Coconut8473
Mouseketeer
- Joined
- Jun 2, 2012
- Messages
- 261
Just got back from a 3 night on the Independence out of PC, our first cruise with RCCL. We are 2 adults and 2 DC (8 and 12), along with another family with kids (9 and 15). While my only other cruise experiences have been with DCL, I went in having read tons of reviews, and tempered my expectations accordingly (and knew not to compare to Disney!) I'll start off with the positive so this doesn't come off as a total rant - we really did have a good time overall as a family and with our friends, and the kids all had a blast! There were several things that I was a bit put off by, and keeping me from rebooking on RCCL, but was curious if it was something specific to an older ship like Independence or maybe the fact that we were on a 3 night over a holiday weekend. Or maybe things below are just a reflection of the bigger issues post-pandemic (supply chain, labor shortages, etc.)? Would love input!
1. Main Dining. I knew from copious reviews going it that the main dining food was nothing to write home about, but it was exceptionally bad, and the staff was also so rushed and frankly short/unpleasant to us, it made the whole dining experience 10x worse. Much of the food we recognized from Windjammer, just awkwardly plated, and ironically not as fresh as the stuff in the buffet.
2. Overall cleanliness/maintenance. Our stateroom attendant rocked, and our cabin was perfectly cleaned, so no complaints there. But the rest of the ship was often littered with tons of empty glasses, beer cans and trash... fingerprints on glass doors, etc... just felt sort of grimy.
3. Activities. The big selling features for my kids like the rock wall, water slide, flowrider, archery, etc. were rarely open anytime convenient (and we stayed on board in Nassau). Our 12yo and 15yo friend did try the Escape Room one afternoon, but were put in a group with some obnoxiously drunk adults who cut jokes the whole time and took over the experience.
4. Fitness classes. The gym was fantastic, tons of great equipment, and can't beat the treadmills overlooking the water! But when I'm on vacation, I'm usually really excited when resorts offer group fitness classes (yoga, pilates, etc.) - there was only one instructor for all of the classes, and while I'm not a licensed trainer myself, I do attend a lot of classes... and it was clear to me that this person was in no way trained or certified in group fitness. Yoga wasn't actual yoga (there was zero breathing or actual poses/asanas) - just some random wonky stretches, some of which he encouraged us to use dangerous improper form, like hyperextending our knees. It was... weird. On top of that, the mats were FILTHY and tattered. Holes in them and stank like dirty feet. NO WAY worth $20 (or any money at all, frankly)
5. Spa upsell. I always get massages on trips and cruises and know there is ALWAYS an upsell at the end for the products, that it's par for the course. But my masseuse was a total ****** about it... after I politely declined two times, she asked me repeatedly and roughly "WHY NOT?!?!" It was really uncomfortable after spending $200+ (and tipping her).
Anyway, if you read this far, in spite of the above I didn't post this to be just a rant for the sake of a rant... we honestly did have a good time overall in spite of these flaws. But before we think about rebooking, wanted to see if maybe the other ships have better experiences for the above?
1. Main Dining. I knew from copious reviews going it that the main dining food was nothing to write home about, but it was exceptionally bad, and the staff was also so rushed and frankly short/unpleasant to us, it made the whole dining experience 10x worse. Much of the food we recognized from Windjammer, just awkwardly plated, and ironically not as fresh as the stuff in the buffet.
2. Overall cleanliness/maintenance. Our stateroom attendant rocked, and our cabin was perfectly cleaned, so no complaints there. But the rest of the ship was often littered with tons of empty glasses, beer cans and trash... fingerprints on glass doors, etc... just felt sort of grimy.
3. Activities. The big selling features for my kids like the rock wall, water slide, flowrider, archery, etc. were rarely open anytime convenient (and we stayed on board in Nassau). Our 12yo and 15yo friend did try the Escape Room one afternoon, but were put in a group with some obnoxiously drunk adults who cut jokes the whole time and took over the experience.
4. Fitness classes. The gym was fantastic, tons of great equipment, and can't beat the treadmills overlooking the water! But when I'm on vacation, I'm usually really excited when resorts offer group fitness classes (yoga, pilates, etc.) - there was only one instructor for all of the classes, and while I'm not a licensed trainer myself, I do attend a lot of classes... and it was clear to me that this person was in no way trained or certified in group fitness. Yoga wasn't actual yoga (there was zero breathing or actual poses/asanas) - just some random wonky stretches, some of which he encouraged us to use dangerous improper form, like hyperextending our knees. It was... weird. On top of that, the mats were FILTHY and tattered. Holes in them and stank like dirty feet. NO WAY worth $20 (or any money at all, frankly)
5. Spa upsell. I always get massages on trips and cruises and know there is ALWAYS an upsell at the end for the products, that it's par for the course. But my masseuse was a total ****** about it... after I politely declined two times, she asked me repeatedly and roughly "WHY NOT?!?!" It was really uncomfortable after spending $200+ (and tipping her).
Anyway, if you read this far, in spite of the above I didn't post this to be just a rant for the sake of a rant... we honestly did have a good time overall in spite of these flaws. But before we think about rebooking, wanted to see if maybe the other ships have better experiences for the above?