Water parks and Magic bands

[abner1776]

I knew it was going to be a process getting my old tickets linked to MDE and I was right, but the cast members at the Disney travel desk we incredibly helpful and made sure we got it right. Now my DW and I have our park passes linked to my MDE so we are ready to go...well sort of.

In addition to our regular park passes, we have 8 days of "water parks and more" remaining from an old 10 day no exp ticket which is on an old KTTW card which are still valid and for which I have linked them to my MDE account, but they do not show up on the list of linked tickets. That's right...I received an e-mail that the ticket was linked but it does not show up on the list of linked tickets. The reason I was given was because since there are no park pass days remaining on the ticket then MDE does not recognize it as a valid linkable ticket.

This also means that when I go to the water parks, I cannot use my magic band for admission since MDE does not recognize the old pass.

Not sure how to resolve this other than I may have to carry around my old KTTW card for admission to the water parks.

Not sure if anyone has experience this before and/if they were able to resolve the issue.
Thanks

 

[Robo]

In addition to our regular park passes, we have 8 days of "water parks and more" remaining from an old 10 day no exp ticket which is on an old KTTW card which are still valid and for which I have linked them to my MDE account, but they do not show up on the list of linked tickets.

Call WDW Ticketing at
(407) 566-4985 (option 5) or

Call the WDW IT Dept. at
(407) 939-3471 or
(407) 939-7849 or
(407) 939-4357 or
(407) 939-7765 (option #2)

If you are in the UK, call-
0800 16 90 749


If still no joy, get the WP tickets linked when you are at WDW.

 

[renda460]

If you got the email that it was linked, are you sure it isn't? I linked similar tickets (with water park options) however they still have a couple park days left. I see the park days on MDE, but the water park days do not show up. I assume they are available, but with them not showing up I am nervous to rely on them being linked. I assume I will need to also bring the actual tickets to the water park just in case.

In addition, I have several tickets with only water park options from years ago that are still valid but haven't linked them yet. I am not sure if I should.