Upgrading PHP's at WDW???

[mrsschlep]

I bought my PHP's at my Disney Store and the lady that rang them up, accidentally gave us 2- 5 day passes for my kids instead of 6 days. She rang up 6 days for my husband and I, though. I understand that this was an honest mistake, but when I called about it she told me that the tickets are non-refundable and she would see what she could do. She told me that I can upgrade them at the park. So how hard is it to upgrade PHP's at WDW? Or should I insist that she fixes it? TIA

 

[rcraw45425]

800-828-0228, ask to speak to someone about tickets. I bought 4 day hoppers, they arrived, then I found out that there was just a miniscule difference in the price of the 5 day. Disney told me to mail the unused tickets back to them (I did it UPS BLUE because were were leaving in a few weeks). Upon their receipt they would apply that money for the 5 day hoppers, bill the remainder to my debit card. They will either mail them back to you or you can pick them up at will call guest services at the parks or DTD. They give you a confirmation number, keep that as a reference number so that they can track it for you if something happens. Mine arrived without a glitch. HTH