Valet parking at Universal

janicept

Mouseketeer
Joined
Oct 26, 2008
Messages
381
I ended up going to Universal yesterday morning then back at night. I used valet both times since it's included in my AP. When I checked out at night the cashier asked me if I used it earlier and said you can only use it once a day. He didn't charge me so I didn't argue but I've had this AP for over five years and can't imagine this was the first time I've ever gone twice in one day. When I went back this morning I asked one of the senior valets that I talk to all the time. He said they had an issue with an employee but you can go twice you just have to get a receipt and show them the receipt when you go back later. I also feel that if they would have charged me I could have gotten a refund from guest services since there is nowhere in the benefits that says you can only use it once a day. There are over 300 days a year I don't use that benefit so if I want to go twice in one day while I'm on vacation it shouldn't be an issue. Or they should add that disclaimer to the benefits details.
 


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