WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[sheila14]

From what I was told this list was a draft and wasn’t set to be put out just yet.

What list are we talking about?

 

[JM23457]

How can Disney prevent 10,000 people in a theme park from enforcing people to wear face coverings. Seems like a big task, unless you close the park down. Any thoughts?

You're assuming that most people will not agree to wear the masks. If that were the case, then the only enforcement would be to close the parks. But as usual, almost all guests will be willing to follow Disney's rules. The few who don't will be gently corrected, then asked/made to leave if they don't comply. Unlike line jumpers, mask-refusers will be really easy for CMs to spot. WDW also did announce weeks ago that some CMs will be strolling the parks with the sole purpose of enforcing mask compliance & social distancing. They're serious about it.

 

[rteetz]

What list are we talking about?

Resort opening list

 

[sheila14]

Oh I did see that list. I wonder what they are going to do with guests who have reservations in the resorts not listed.

 

[Marthasor]

I'm checking to see if anyone is in a similar situation and, if so, what your approach to buying tickets and reservering parks is going to be. (Although if you're not, I'm still interested in your thoughts...) Our party is two groups, both with BWV studios booked on rented DVC points in January 2021. So I'm calling on June 24, but expecting to have to wait until June 28th (hopefully, I chatted with Disney, so this should be the case). We're both starting our stay on the same day: (1) group one is two people staying 5 nights and wants a 4-day ticket; (2) group two (my group) has four people staying 7 nights and wants a 5-day ticket. I have the MDE account and am planning for everyone.

So, what would you do?
(1) Buy the 5 day tickets first and reserve those. Then buy the 4 day ones and hope that I can get the same park days?
(2) Get everyone 4 day tickets and book those park days. Then somehow (call, online?) add another day to the 4 tickets for my room?
(3) Some other approach that I haven't thought of.

TIY for your help

Since you are purchasing separate tickets and not a package, you can purchase any length of ticket for each individual in your group, so just purchase the 4-day for those that want it, the 5-day for the others, link all tickets and make park reservation from there.

 

[Herding_Cats]

Package modifications on Monday, what modifications are allowed? Per the CM, they will only be allowing you to either remove park hopper/park hopper plus and add/remove single-park ticket days. No modifications to length of stay or resort will be allowed at that time.
[/QUOTE

"For Existing Park Hopper or Park Hopper Plus Ticket Holders: Due to new capacity requirements Disney is discontinuing Park Hopper/Park Hopper Plus tickets for the remainder of 2020.

You will have the option to

1. Keep the tickets active and use them at later date in 2021.

2. Keep the tickets on the booking until the WDW stop sell is lifted when we can then cancel and book new tickets without the Park Hopper option."

do we have any other ideas about Which of these is accurate? I’d rather not spend hours on hold on Monday since I have to also call hospital tech support and our insurance company for other stuff and having to CALL is like torture for me, but I will if I have to. We currently have 2 day hoppers (covid free dining package requirement) andour mnnshp tix got cancelled also, so I think i have dh on board to just add a 3rd day if it’s possible.

Some resort news
View attachment 502652

so Kidani is open, Jambo will open, but not just regular old akl? I won’t be sad if they move our POR room elsewhere but then we have 4 days at akl that I reeeeally want. And I haven’t gotten any emails from Disney aside from our adrs getting cancelled (end of August reservations) so I’d rather be “that person” and call early (despite the fact that I haaaaate calling)

 

[digiMom]

Since you are purchasing separate tickets and not a package, you can purchase any length of ticket for each individual in your group, so just purchase the 4-day for those that want it, the 5-day for the others, link all tickets and make park reservation from there.

Thank you!!

 

[penel3]

I have an AP. Should've included that!

Anyone else completely full of anxiety about 7am tomorrow? I've set my alarm clock for 5:30am and I don't even know why. lol

YES!!!!

 

[constanze]

I'm so worried I'm going to open up my MDE tomorrow morning 7am EST---and I'm not going to see some new magic button allowing me to select my park reservations...and I will panic...

 

[MomOTwins]

It's really anyone's guess. CMs all give inconsistent information. And it could be Costco is conveying their policy rather than Disneys (i.e., maybe they just don't want their travel agents to have to spend all day tomorrow processing park hopper modifications so are setting a later deadline). All we know for sure is that Disney says that if you have a hopper, call on Monday to Disney if you booked through Disney or to your TA (e.g. Costco) if you booked through a TA, to "discuss your options"--but we don't know what those options will be. This is what it says on the Disney website:

"At this time, Guests will only be able to visit one park per day. If you have a ticket that includes the Park Hopper Option or Park Hopper Plus Option, we have several options available to you:

• Ticket Extension: You may use your current date-based ticket by September 26, 2021 with the existing add-on options, should the options return by that date.
• Ticket Modification: Resort Packages with tickets may be modified or cancelled. To discuss your options, please call the Disney Reservation Center at (407) W-DISNEY or (407) 934-7639 beginning June 22, or contact your travel professional.
• Ticket Cancellation: If you do not want to use your ticket, you also have the option of cancelling your ticket or package. To discuss your options, please call the Disney Reservation Center at (407) 566-4985 beginning June 22, or contact your travel professional."

 

[dmband]

Not sure what you Want them to do?? The water parks have been closed and no reopening dates have been announced. Closed is closed.

Can you imagine the flack they’d take if they publicized, ‘0h and our closed water parks are...closed.’
Until they announce an official opening date, i Plan on them being closed.

That is exactly what I want them to do, make an announcement or better yet send an email to people with reservations.
Not everyone is a die hard, board following Disney nut job and many of those people have no idea what is happening.
for example...
I know people who heard Disney is opening 7/11 and had no idea it wasn’t all parks.
I know people who didn’t know you had to make reservations.
I know people who didn’t know FP and dining was cancelled.
I know people who don’t know they can’t park hop.
guess what??
I bet those same people have no clue water parks are not reopening.
it would be nice if Disney sent an email to inform people of everything. I have reservations for July and the ONLY contact I have had was an email asking if I was planning to come or would modify my reservation. The link in the email took you to an error page. If I didn’t come here every few days, I would also have zero clue of all the “modifications“

 

[DisneyOutsider]

No. I think it will crash multiple times first. Even if it doesn't, I can't imagine park reservations being gone in seconds.

My trip and whether or not I decide to go through with it hinges on us being able to get MK reservations on the reopening day, 7/11.

To make myself feel less anxious I keep trying to convince myself that there really won't be THAT many people on the system for just that one day, considering how they took away everyone's ability to book unless they had pre-existing on site reservations AND tickets.. and that they didn't decide to cancel because of all the restrictions. I'm banking on the fact that it will be a very limited pool of potential guests.

 

[MomOTwins]

Okay, I don't want to cause a panic or sleepless nights, but this is the chat message I got from a CM who indicated the reservation system might be open earlier than 7am ET. This is the second CM I've spoken to who hinted at an earlier open time for the park pass system. Ugh. I wish they would just announce a specific time and let me set an alarm and get some sleep tonight!

"Hi there! While we do not have a set time that the park reservation system will be available, we are hopeful that it is similar to the FastPass+ system, which was typically available at 7:00 a.m. Eastern Time. Since the time frame is not guaranteed, I do recommend checking earlier if you can to be on the safe side!"

 

[tinkerbell1991]

What happens if on the 28th our park choice is not available. Can we change our originally booked park?

We don't know yet if you have to cancel a park reservation is order to book another or if a modify before confirming option is available so you may potentially have to cancel your first choice to check if another park is available. If you're second choice park is then not and you try to rebook your first park choice, it may be fully booked. The answer will only be known tomorrow unfortunately.

 

[krisp66]

That is exactly what I want them to do, make an announcement or better yet send an email to people with reservations.
Not everyone is a die hard, board following Disney nut job and many of those people have no idea what is happening.
for example...
I know people who heard Disney is opening 7/11 and had no idea it wasn’t all parks.
I know people who didn’t know you had to make reservations.
I know people who didn’t know FP and dining was cancelled.
I know people who don’t know they can’t park hop.
guess what??
I bet those same people have no clue water parks are not reopening.
it would be nice if Disney sent an email to inform people of everything. I have reservations for July and the ONLY contact I have had was an email asking if I was planning to come or would modify my reservation. The link in the email took you to an error page. If I didn’t come here every few days, I would also have zero clue of all the “modifications“

Respectfully, nearly all of that info is on the Disney website and pretty easy to find within a few clicks. Also they HAVE sent numerous email to people with reservations! I have one for September and have received many messages with all of that info. I read here because I sometimes learn things a day or two earlier, but everything I read soon shows up on email and also on Facebook, Touring Plans, Disney Parks Blog, or a dozen others places. Heck, if you have questions you can just hit up Google and find answers! It's not Disney's fault that clueless people stay clueless.

 

[MomOTwins]

Respectfully, nearly all of that info is on the Disney website and pretty easy to find within a few clicks. Also they HAVE sent numerous email to people with reservations! I have one for September and have received many messages with all of that info. I read here because I sometimes learn things a day or two earlier, but everything I read soon shows up on email and also on Facebook, Touring Plans, Disney Parks Blog, or a dozen others places. Heck, if you have questions you can just hit up Google and find answers! It's not Disney's fault that clueless people stay clueless.

PP was responding to a post about water parks, which has not be reported on the website, and CMs continue to refuse to say whether the water parks will be open or closed.

 

[Mom2Anna&Elsa]

Well, this is a big deal, if true:

https://twitter.com/x/status/1274821761461137409

 

[Leigh L]

Well, this is a big deal, if true:

https://twitter.com/x/status/1274821761461137409

Thanks! Good to know.

 

[zemmer]

Well, this is a big deal, if true:

https://twitter.com/x/status/1274821761461137409

They’ve been saying that since they closed in March. But I can see the need to call them and confirm you will be keeping your reservations.

 

[jen7233]

So, regarding the reservation system opening up tomorrow. We have to select a park AND a time to enter? I would assume most people would go for the first available open time since the park hours are limited. So, if one selects the first time frame of the day, they can stay all day. Would this be the new rope drop scenario, not in crowd lining up, but in shortest line wait times? Is there any benefit to selecting a later time?