Using BMO World Elite LoungeKey Complimentary passes

ottawamom

The "Air Miles" Lady
Joined
Mar 9, 2005
Has anyone here used their complimentary passes with the BMO WE M/C since they started up with LoungeKey. I used the lounge today with the Magical phrase "Mastercard Airport Experiences provided by LoungKey" and I now have a pending charge of $72.?? on my M/C.

Will this charge be reversed when they look up and see I haven't used my 2 complimentary passes or am I going to need to call them about this? That will be one very expensive breakfast if it doesn't disappear from my card.
 

tgropp

DIS Veteran
Joined
Jan 3, 2007
I used mine last year. They charged my card but was reversed by BMO MasterCard when they got the statement from the lounge
 

ottawamom

The "Air Miles" Lady
Joined
Mar 9, 2005
Thank you. I was worried when I got home and saw the charge on my CC. The last group they did the passes with didn't charge my card when we visited.
 
  • tinkerone

    DIS Veteran
    Joined
    Jun 3, 2007
    When I used mine there was a pending charge on my MC but I was never actually charged. I was concerned at first but thought I would wait it out and see if there actually was a debit to my MC, which there never was. I think its just the lounges way of getting payment. Nothing to worry about.
     

    ottawamom

    The "Air Miles" Lady
    Joined
    Mar 9, 2005
    I've still got the pending charge showing. I guess it will take a few days for that to disappear.
     

    ilovetotravel1977

    DIS Veteran
    Joined
    May 8, 2016
    I wish I could have used ours at the Cancun airport on Sunday (we were with a group of 13)! We had a 10+ hour delay getting home as our plane's brakes needed to be fixed. Air Canada gave everyone two $15US Vouchers (300 MXN) for food LOL
     

    purple hippo

    Mouseketeer
    Joined
    Oct 16, 2009
    We have the BMO AM credit card and have never used it for lounge access or ever been to an airport lounge before. We're going to Saint Lucia at the end of this month and looking forward to trying it out. Can you please tell me how it works? Is there something I need to reserve ahead of time? Are there food and drinks available for free or for a charge? Any proper "lounge etiquette" I should be aware of? Thanks in advance!
     
  • ilovetotravel1977

    DIS Veteran
    Joined
    May 8, 2016
    We have the BMO AM credit card and have never used it for lounge access or ever been to an airport lounge before. We're going to Saint Lucia at the end of this month and looking forward to trying it out. Can you please tell me how it works? Is there something I need to reserve ahead of time? Are there food and drinks available for free or for a charge? Any proper "lounge etiquette" I should be aware of? Thanks in advance!
    I would download the LoungeKey app before you go. Some lounges only take the digital pass (on phone). Also, you can look up the airport code and it will tell you if there is a lounge there and where to find it / them. It will also outline what is all included at each lounge.

    I haven't had a chance to use mine either as we are always traveling with more than just us (i.e., kids, extended family, etc).
     

    ottawamom

    The "Air Miles" Lady
    Joined
    Mar 9, 2005
    I guess I should have updated. The pending charges did reverse on my CC after a few days. No special etiquette required. Drinks and food are included. They tend to frown upon taking food and drinks from the lounge (to eat on the plane) but it can be done if you're discreet about it (just saying).
     


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