Upgraded annual pass still shows old pass on app & website

[mistyinca]

So I just called and upgraded my deluxe to a signature over the phone. The CM told me it was effective immediately. But when I log in and look on the website and on my app, it still shows the deluxe. I'm freaking out because I'm afraid that when I go in tomorrow and try to get my free parking, they won't know it has been upgraded, and I have no proof--no email, no app designation--nothing. I called back and explained to the CM. She said I shouldn't worry because she shows it in there, but it leaves me uneasy without nothing of any sort to prove that I upgraded it.
Has anyone experienced this?
Thanks,

 

[lorijohnhill]

When I had an AP in 2015 I linked it to the website, but something went wonky and I had no access to the AP portion of the site. If I tried to link it again, it would say it was already linked. Disney could never figure it out. They just told me it was there and all would be fine in the parks. I was worried, but it worked fine every time I went.

If, for some reason, you have issues when parking, take your ticket to Guest Services and explain... they should get it fixed for you and give you a refund for parking.


Have a great time tomorrow and I'm keeping my fingers crossed for you that it all works out.

 

[mistyinca]

Thanks. They posted it after 9:00pm that day.