waitlist circumvented again?

[fmer55]

There is no question in my mind that i just took someone's waitlist. Traveling Nov16-19, there are absolutley no studios available except for SSR. I had booked a Jambo Value, which by the way is now available for the above dates, and have been checking averyday for BWV or VWL. Well, low and behold today all 3 days became available for BWV pool garden so i booked that and released my AKV value. Something tells me i won't be staying in this studio either

 

[PatMcDuck]

I almost feel like they should not have rooms available to us until after then run the waitlist program.

But I cannot figure out a way for that to work, so I guess it is a dumb idea.

I also scored a studio for a 2nd night in early Sept, at VGC, and I WAS on the waitlist for that one night. Did not come thru. I can only assume I stumbled upon it before they ran a matching waitlist program.

 

[Sandisw]

I do think that you are right in that as people cancel rooms online and/or through MS, they are showing up and people are snagging them. I just got a 1 bedroom SV at BWV for a Friday night in October.

Since it was only one night, its possible that no wait list existed for just that one night, but if it did, then I too got a room that someone else was waiting for.

And, this could be how it always happened, but with online reservations being available pretty much 24 hours per day, wait lists may not be as easy as they used to be.

 

[DizDays]

I do think that you are right in that as people cancel rooms online and/or through MS, they are showing up and people are snagging them. I just got a 1 bedroom SV at BWV for a Friday night in October.

Since it was only one night, its possible that no wait list existed for just that one night, but if it did, then I too got a room that someone else was waiting for.

And, this could be how it always happened, but with online reservations being available pretty much 24 hours per day, wait lists may not be as easy as they used to be.

I think you have a point. I don't think they fill partial waitlists so if someone wanted a Friday, Saturday, Sunday the Friday wouldn't be considered a fit.

I'll bet there is a way to program the system so every released room goes through a filter against waitlists before it appears again to the general public. I wonder if Disney is aware the waitlist system isn't working as optimally as it should.

 

[Snurk71]

I doubt they'll ever run a cancellation through the waitlist - likely too taxing of a live program call that could bring the entire system to a halt.

A better system load process would probably to have cancellations move into a 3rd category of rooms (booked, available, cancelled) - only the available rooms are available for booking (either online or through MS). Then the waitlist program runs through open and cancelled room statuses overnight in batch and after matching waitlists converts cancelled rooms to open status for all. Two downsides to this - one, even though it might be a more efficient program there's a good chance it could require a whole lotta code that was based on checking a single room status. Two, hopefully DVC's priority is to book rooms - whether it be a waitlist or an online reservation following a cancellation. So it likely isn't worth the investment to change the programming - the rooms are being booked under the current method.

 

[DizDays]

So it likely isn't worth the investment to change the programming - the rooms are being booked under the current method.

Ah, yes. But to "enhance the member's experience..."

 

[Dean]

They'd have to take cancelation off line to completely fix this problem. I do suspect that to run the WL continuously against open inventory is a disaster waiting to happen. While before the new reservation system, I was thinking they tended to run the WL twice a day, mid afternoon and the end of the day and I believe it was done manually at the time. I haven't heard enough specifics since the system change to know what they are currently doing and if it's still a manual process.

 

[fmer55]

I doubt they'll ever run a cancellation through the waitlist - likely too taxing of a live program call that could bring the entire system to a halt.

A better system load process would probably to have cancellations move into a 3rd category of rooms (booked, available, cancelled) - only the available rooms are available for booking (either online or through MS). Then the waitlist program runs through open and cancelled room statuses overnight in batch and after matching waitlists converts cancelled rooms to open status for all. Two downsides to this - one, even though it might be a more efficient program there's a good chance it could require a whole lotta code that was based on checking a single room status. Two, hopefully DVC's priority is to book rooms - whether it be a waitlist or an online reservation following a cancellation. So it likely isn't worth the investment to change the programming - the rooms are being booked under the current method.

I agree with this. I don't think Disney cares who gets the rooms as long as they are full. We like to think that our waitlists should come first but in all likelihood they are viewed as perk s opposed to a right

 

[crisi]

I doubt they'll ever run a cancellation through the waitlist - likely too taxing of a live program call that could bring the entire system to a halt.

A better system load process would probably to have cancellations move into a 3rd category of rooms (booked, available, cancelled) - only the available rooms are available for booking (either online or through MS). Then the waitlist program runs through open and cancelled room statuses overnight in batch and after matching waitlists converts cancelled rooms to open status for all. Two downsides to this - one, even though it might be a more efficient program there's a good chance it could require a whole lotta code that was based on checking a single room status. Two, hopefully DVC's priority is to book rooms - whether it be a waitlist or an online reservation following a cancellation. So it likely isn't worth the investment to change the programming - the rooms are being booked under the current method.

I think they'd have to do it as a batch during the night. I don't think it would be that huge of an enhancement or tax the systems too much, then again, I don't know their systems. But I agree that they aren't too likely to do so since the rooms get booked. It just makes it less likely for waitlists to work.

 

[luckyman_apd]

I got my waitlist recently. Both of them, so I can't really complain. At the same time, I was also checking everyday to see if the online system showed availabilities. I can't complain.


Posted from DISboards.com App for Android