Venting!

[mickey0216]

The sole purpose of this email is to give me a place to blow off some steam. I am not interested into sharing any additional info, so please do not bother to ask me for any more info, as none will be forthcoming. The sole purpose of the post is to allow me to vent... ARGGGGHHH @#$%^&*() !!!!

Moderator, feel free to toast this thread...


This will acknowledge, with thanks, your electronic communication regarding an idea which you indicated might be of interest to us. Your correspondence was forwarded to the Legal Department of the Walt Disney World Co. for response, since it is our responsibility to respond to correspondence in which a portion contains suggestions of a creative nature.

We are always pleased to hear from our guests and appreciate the fact that you took the time to write to us. Through whatever inadvertence or miscommunication you were led to understand otherwise, I must explain that our company's long-established policy does not allow us to accept for review or consideration any ideas, suggestions, or creative materials from outside our company. The intention of this policy is to avoid misunderstandings when projects or products are created internally which might be similar to submissions sent to us from outside the company. Therefore, as required, we will not retain any copies of your communication.

We hope that you will understand our policy and be assured of our thanks for your interest in writing to us.

Very truly yours,

XXXXXX X. XXXXX
Sr. Paralegal

 

[bicker]

A punching bag in the basement helps.

 

[Diva of Dragons]

"""The sole purpose of the post is to allow me to vent... ARGGGGHHH @#$%^&*() !!!!"""

I'm good with that!!

 

[crazyme5kids]

Can I join too? I really need to vent!!!!!!!!!!!!!!!!!

 

[Tantor]

Is this the VENTING thread!! Oh good &*$%#@@*()*&&^^%$%$#%^&

I feel better now.................

 

[BuzzBoyMom]

Venting can be good....I'll just sit by and watch -


Let us know when you're done.

 

[crazyme5kids]

OK here goes.......... My husband is very lucky he is in Mexico right now and doesn't have to listen to me. I am not a happy camper !

Well I feel a little better, but not much.

 

[Charade]

The sole purpose of this email is to give me a place to blow off some steam. I am not interested into sharing any additional info, so please do not bother to ask me for any more info, as none will be forthcoming. The sole purpose of the post is to allow me to vent... ARGGGGHHH @#$%^&*() !!!!

Moderator, feel free to toast this thread...


This will acknowledge, with thanks, your electronic communication regarding an idea which you indicated might be of interest to us. Your correspondence was forwarded to the Legal Department of the Walt Disney World Co. for response, since it is our responsibility to respond to correspondence in which a portion contains suggestions of a creative nature.

We are always pleased to hear from our guests and appreciate the fact that you took the time to write to us. Through whatever inadvertence or miscommunication you were led to understand otherwise, I must explain that our company's long-established policy does not allow us to accept for review or consideration any ideas, suggestions, or creative materials from outside our company. The intention of this policy is to avoid misunderstandings when projects or products are created internally which might be similar to submissions sent to us from outside the company. Therefore, as required, we will not retain any copies of your communication.

We hope that you will understand our policy and be assured of our thanks for your interest in writing to us.

Very truly yours,

XXXXXX X. XXXXX
Sr. Paralegal

I don't get it? Why are you venting that they didn't accept your idea?? Why did you make it "invisible"? Oh well... Vent away.

 

[bicker]

They didn't "not accept" the idea -- rather they disclaimed receipt of a submission of an idea. This is standard practice for any company that frequently faces frivilous lawsuits from folks seeking to exploit deep pockets: Send the company an idea that the company probably already thought of, or will likely think of themselves, and then claim ownership of the idea after the company has made money off it. As a result of that abuse, all suggestions, including that from good folks, like the OP, have to be treated in the same manner. Thank our overly-litigious society, which loves to foster "working the system" for personal benefit over honesty and integrity.

How's that for a vent?

 

[Grumpy's Wife]

This might make you feel better.

 

[Charade]

They didn't "not accept" the idea -- rather they disclaimed receipt of a submission of an idea. This is standard practice for any company that frequently faces frivolous lawsuits from folks seeking to exploit deep pockets: Send the company an idea that the company probably already thought of, or will likely think of themselves, and then claim ownership of the idea after the company has made money off it. As a result of that abuse, all suggestions, including that from good folks, like the OP, have to be treated in the same manner. Thank our overly-litigious society, which loves to foster "working the system" for personal benefit over honesty and integrity.

How's that for a vent?

I don't see where they disclaimed receiving an idea from the OP. I still don't understand the OPs vent. The reply was explicit and cordial.

 

[Muziqal]

A punching bag in the basement helps.

You've got one too, Bicker?

 

[bicker]

I don't see where they disclaimed receiving an idea from the OP.

Here's the disclaimer: "Through whatever inadvertence or miscommunication you were led to understand otherwise, I must explain that our company's long-established policy does not allow us to accept for review or consideration any ideas, suggestions, or creative materials from outside our company."

I still don't understand the OPs vent.

I understand the OP's frustration. The OP probably just wants to help, and is probably not looking for anything other than receipt and consideration of what was suggested. It must be frustrating to be told, "Sorry, but due to the bad people out there, we cannot even look at what you want to suggest."

The reply was explicit and cordial.

Yes, it sure was.

 

[Muziqal]

Bicker...you didn't mention your punching bag.

 

[bicker]

Nothing to mention.

 

[Muziqal]

Nothing to mention.

Sounds like a good technique that you use to get your frustration out and "vent". Just thought we could compare notes. You didn't strike me as the type of guy to actually hit the bag, at first.

 

[minnie61650]

mickey0216

ITA

Sometimes sending suggestions to Disney can be totally frustrating!
I sent a suggestion to Disney last July.

In March I learned they used an idea very similar to mine.

I am sure they were already working on it but they have said they were were aware of the problem I was addressing and thanks for the suggestion.
Instead I also got the reply that all communication was being deleted from their system.
Here is what I learned and my original suggestion to Disney:

http://disboards.com/showthread.php?t=1056223&highlight=stroller+wheelchair+stickers

A bit of an update for those who use the "Stroller as Wheelchair" GAC stamp.

The stamp is being (replaced? supplemented?) with stickers that attach to the stroller. They bear the same logo as the stamp, but in theory, they're easier for CMs to see (don't have to keep getting your GAC out as you go through queues)

The stickers are made of a pretty heavy duty material ... Feels a lot like bumper sticker material to me, but I don't know for sure.

I think it's a good idea, with the possible exception that I'm not sure how easy it will be to quickly distinguish the stickers from airline tags. With a close look, it's not hard, but at a quick glance they may look similar.

I don't know if the stamps are still available, but I have seen the stickers start to come through.

Thanks for the info Eric.

I am so happy that Disney has found a way to help their CM's identify strollers used as "wheelchairs".
I had a similar idea.This is a reply I posted on page 3 of this thread http://www.disboards.com/showthread.php?t=856471&page=3&pp=15

07-08-2005, 10:52 PM #38
minnie61650

I agree Disney needs to figure out a better way to accommodate guests who
need to use a stroller as a wheelchair.
They can't allow all guests to bring strollers through lines because there is not room to park them by the loading area.
So CMs are told not to allow strollers in the queues.
This cause confusion for you and for the CM's. Maybe when they give out the stroller as wheelchair passes they should also give you a helium balloon (that doesn't look out of place but has a color or Character on it that CMs can identify from a distance so they know that's why the stroller is in the queue.)
(Perhaps that is something you may want to suggest in your letter.)
Then when the guest reaches the CM the CM can ask to look at the GAC and make sure all the needs of the guest are taken care of.
You may need to show the GAC to several CMs along the way. The CM does not know what the needs are until he/she sees the card.
Hugs for you and your daughter.
Linda

 

[minnie61650]

They didn't "not accept" the idea -- rather they disclaimed receipt of a submission of an idea. This is standard practice for any company that frequently faces frivilous lawsuits from folks seeking to exploit deep pockets: Send the company an idea that the company probably already thought of, or will likely think of themselves, and then claim ownership of the idea after the company has made money off it. As a result of that abuse, all suggestions, including that from good folks, like the OP, have to be treated in the same manner. Thank our overly-litigious society, which loves to foster "working the system" for personal benefit over honesty and integrity.

How's that for a vent?

Thanks for the info.
I did figure that was the reason why.
It can be frustrating though. Especially since I was hoping to help guests and CM's alike. I know other guests have helpful ideas also.
It is just too bad we (the common folk) are no longer allowed to give suggestions.
I just wanted to help. I did not expect or want to be comped in anyway.
I did figure someone at Disney was going to or had already come up with a similar idea.
I just thought if the lady I replied to and I both asked Disney to help identify strollers as wheelchairs maybe they would take action earlier.

Oh well I am very pleased they have the stickers for the strollers as wheelchairs now. I hope that is helping both the guests and the CM's.

 

[DisneyMommyMichelle]

this is certainly interesting..how did you know it was invisible?? that's cool!

 

[Cruelladevil]

I think I need a visit to WDW asap. The world is a crazy place and my work place seems to have lost control and the inmates are running the asylum! The craziest most unreasonable person in the place always seems to find the worm hole. How do you insult everyone you work with and come in like they are the ones that did something wrong, where is any sense of shame or feeling like they did something stupid!!