Wanted to share my not great experience with MS regarding renting points

I don't think DVC determining that using a third party broker to rent a confirmed reservation as a commercial activity is a stretch on DVC's part. That looks very much like spec renting which is what Disney is hearing the most complaints about. Not saying that was what Jolynne was doing, but it should have definitely raised the eyebrows Member Services if they are actually taking steps to stop it.
Commercial renters rent themselves and dont use a broker, they have their own rental contracts. They don't want to give up precious profit by using a broker.

(I am not speaking about brokers who potentially own their own contracts and spec rent, that is a different problem)
 
I listed a confirmed reservation with https://dvcrequest.com/ that recently rented. I got all the info from David's and called MS to change the reservation to the renters' info. I've never done this before, so maybe I'm the idiot here, but the moment I said the word "rent" the woman began lecturing me on how renting is not allowed and their calls are recorded and my membership is for personal use only, this went on and on. I'm not even sure I said much while she read me the riot act, and at the end she insisted I say that I was changing the reservation to "family and friends".
I understand that Disney is cracking down on commercial renters and am glad for that, but she made it seem like no renting is allowed at all, as if I was profiting off my vacation club membership. I didn't appreciate being scolded like a child, and was wholly unprepared for it. I let David's know what happened, and offered that maybe they could include some language for owners to use when calling. They were very interested in how the conversation played out and said they were 100% operating within the boundaries of DVC.
Anyway, when some random stranger rents your points and you have to make the call to MS, they are now a part of your family/friend group, so make sure you know how to pronounce their names.
Its been a while but I think the last time I rented, I logged into my DVC account and updated or added the renters' names.

No phone call. But others can correct my thinking.
 
I don't think DVC determining that using a third party broker to rent a confirmed reservation as a commercial activity is a stretch on DVC's part. That looks very much like spec renting which is what Disney is hearing the most complaints about. Not saying that was what Jolynne was doing, but it should have definitely raised the eyebrows Member Services if they are actually taking steps to stop it.
If they’re taking steps to stop it without a vote of the members they’re violating Florida law. There is no prohibition against the spec rental.
 

If they’re taking steps to stop it without a vote the members they’re violating Florida law. There is no prohibition against the spec rental.
FYI there is already language that is in the rules that IMO they could use to stop it if they wish. I posted it not long ago. And it has been there in the rules since before the Florida law you are referencing was passed that makes changes to renting rules have to be voted on.
 
There is already language that is in the rules that IMO they could use to stop it if they wish. I posted it not long ago. And it has been there in the rules since before the Florida law you are referencing was passed that makes changes to renting rules have to be voted on.

No, there is not any language that lets them change the rules as they feel like. The law is very specific that any changes to rental conditions require a vote of the members and a modification of the POS. The state law trumps any type of clause like you’re describing.
 
No, there is not any language that lets them change the rules as they feel like. The law is very specific that any changes to rental conditions require a vote of the members and a modification of the POS. The state law trumps any type of clause like you’re describing.
It would not be changing any rules. It would be enforcing a rule that is already there and was already there before the Florida law requiring changes to rental rules be voted upon...
 
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Commercial renters rent themselves and dont use a broker, they have their own rental contracts. They don't want to give up precious profit by using a broker.

(I am not speaking about brokers who potentially own their own contracts and spec rent, that is a different problem)
The size of the operation isn't how commercial purposes is defined legally or how it appears that Disney is going to define it going forward. If what Sandi has been told is correct, anyone that Disney determines (in whatever way Disney decides to use) has rented points for more than their dues will be considered using their membership for commercial purposes. Anything that hints of spec renting is going to raise red flags be it a single contract couple hundred point contract owner or a LLC with a few thousand points.
 
The size of the operation isn't how commercial purposes is defined legally or how it appears that Disney is going to define it going forward. If what Sandi has been told is correct, anyone that Disney determines (in whatever way Disney decides to use) has rented points for more than their dues will be considered using their membership for commercial purposes. Anything that hints of spec renting is going to raise red flags be it a single contract couple hundred point contract owner or a LLC with a few thousand points.
Okay yes but not everyone using a broker is renting more than 20 reservations or exceeding their dues so its not safe for DVC or you to assume just because its a spec via a broker its automatically commercial and the member needs to be berated for it. There is zero excuse for what took place on this phone call.
 
I don't think using a broker would have anything to do with it. Whether using a broker to find a renter or finding one yourself you would still have to contact MS the same way, so there is no real way they know if you used a broker or not.

So it seems it's up to whether the CM you happen to be talking to thinks renting is allowed at all or changing the names on a confirmed reservation for a rental is allowed at all
 
It would not be changing any rules. It would be enforcing a rule that is already there and was already there before the Florida law requiring changes to rental rules be voted upon...
There’s no rule in the POS banning spec renting - any “we can change these rules when we feel like” clause is overridden by the state law as the state law strictly prohibits changing the rules as you feel like.

If you go on the HOA forums for Florida all these condos trying to stop short rentals are hitting a brick wall in the courts. They either have to get the CCR amended or deal with it.
 
There’s no rule in the POS banning spec renting - any “we can change these rules when we feel like” clause is overridden by the state law as the state law strictly prohibits changing the rules as you feel like.

If you go on the HOA forums for Florida all these condos trying to stop short rentals are hitting a brick wall in the courts. They either have to get the CCR amended or deal with it.
I am not talking about any "we can change the rules" verbiage,

From the Home Resort Rules and Regulations:

"If the Guest is renting, it is the responsibility of the Member to notify Member Services when making the reservation."

So if you did not change the name on the reservation to the renters when making the reservation initially, they do not have to allow you to change the name afterwards even if they have in the past, since they reserve the right in the rules to enforce rules or not.

This would not be banning renting, or changing any rules. You would still be free to cancel the reservation and make a new one with the renters name on it, you would just have to choose from the rooms available at that time
 
If they’re taking steps to stop it without a vote of the members they’re violating Florida law. There is no prohibition against the spec rental.
No they are not. Renting for commercial purposes has never been allowed. Any renting for a profit fits the legal definition of commercial purposes. If they are indeed actual finally doing something to enforce rules that have been on the books for years, any transaction like the one brought up in this thread is going to raise red flags. Disney is going to make sure the owner is attesting to there policy because if their does turn out to be a pattern of abuse of the policy going forward the owner can't claim ignorance of the policy if Disney takes action on future rentals.
 
I am not talking about any "we can change the rules" verbiage,

From the Home Resort Rules and Regulations:

"If the Guest is renting, it is the responsibility of the Member to notify Member Services when making the reservation."

So if you did not change the name on the reservation to the renters when making the reservation initially, they do not have to allow you to change the name afterwards even if they have in the past, since they reserve the right in the rules to enforce rules or not.

This would not be banning renting, or changing any rules. You would still be free to cancel the reservation and make a new one with the renters name on it, you would just have to choose from the rooms available at that time
In fact, now there’s a Check box which works against them since there’s only one option and since they defined personal use to include occasional renting that checkbox suffices as your notification.
 
No they are not. Renting for commercial purposes has never been allowed. Any renting for a profit fits the legal definition of commercial purposes. If they are indeed actual finally doing something to enforce rules that have been on the books for years, any transaction like the one brought up in this thread is going to raise red flags. Disney is going to make sure the owner is attesting to their policy because if their does turn out to be a pattern of abuse of the policy going forward the owner can't claim ignorance of the policy if Disney takes action on future rentals.
Renting for commercial purposes has never been allowed. There’s no ban on spec renting. We’re talking about two separate things.
 
In fact, now there’s a Check box which works against them since there’s only one option and since they defined personal use to include occasional renting that checkbox suffices as your notification.
Lol it does no such thing

A single checkbox regarding accepting terms and conditions does not alert MS that it is being rented. Personal use includes many things other than rentals obviously, but they are required to notify MS when it is indeed a rental
 
Renting for commercial purposes has never been allowed. There’s no ban on spec renting. We’re talking about two separate things.
But anything that looks like spec renting is going to raise red flags because it is the most profitable form of renting. I'm not saying that DVC should have stopped Jolynne from changing the reservation or that she was profiting from the rental, but I completely understand the cast member at Member Services reacting like they did because management has almost certainly told them to be on the lookout for rentals like this. They were just doing what management has directed them to do.
 
Lol it does no such thing

A single checkbox does not alert MS that it is being rented. Personal use includes many things other than rentals obviously, but they are required to notify MS when it is indeed a rental
They’re the one who defined personal use to include non commercial renting

So that’s the definition that the court’s gonna use and when you check the box you just notified them.
 



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