Frequently Asked Questions
Does this affect ticket purchases made before Oct. 16th, 2018?
Unused, unexpired tickets remain valid at no additional cost. Tickets keep their same expiration date and terms as they had previously.
Do Florida Resident rates still exist?
Yes, Florida residents still receive discounts on select ticket options at this time.
Can tickets be modified, and what happens if a guest needs to change their date?
Yes, tickets can be modified through the My Disney Experience app or by calling the Disney reservation center. If a ticket is changed to a higher priced time period the guest is responsible for paying the difference in price. If the guest changes to a lower priced period there will be no refund for that. If a ticket needs to be changed after the start date, guests can visit guest relations at Walt Disney World.
When will more dates be added?
As of right now the ticket calendar only goes through 2019. More dates will be added in the future.
Are these still Magic Your Way tickets?
No, these tickets are referred to as Walt Disney World theme park tickets. The tickets purchased before Oct. 16th are still Magic Your Way. The new tickets have different pricing and structure so they are referred to as otherwise.
What is the flexible ticket option?
The flexible ticket option extends the period the ticket can be used. It is an additional cost. That cost is variable so depending on time of year and length of stay that price of the flexible option will change. It allows the ticket to be used from the purchase date through December 31st, 2019. You also then have 14 days from first entry to use all the days on your ticket.
Compare the "flexible" option cost to the cost of adding an additional “day.” Yes, you'd be wasting a ticket but it might
cost less (depending on your dates). With the recent price increase, that "flexible" option really became expensive for some dates.
How should I plan my Split Stay?
"TA webinar stated that for split stays put a longer ticket in the first stay that will carry over to the second stay. Valid dates will be for the TICKET itself since it's longer than the first resort stay. Ticket will NOT be valid for the length of both stays. For example first stay is at Pop Century for 2 nights - purchase a 7 day ticket with that first package stay - check into another resort on or off site after checking out from Pop. In this case a 7 day ticket in this 2 night package OR purchased separately is valid for up to 10 days.
Can I activate a Theme Park Ticket “package ticket” before I check-in?
Can no longer activate a package ticket before check in. This is a biggie for lots of people!
Are Separately Purchased Tickets valid for the length of an onsite stay?
Tickets purchased separately will only have the validity of that separate ticket, only tickets purchased in a package are valid for length of stay."
Disney Cruise Line Tickets
"Also mentioned was that Disney Cruise Line would have tickets available that are good for up to 14 days from first use, must call DCL as this will not be online. They went through this kinda fast, I assume you have to book the resort nights on either end of the cruise with DCL to get this type of ticket."
For those with packages already under deposit before 10/16/18
Ticket pricing WILL
• changing from rack rate to a promo rate or from one promo to another
• changing a room only reservation to a package will get the current ticket pricing, not the pricing at the time the room was reserved
• re-instating a package that has cancelled will have current ticket pricing
• changing ticket length or ticket type wull have the current ticket pricing
Ticket pricing will NOT
• changing a resort or room type
• changing travel dates or # in your party though your resort price might change
• adding or deleting or changing a dining plan
• adding Memory Maker, ground transportation, trip insurance, or any other package add ons
Can Magic Your Way Tickets be used towards an upgrade?
Yes, Magic Your Way Tickets can be used towards an upgraded ticket.
So I hadn't seen if someone had already explicitly confirmed this, but we did have successful price-bridging this past week from pre-10/16 MYW tickets (purchased at UT) to new Platinum APs. My 6-day PH MYW ticket was upgraded on first day of our trip (10/18) at Guest Relations inside of Epcot main entrance, and the CM hit my expected price right on the first try. They properly gave me the full gate pre-10/16 price versus current Platinum AP cost.
We upgraded my wife's ticket at AK on 10/22, at a random "ticket stand" near front of the park (staffed by just one CM). The first price he quoted was wrong, seeming to be ~$20 too high, presumably by crediting me the online price instead of gate price. When I told him that didn't sound right based on my prior experience, he tapped my Magic Band and was able to see the full history of my upgrade and the right codes to use to replicate it again for my wife.
I was also able to use a discounted Disney gift card brought with me to pay off the upgrades on each, so all my original savings were generally still intact. Still a little bummed that we paid essentially $50 extra per AP because of the 10/16 price hike 2 days before our pre-planned upgrade, but the pain at least stopped there, and still came out ahead overall with the UT savings.