Back from a 6 night stay at the Swan. I had earned Platinum status just before our trip so I reached out to ensure that I was listed as such on my reservation. I also requested a balcony with fireworks view (booked a standard room on points). I received a balcony room on the second floor, with view of the swan fountain in the courtyard below. We were two rooms off the elevator, so that was nice. We were too low to see any kind of fireworks or views of Boardwalk/Epcot/HS, but it was better than I paid for. I liked how close we were to the elevator/lobby, when we have stayed in the east wing of the Dolphin before we were SO FAR from the elevators.
Other notes:
This was my first time platinum. I did notice a few extra touches which I believe were because of my status...things I have never encountered prior. We had a towel animal (Mickey head) with a note from our attendant one day (ironically, the day before checkout) letting us know that they would assist us with anything we needed. They also left us about 4 waters each day. When we stayed at the Dolphin previously we waited until after 4 pm often to have our room made up. This time, if we were out of the room by 9 a.m. our room was made up almost immediately. We came back from breakfast twice to find our room made up or housekeeping in the room, another time they knocked on the door while we were getting ready. I was pleasantly surprised.
We really enjoyed Il Mulino. I had the magical dining menu and it was excellent. Hubs got the ribeye (not magical dining) and he said it was one of the best steaks he's ever had (he's had a lot of steak!). We also did breakfasts at Garden Grove and Marcy was a delight! So, so sweet. Hot breakfast upgrade for platinums was $7 on a weekday and $9 on weekends. A great value.
Thanks for the head's up about the micro on the 3rd floor east wing! We were on the second floor east wing, right by the elevator so it was a quick jaunt to the microwave. I never would have known it was there if it weren't for this thread.
We did
amazon prime now twice and were pleased with the service. The first time the woman didn't speak English and she called me and I asked where to meet her and she hung up. I eventually got a call from Amazon letting me know she was in the lobby (she wasn't). I wandered around for awhile and found her outside at the curb. After the second order I realized there was a tracking system letting you pinpoint exactly where they were and it probably would have alleviated a little bit of confusion... because the first time I didn't know if she was there, or on her way, or what.
Picabu tacos delicious as always. Big salsa and toppings bar in the room behind the dining area. They need to make this more clear. You could easily miss it.
Pools were great as always...there was no construction noticeable at all in the lobby, although they did have a sign (we were there 8/25-8/31).
A lovely stay all around.