I love how everyone knows how to run Disney.
Yes, it's always easy for people without any knowledge to sit on the sidelines and jeer. After all, doesn't it take just as much experience and knowledge to know when things are going right as to know when they are going wrong?
Fortunately, some of here have actual experience. Some of us know business, some of us know entertainment, and some of us even know Disney. It's a far different world sitting in an office being responsible for making millions of people happy than it is prancing about the park wondering how to maximize your Disney Dining Points.
The people who swoon and cheer over who great everything is have never had to sit in a movie theater and worry if an audience is going to laugh at the right time. They've never had to stand at an exit of an attraction waiting to see if people are happy and talking about the ride. People in line for the latest limited edition pin don't have to worry about stock levels and margins.
Yes - Disney fans ain't got a clue about running Disney.
As long as their face is fed, as long as they fondle enough plush, as long as they’re entertained for the full 1.1 minutes of their attention span - the “fans” are happy. They don't know any better; they live in a bubble of self amusement and they don't care beyond that. Fans think things are going right when
they are happy - but that doesn't mean anything for the other 13,999,999 people in the park. Knowing
that requires a whole different mind set that's far beyond "my DD3
loves the new 'Nemo' puppet show". Basing an opinion of a company's operation on personal likes and dislikes is a nearsighted veiwpoint is foolish beyond belief.
After all - the very people that are cheering the improved maintenance and cleanliness now are the same people how refused to say there was a problem to begin with.
However, some people actually care about the company, about the tradition, about the work. Some of us want our children and grandchildren to have the same "magical experiences" that we have had. Disney is a business, and it suffers all the trails and troubles as any other human enterprise.
Despite the foolishness of the fans' belief - "magic" just doesn't happen. It is created by people, maintained by people. It is exceptionally hard to do and doesn't come without great effort.
Some of us what Disney to be what it used to be - not a marketing brand for diapers, cell phones and soap operas. If that bothers you...I really don't care. The world is full of people who strive for nothing more than the bottom; Disney used to mean more than that and that's how I choose to see the company. My memories of Disney of are a time when they did things no one else in the world can do. My Disney strove, did the impossible and never settled. My Disney made paintings move, built castles in orange groves and captured the imgaintation of the world.
I'm sorry if you're happy with a Disney that makes nothing more then
Cinderella 14 or if you see picking up the trash is seen as a "major improvement".
So please, if we've too "negative" for you, pardon our understanding of what it
really takes to make Disney work. But you’re absolutely right about one thing – Disney fans don’t know a thing about running Disney.