
How many called asked for an upgrade prior to checking in vs. being surprised once you got there? I read someplace here on the threads that if you call in advance to arrival looking for upgrades and nothing is avail you won't get it. That it is better to ask upon arrival. We are going to pay the extra $ for a perferred room at CBR since I heard it could be a trek just to refill your mug...so not sure what kind of upgrades would even be an option there. I've never stayed on property.....but would loves great surprises!!

We were at the Contemporary last week and we got upgraded from garden wing deluxe room we had booked to the hospitality suite in the garden wing. The room was awesome and huge! Three bathrooms! We figured out it had more square feet than the finished room in our house (we live in a small 1000 sq house). They also gave us access to club level on the 12th floor, which was so nice too. It was really wonderful...was mine, my children's, and my mom's (in her 70's) first trip to WDW. No idea how/why it happened since they met us at the door and took us up to the 12th floor to check in. It seemed they had upgraded us before we got there.
We got upgraded to the hospitalty suite at CR, too- It was awesome, wasn't it! They named us Family of the Day when we arrived. We did not get access to the Club level, though. But the suite was huge! It was wonderful having the extra bathrooms, so no one had to wait. And the full refrigerator with a real freezer to keep ice in. We had not booked a deluxe room, though. We had booked a standard view garden wing room. With a 40% off code. So we got quite a nice upgrade!

We were at the Contemporary last week and we got upgraded from garden wing deluxe room we had booked to the hospitality suite in the garden wing. The room was awesome and huge! Three bathrooms! We figured out it had more square feet than the finished room in our house (we live in a small 1000 sq house). They also gave us access to club level on the 12th floor, which was so nice too. It was really wonderful...was mine, my children's, and my mom's (in her 70's) first trip to WDW. No idea how/why it happened since they met us at the door and took us up to the 12th floor to check in. It seemed they had upgraded us before we got there.
How many called asked for an upgrade prior to checking in vs. being surprised once you got there? I read someplace here on the threads that if you call in advance to arrival looking for upgrades and nothing is avail you won't get it. That it is better to ask upon arrival. We are going to pay the extra $ for a perferred room at CBR since I heard it could be a trek just to refill your mug...so not sure what kind of upgrades would even be an option there. I've never stayed on property.....but would loves great surprises!!