Watch AirTran flight times carefully!

[Luvdisney]

Back in Feb I booked our round trip flights out of IAD to MCO. Both were Non-Stop flights. Something told me to check my schedule tonight and I couldn't believe they had me on a 1 stop flight for the return leg. Original booking was on a non-stop flight #719 which departed at 3:51 PM and arrived at 5:54 pm. The AirTran website no longer showed flight 719. They had me departing MCO with a lay over in Atlanta for 40 min. But then I noticed they had Flight 725 listed which was Non-stop departing at 3:56 PM? So I called and the agent was very pleasent but said oh fligt 719 was cancelled and they just put on a flight that was close to you original flight. I said flight 725 is only 5 min off why wasn't I put on that one? she had no answer. I then asked why I wasn't notified? again she had no answer except I'm sorry. So check those flight times.

 

[justplaingoofy]

Good catch

That happened to us on American.. flight time change by :10min and instead of the airline computer assigning us on that flight they put us on a flight a day earlier with a 14hr layover in Miami

Once I spoke with American they reassigned us to the flight that was :10min later and all was well..

 

[jekjones1558]

Luvdisney,
Did AirTran agree to rebook you on the non-stop?

 

[REL1203]

How much did you get your airtran flight for.. I am flying out of IAD (or Reagan) and I am sooo not wanting to book Airtran cause of all the changing of times BS... SW hasnt realesed their flights yet, and I cant use RAC on the way home from my resort... Tempted to just pay the $220/PP RT for Ted...

 

[ceecee]

Airtran did that to us last year as well. Our return flight was cancelled and they moved us to an earlier flight which we missed, luckily we had only a 2 hr wait and since that flight was non-stop (which we orginally wanted and couldn't get) we got home at the same time. I will be checking this year though!

 

[Luvdisney]

I was able to get $79.00 each way for our flight, which is a great fare. Yes they did move us to the non-stop flight. I was just upset that they didn't call to tell me. I can understand flight times can change by a few minutes or so, I wouldn't expect a call, but when the flight is cancelled and they move you to another flight that is completely diferent. I would think that would justify a call or at least an e-mail. But I am watching them like a hawk now...