UPS delivered IPAD to wrong address!

[NoSoup4U]

I wouldn't be so quick to assume it was stolen accidents do happen.

This doesnt sound like an accident. The person signed the name of the OP. Thats no accident.

 

[Mickey'snewestfan]

When the UPS driver delivered my new MacBook Pro and I signed for the package, he said, "Enjoy your laptop". I have no idea how he knew what was in the box. Apple doesn't list its full name on shipping labels, just the letters AI. Maybe it"s the shape, weight or color of the box; I don't know exactly, but he knew there was a laptop in the package.

Or maybe he's delivered enough apple products that a couple people have said "Yay, my new laptop" and he's figured out what the letter AI mean.

 

[marius97]

I'm curious as to why some of you are just 'assuming' that the driver ..or the person who signed for it, would KNOW that there was an Ipod/Iphone in that pkg? It wouldn't have necessarily had those words on the outside of the pkg, would it?

I do hope that Amazon gives the OP a full refund and that she buys it from them, not a marketplace seller, next time!

I'd think that drivers deliver enough packages to know what the shorthand is for the shipper. Once you know that, it isn't a big leap to look at the size of the box and figure out if it is a laptop, ipad or ipod.

 

[RitaZ.]

Or maybe he's delivered enough apple products that a couple people have said "Yay, my new laptop" and he's figured out what the letter AI mean.

Of course. I shared my experience in response to the poster that said some posters in this thread assumed the driver knew the contents of the package.

 

[TheIncredibles!]

That's the truth. Frankly, if it wasn't sent "Fulfillment by Amazon", Amazon doesn't give a crap and will charge back to the seller and s/he will be out of an iPad and the money.

At least the OP will get her refund!

Amazon shouldn't care, it was not their mistake. The shipper can file a claim with UPS for the cost of replacement as long as they claimed the full value of the product.

 

[connorlevismom]

Here is the latest update.

Amazon is giving me a refund - they were actually pretty good about it. But I did have to argue with them that I did not get it. They kept saying that I signed for it, and I kept saying that I did not sign for it. So in the end, I am getting a refund and will re-order a new one through the same seller.

UPS has been less than helpful. They honestly do not care at all and are CERTAIN that it was delivered to my house and I signed for it. Of course they don't have a signature yet that I can see and I explained that my last name is not even spelled right when I see it was signed for. My DH actually went to the hub last night and they said they would text the driver and see what happened to the package. He waited 1/2 and hour for the driver to text back and he never did. So he left and came home.

So as of right now - we still don't know where the IPAD is and nobody but me seems to care. I had to argue for a long time with both companies that I did not sign for it and it was not delievered to my house. They both treated me as if I was lying to them.

 

[hlg22]

So I ordered an IPAD for my husbands birthday and it was supposed to be delivered today. We got home from work at 3:00PM and I kept watching for this package to be delivered because I was so excited to give it to him. At 6:30 I checked to tracking info from Amazon and not only did it say it was delivered to my house, but it said that it was signed for! My last name was spelled wrong in the place where it says it was signed for by me.

I called UPS and they did nothing. They just kept telling me it was signed for by me and was delivered to my house.

I called Amazon and they were just as much help. They kept telling me the same thing and said that they would issue me a refund. I asked they they send another one out ASAP and they would not do that because it was not sold by them.

I am furious about this! I asked both compaines if they cared that they just delivered a $600 item to someone who clearly forged my name and neither seemed to care. I asked UPS to track down the driver and find out where it was, they said they could not. I asked to see the signature and they said they could not give it to me for 24 hours.

I know I am getting a refund, but I feel like whomever STOLE my item should be held accountable! Am I wrong?

I would file a police report when you get the copy of the [forged] signature.

I had a similar situation once with FedEx - I had sent my expensive ($1400) DSLR off to be repaired, and it was being shipped back from Canon with signature required. I came home from work to find the box just thrown on the porch. Luckily, the camera was there and intact but I called FedEx to see why it had been delivered without the signature. I was first told that I had signed for it. Then, they sent me a copy of the signature confirmation and it was not even my name, so then they said the driver told them that my next-door neighbors had signed for it. The name was not one I recognized at all, and I confirmed with my neighbors that neither they nor anyone visiting them had signed for it. I told FedEx that and they did not seem to care. Honestly, I believe that the driver just made up a name and signed it to save himself having to come back and redeliver.

Also, UPS absolutely CAN track down a driver (whether that will give you any resolution is another story, as the driver will likely lie to them and they'll take him at his word). I had a package from Amazon that I'd been waiting for and realized that I should have already received it - I went online and UPS had it as delivered a few days earlier to "rear door." Now, my house has a large sheltered front porch. I've had hundreds of packages delivered since I've lived there by UPS and other carriers and all have been left on the porch. I also have a rear (kitchen) door - it's not visible to the street and to reach it, you have to walk up my long driveway, and let yourself into my backyard through a gate. It is not sheltered from the elements at all. This was winter, and I rarely use that door in winter as I'm not going out in the yard much, but sure enough, when I got home I checked and there was my package - soaking wet, as it had rained the day before. I called UPS as I was pretty creeped out that a delivery guy had decided to let himself into my back yard and wander around. UPS spoke to the driver, who told them that it had been raining and so he took it to the back door. This makes no sense, because (1) as mentioned the front porch is large and sheltered whereas the back is not sheltered at all, and (2) the day it was delivered there was zero rain, it rained the following day - but my point is that at least they can speak to the driver to get his side of the story.

 

[Lorelei Lee]

We once had a package delivered to our tool shed.

No kidding.

The tool shed is built into the side of the house. Most of the time the packages are left at the front door, but one driver walked around to the side of the house and left the package at our "back door".

I am still trying to figure out how the package I sent via Fedex to my daughter in college, which was labelled with the name of her dorm and the name of the (very large) university, wound up at a law firm three blocks away from the university, and how it took a week for the driver to figure out where he left it.

 

[smitch425]

My guess is that some drivers leave packages at back doors to keep them out of sight so no one steals them. Makes sense to me.

 

[okeydokey]

We ordered some ipads for work. One was delivered and the other was tracked to the FedEx sorting Center but never tracked out of it. Some Fed Ex employee had a nice ipad for themselves.

The scary thing is that nobody even made any attempt to find out who stole the package from the FedEx place. I filled out a form and apple sent us another.

 

[2012bella13]

Where we live most of the drivers just leave your package on the door step, or if they know you they will leave it at your place of work, to save a trip out in the country. Nobody signs anything.

 

[wvjules]

I wonder if the seller has the serial number of the ipad they sent you. If so, you can report it stolen and the person that stole it can't use it.

 

[lovesmurfs]

I've had UPS packages indicating "delivered" one day, but not received them until the following day -- UPS is so particular about how much time the delivery drivers take per delivery, that perhaps the driver ran out of time that day?

Best wishes.

 

[Kathryn Merteuil]

Knock on wood... the only time I ever had a mis-delivered package via UPS it was something cheap. It just said "delivered", but was nowhere to be found of course. I called UPS and they actually contacted the driver. The driver then called me and told me where he left it...at somebody else's house across the street w/no signature required. I just ran over there and got it and everything was OK.

FedEx on the other hand, was not so helpful, when I got an iPhone it was supposed to be delivered on a certain date. I made sure to be home all day and constantly monitored the updates. Eventually it showed up as "delivered". Of course I did not have it. I called them, and they were pretty much unconcerned, and not helpful at all. I eventually found it sitting on a neighbor's doorstep.

 

[robinb]

I wonder if the seller has the serial number of the ipad they sent you. If so, you can report it stolen and the person that stole it can't use it.

I don't think that's true. At least not for iPhones and iPods.

 

[mnrose]

With UPS they have the GPS coordinates for where it was delivered.

This...although if the driver (or his/her helper) took the package, the GPS will show a stop at the address. There is no way to know whether someone actually walked to the door and left the package. Keep after UPS. It is rare (very rare) that a driver is dishonest, but it could happen. UPS drivers are well paid, and work for years to get into a driver position. I can't see someone giving up a lucrative career for a $600 ipad. But, they sometimes have seasonal helpers....who are not well paid and are not as well screened as the drivers.

 

[akcire]

Oh the problems I've had with shippers


I live in a rural zip code. My address is 30w123 any street. There is also a 123 any street located 3 blocks away. Luckily the single guys that live there only steal every third or fourth misdirected packages. A year after the delivery date on my new daughters monogrammed baby blanket they decided to let me know it was at their house. I wasn't expecting it as it was a gift, worst part was I never got to thank the giver-they died.

Our house has a covered front porch but our back door is a slider. Our regular ups guy used to leave packages in our grill-this was his spot. After years of package delivery he finally took a garage door code. Now when we get stuff or our neighbors get high value stuff it is waiting in our garage. We are friendly with both neighbors and he knows this. I dread the day he retires. If something is shipped any other method it is about 50/50 delivered to wrong address. A couple years ago I helped him plan a Disney trip.

 

[RainbowBrite]

I wouldn't be so quick to assume it was stolen accidents do happen.

while it was probably an accident that the iPad was delivered to the wrong house, it was not an accident that the person who signed for it forged the OP's name. so yes, it was stolen

 

[Albort]

while it was probably an accident that the iPad was delivered to the wrong house, it was not an accident that the person who signed for it forged the OP's name. so yes, it was stolen

its possible that the driver forced a no signature required onto the package. I have that done before where the driver just left it there despite requiring a signature. online, it says signature not required afterall. Funny though, the driver left it under my mat completely covered up, i called and was curious where it went... lol

I have shipped iPads before, There is ABSOLUTELY NO WAY i would ship it without insurance. Im gonna guess the seller would do the same thing... so best bet is that the iPad is on UPS...

 

[sam_gordon]

while it was probably an accident that the iPad was delivered to the wrong house, it was not an accident that the person who signed for it forged the OP's name. so yes, it was stolen

Do we know the person who signed it forged the OP's name? The OP hasn't seen the signature, right? She's seen a typed out misspelling of her name. If you saw *MY* signature, you wouldn't be able to tell what it was. I'm guessing the typed name just got typed by someone reading who the package was addressed to.