In keeping with Kathy's desire to keep us higher on the Resorts forum, I'll update you on the latest from the great Artist Point Disappointment Caper. For those who missed it, our two visits there in 2015 seemed to indicate AP had come out of its three-year funk of inconsistent food and service as both times we had a very good meal, especially last September. Fast forward to 1 Jan, and while the experience wasn't awful, once again the food and service were mediocre which shouldn't be the case when your average entree alone costs $45, much less adding in wine, appetizers/salads, dessert, and coffee. There was a lot of gristle in the buffalo; the sides were plain, boring, and in one case, nearly raw. Service started well but tailed off halfway through the meal to where I'd rate the second half as poor.
We contacted the manager when we returned home (we tend to not make a big issue of meals while dining unless it's absolutely horrific), and we told him of our experience from the standpoint of constructive criticism. He was quite responsive and had one of his area managers call us. We discussed our concerns and mentioned that we were so disappointed that we had cancelled our February ADR. She then asked if we would reconsider and eat with them again on their dime. Honestly, we weren't convinced that we wanted to do so and asked if we could mull over the offer. We did, and yesterday we opted to take them up on their offer (the manager already made the reservation and gave us the confirm #). In the end, it's a gratis meal at the restaurant most sentimental to us which is why we agreed. We're a bit hesitant because a) we're generally not comfortable with getting anything free, especially since we don't want to be seen as complainers; b) we'll expect this meal to be very good which it should be because they're expecting us so is that a fair judge of AP?; and c) if it isn't a good experience, we'll be even more reluctant to come back. Stay tuned!
It was like Hillbilly come to town for me but very good indeed
Glad you could come here to the Groupies therapy couch and release some concerns about past treatment. I know it helped me to vent about the Rams departure. 
all the kiddies in my family were pretty much indentured servants, we couldn't say we were slaves as my dad would remind us that food, housing and clothing were included in the deal. Anyhoo, restaurants really do want to hear constructive criticism and an establish eatery will not dismiss "word of mouth". I can tell you for certain, most would rather you complain and give them a second chance, then let a bad impression stew.
Then again, we often go early so they're less crowded. Like Granny says, though, this is a great forum for venting. Lord knows I do it often enough. 
And he has followed a similar path, and been successful. I think its good for kids to be exposed to work early on, gives them a less shock factor when the real world smacks em in the rear
in good weather, much less lots of snow which, since it's barely light, might not even be plowed on the main roads. Our subdivision definitely won't be plowed, so we shall see. In about 30 minutes, I'm bundling up and going out to take stock of the situation. Hopefully, we'll only get snow unlike others (JT comes to mind) who are facing possible ice accumulations. 
