sixbitslocum
Mouseketeer
- Joined
- Jan 5, 2004
- Messages
- 89
Well, unfortunately I now know the answer. It wasn't me personally, but we just got off the 1/17 Magic sailing, and my daughter Abby had acquired a stomach virus. I've seen a lot of recent discussion from folks concerning whether they would tell Disney or not, and I thought this info might be useful. I'll tell you the details of the sickness first, then tell you how Disney handles it.
Tuesday night during the night my daughter started getting sick. She vomitted and had diarhea (sp?) during the night. (I won't get more graphic ).
In the morning, she was still queasy so between trips to the bathroom, I managed to get her to the Medical Center.
We were checked in by a nurse who asked some initial questions about the symtoms. She then gave her some PowerAde to replace her electrolytes. We also adjusted her insulin dosage since she is a diabetic. In a few minutes, a doctor came in. He asked a few more questions, checked her abdomen, and was pretty sure it was a GI virus, probably not Norwalk, but a lesser virus. At that point we were told that she would need to be in isolation (they didn't use the word quarantine) for 48 hours after the last time she vomitted. The PowerAde and insulin change seemed to be working, and she felt queasy for the rest of the day, but did not vomit again.
You can tell Disney wanted to do everything they could to prevent the illness from spreading, but they also wanted to ensure that our trip wasn't totally ruined. Within an hour, we had a Guest Services representative assigned to us, and she visited our room. She told us about what was requested of us and what Disney would do for us. First, Abby was asked to stay in the room for 48 hours. She had 6 waters, 6 Diet Cokes, and 6 PowerAdes sent to our room free of charge. There was also no charge for the doctors visit. The Guest Services rep informed us that the Travel Insurance we purchased would reimburse us for the portion of the trip that Abby missed (I have to file the request before I know how much will be refunded). Also, for the entire time she was in isolation all drinks including PowerAde were free. In addition, Disney would provide laundry service for any items soiled during the illness. We were also asked that any siblings not participate in the childrens programming for 24 hours which wasn't a big deal for my daughter because she generally didn't like going to the kids club anyway (go figure). We were also told that our room would be cleaned by our stateroom attendent last each day, and I noticed that he took extra time in our room.
It was definitely tough on my daughter, but I think she understood that we didn't want any other people on the cruise to miss out on there vacation too. My wife and I took turns staying with her in the room, and my wife gave up a day with the dolphins so I thought it only fair I eat in the room with Abby. We were travelling with 16 family members, and fortunately no one else got the virus. After 48 hours, she was more than happy to be released from isolation on Friday morning so she could spend the day at Castaway Cay.
This was probably a little long winded, but I wanted to let you know what to expect should something like this happen to you. It isn't the horrible ordeal you might think it could be, and you can still salvage the rest of your trip. Now, having said that, if you are showing symptoms before leaving, you really would be better off rescheduling. After the anticipation of a Disney Cruise, you wouldn't want anything at all taking away from it.
Tuesday night during the night my daughter started getting sick. She vomitted and had diarhea (sp?) during the night. (I won't get more graphic ).
In the morning, she was still queasy so between trips to the bathroom, I managed to get her to the Medical Center. We were checked in by a nurse who asked some initial questions about the symtoms. She then gave her some PowerAde to replace her electrolytes. We also adjusted her insulin dosage since she is a diabetic. In a few minutes, a doctor came in. He asked a few more questions, checked her abdomen, and was pretty sure it was a GI virus, probably not Norwalk, but a lesser virus. At that point we were told that she would need to be in isolation (they didn't use the word quarantine) for 48 hours after the last time she vomitted. The PowerAde and insulin change seemed to be working, and she felt queasy for the rest of the day, but did not vomit again.
You can tell Disney wanted to do everything they could to prevent the illness from spreading, but they also wanted to ensure that our trip wasn't totally ruined. Within an hour, we had a Guest Services representative assigned to us, and she visited our room. She told us about what was requested of us and what Disney would do for us. First, Abby was asked to stay in the room for 48 hours. She had 6 waters, 6 Diet Cokes, and 6 PowerAdes sent to our room free of charge. There was also no charge for the doctors visit. The Guest Services rep informed us that the Travel Insurance we purchased would reimburse us for the portion of the trip that Abby missed (I have to file the request before I know how much will be refunded). Also, for the entire time she was in isolation all drinks including PowerAde were free. In addition, Disney would provide laundry service for any items soiled during the illness. We were also asked that any siblings not participate in the childrens programming for 24 hours which wasn't a big deal for my daughter because she generally didn't like going to the kids club anyway (go figure). We were also told that our room would be cleaned by our stateroom attendent last each day, and I noticed that he took extra time in our room.
It was definitely tough on my daughter, but I think she understood that we didn't want any other people on the cruise to miss out on there vacation too. My wife and I took turns staying with her in the room, and my wife gave up a day with the dolphins so I thought it only fair I eat in the room with Abby. We were travelling with 16 family members, and fortunately no one else got the virus. After 48 hours, she was more than happy to be released from isolation on Friday morning so she could spend the day at Castaway Cay.
This was probably a little long winded, but I wanted to let you know what to expect should something like this happen to you. It isn't the horrible ordeal you might think it could be, and you can still salvage the rest of your trip. Now, having said that, if you are showing symptoms before leaving, you really would be better off rescheduling. After the anticipation of a Disney Cruise, you wouldn't want anything at all taking away from it.
