UPDATE:
1. Discovery Cove has been wonderful. Basically told the family what ever they need its theres!
2. Disers: Some have been trying to help..I don't want to get anyone in trouble so I won't say names.... THANK YOU!
3. A Diser who wishes to remain nameless has graciously offered to share their Illum. Cruise. They are really looking forward to it!! THANK YOU!!
4. they will be staying at the TRadewinds... I hope its still nice. If anyone knows someone there please email me...
5.
www. tourguidemike.com . Mike has been great!!!

He has answered my email right away and He and I will be "talking" on Friday! Big thumbs up here for having a heart!!
6. Gifts of a Lifetime: Will deliver a welcome basket to GKTW...at regular prices....
7. Walt Disney World: It has been very disenchanting trying to talk to someone who has a clue. I have gone thru Guest services and Community Services and they just don't get what I am asking. It is truely dissapointing that a Company that so values customer service can only answer "we can't do that" over and over again. I also heard to many "I don't know about that ..its not my department...I will continue to climb up the ladder, Roy Disney is right!!
8. They will be staying at the Poly for 3 nights. Right now they have LV booked under the CTH code. I am trying to get them Conceirge LV with the AP rates it would cost the same.