We booked a standard room in the Wing last year (South). When we checked in, it wreaked of smoke, so we went back to the desk and were given another room (in the wing). Got to that one and it was suppose to be ready, but looked like housekeeping was using this one as a lounge area. Went back to the desk and was given a third room (in the wing) which turned out to be smoke free. So I guess if they ever thought of upgrading us, there was ample opportunity, but no upgrades here for us. We booked a wing and we got 3 wings before settling on 1 -- took 2 hours to get it worked out. We were happy with our room--which overlooked the parking lot and monorail going into the main building. We had a CM discount on our room. But note, having a discounted room does not mean you won't get upgraded. We have been upgraded 3 times at the WL, at the AKL, and many times at POR/Dixie landing and always a CM discounted room. We didn't expect an upgrade, but did expect a smoke free room for medical reasons--we finally got it and were happy with it. There is nothing better than getting upgraded when you least expect it! But we never count on it. We book what we can afford and expect to spend our entire vacation there.