don’t bother.

 

[4My3KGirls]

Is anyone else just sadly looking at their FPs and dining reservations on the app/website before they go away? They were so perfect! I worked so hard! Sigh. But mostly I am finding the humor in all of it, because what else can you do at this point. (Answer: Cry. But I really don't want to do that!)

I already took screenshots of our for our planned Thanksgiving trip. Those will likely end up on a collage page in a photo book along side the screenshots of our original dining and Fastpass+ reservations from our original cancelled March 22-27 trip once we are finally able to make this trip happen.

 

[pmaurer74]

I don't see myself renewing my AP until things come closer to normal (at least when the advance reservation system goes away), and especially if some of the rumors are true about APs that have been posted in the rumor thread. I should get a month extended since mine was up late April, so I'll have roughly to late August or Early Sept, after that...may just wait til 2021.

we just renewed a few weeks ago

 

[Bjn10]

So its going to be like extra magic hours at all times expect there will be no extra and limited magic

 

[Flamingeaux]

I was just wondering if I decide to rebook my recovery FD trip (one room) for a later date can I book two rooms with the 35% off offer?

 

[surfergrl31]

Has anyone else had resort reservations cancelled that were just before the open date? I'm fuming right now as we had an interesting situation. We were in the middle of modifying our reservation to move our dates to align with the opening dates. We had 3 rooms booked under two different reservation numbers. The first two rooms were moved no problem, the third room that had ds 18&16 dd 10 in it wasn't moved to the correct dates before the system locked down. I have sent emails and made a ton of calls to get this fixed or at least some options. I check just a minute ago and now the room my children are in is completely gone?

 

[vinotinto]

There’s some info going around from evidently a TA site or somewhere similar that notes a 35% room only discount for those that booked the free dining recovery offer. 35% is pretty decent, relatively speaking - should help a bit.

WOW. I understand the cutbacks that help with social distancing, keeping people safe, and the like. But those of us that have reservations since last year with free dining should be given some kind of alternate offer for the time we already have the resort reservations. I know they dont have to, but this move seems more about them making $$ then keeping people safe. Sorry, vent over

This happened to us too. Booked trip last August, and if I'm understanding this correctly, I can attend my package trip which is for rack rate room, park hopper tickets and no free dining, for the total price of the package when I had the free dining, or I can cancel my trip. Not the way to treat a family that has been a loyal customer....

I'm in the same boat. And yes, we can still keep our rack rate room and tickets, but now pay for our own food on top of it.

Well, my TA talked to Disney for me tonight and while I can't change anything right now, when we can modify we can take the tickets off since we have APs. So that's a little $ taken off, but certainly doesn't make up for the loss of the DDP. Good luck to you. You're not alone!

Yikes! I am in the same boat as @SarahC97 @JessicaW1234 and @frannn. I have a Free Dining Bounceback that I booked last August. I recently extended the dates to 8 nights, upgraded the tickets to 9-day PH+ w WP, and also upgraded to the Poly.

We also have APs that expired on March 31st. If they extend it from closing to July 11th, the extended APs would expire exactly on our check-out date - July 26th. So, I do not need the 9-day PH+ tickets anymore.

With the AP, even with the shortened hours, limited experiences, etc., we would still go if we can do the following two things:
1) To drop the tickets.

2) To get the 35% off discount that @GADisneyDad14 mentioned above, but only if I can apply it to *this* reservation. It is rather obnoxious to take out my free dining promo, that has a value to our family of 4 Disney "adults" of around $200-$300 per day, and simply leave me with my rack rate at the Poly without giving a comparable offer for this stay. I could have switched just a couple of days ago to a Sun and Fun 25% discount at a number of deluxe hotels. Some of the language I saw posted by TAs before they pulled it from the site said 35% off a future stay. I understand they cannot offer dining plans due to the limited capacity, but I am certainly banking on a room discount and not just a "you can keep your rack rate room, you're welcome."

Also, we selected the dates based on a celebration for my DD's 13th birthday. If the Disney thing does not work out, I am going to take her somewhere. So, it's not a matter of moving my trip to a later date; I'm going to move this trip entirely to a different place.

 

[courtney1188]

I was just wondering if I decide to rebook my recovery FD trip (one room) for a later date can I book two rooms with the 35% off offer?

No one knows - right now no one can book anything, so no one has tried to do this yet. We’re definitely in the territory where past experiences aren’t helpful in predicting what will happen going forward.

 

[Zeus'Headache]

Ok so I’m very slow hoping into this conversations, but better late than never I guess. Did anyone receive 2 emails last night? Both said about the same thing, yet *slightly* different? Also, if the reservation system is based on a valid theme park admission, does that include our extended APs?
This feels like it’s going to be another waiting game like the AP preview for Galaxy’s edge

 

[TISHLOVESDISNEY]

My only worry for our now Aug 3-13th trip (Rescheduled from March, June, June, mid August to this) is the statement of "lucky enough to get a park reservation".
We have a split stay so I am worried, will it work like FP with split stays, or ADRs? I consider my self pretty Disney pro-ish, but I am seriously nervous about making these new reservations. Worst case, we hit the beach...

On another note, so excited to finally have GCs added to mobile ordering. Only took a pandemic...

 

[jcarwash]

Ok so I’m very slow hoping into this conversations, but better late than never I guess. Did anyone receive 2 emails last night? Both said about the same thing, yet *slightly* different? Also, if the reservation system is based on a valid theme park admission, does that include our extended APs?
This feels like it’s going to be another waiting game like the AP preview for Galaxy’s edge

I got one email, "News regarding your Disney vacation," but I have no active WDW tickets or reservations this year. I do have active Disneyland tickets on my account, so who knows what's triggered the emails. I figure they are just liberal with the emails or they just assumed I'd be coming this year like normal.

 

[jcarwash]

On another note, so excited to finally have GCs added to mobile ordering. Only took a pandemic...

No kidding! Adding gift cards and Disney Visa Rewards redemption cards to mobile ordering is such a welcome enhancement.

 

[yulilin3]

We got the e-mail, but still no mention of AP partial refund logistics.

someone on the other AP thread said they called yesterday and they are waiting on the Gov. approval on the plans to figure out the AP extension dates

 

[hertamaniac]

someone on the other AP thread said they called yesterday and they are waiting on the Gov. approval on the plans to figure out the AP extension dates

Understood, but we chose the partial refund path. It's probably the same scenario; we're waiting for DeSantis' approval to set the wheels in motion.

 

[PrincessV]

I got two emails: one telling me that my "ticket" (AP) will allow me to use the new reservation system, and one telling me my dining ADRs are being canceled. I have no dining reservations. Or resort reservations. SO that was odd.

On the AP... My old Silver AP expired Mar 23, after the closure. But I renewed and upgraded to Gold in Jan. And I'm on the monthly payment system. So three payments were taken before the Gold renewal could ever be used. I only upgraded to Gold so I could use it for a July 4th trip this year, so if all I get is an extension, I'm paying more for no benefit. I requested that they just cancel the renewal entirely and refund the 3 payments, and was told that would be noted on my account - but nothing was guaranteed, so I'm in limbo still.

 

[Elle :)]

I know there’s a lot more questions than answers at this point. Here’s mine, in case someone has seen any info.

- Are all ADR reservations for Disney Springs being removed as well?

- We are planning on going in July. That’s less than 60 days away. When will we be able to book new ADRs?

Side note: We are platinum AP holders and we have a resort reservation for both July and Sept. No emails here.