What usually happens is that each child is given a sword or a wand and they tap on her box. Then the box opens and a light starts up and moves all around the store followed by a tinkerbelle sound. It is really cute! When you are in the store during the day, you can follow the flashing light and hear the sound so Tink is there all day. I hope they do fix this since my DSs are dying to get to do it this year.