Yes, we were aware of the service at the restaurant. We went because we enjoy the food. We did and will continue to go because we enjoy the food there. I think the primary purpose of this particular structure is probably to serve food. This is what we had the biggest problem with. Let me reiterate, he refused to take our son's order. He did not ask him to get his elbows off the table, he did not try to make him stand in a corner, he was withholding food.
At least if you rode Kali river rapids, Space Mountain or TOT... you still got a ride. Maybe with some parts that you did not like but still you got a ride. He wanted food. Maybe he would have gotten it with service he did not like but still he would like some food.
Our son took it pretty well considering his level of embarrassment. He did not pout or cry. He remained composed, tolerant and polite. We have had dozens of wonderful experiences here and as I said before, this guy was the exception.
I enjoy a good laugh as much as the next guy. The servers can continue to be funny without being insulting. They can stay in character and still be human. I have seen them. They do exist. I don't think it is too much to ask a server to cut a child slack.. Especially, if the child asked so nicely and there were so many other willing participants at the table.
By the time he took my son's dessert from him, the waiter was genuinely angry with us. I guess because he never managed to get my son to break?? Believe it our not, I actually felt I needed to tip him extra because he was so angry and I was a little scared. But I guess I should see a therapist about that. LOL
I want the OP to know what is possible, so she can decide how her husband may react. As another post pointed out, some people may be provoked to the point of violence and I would not want to see that happen to anyone, especially on vacation.