wifey
DIS Veteran
- Joined
- May 7, 2005
- Messages
- 2,518
We've had a holiday booked up sisnce April this year at Pop Century with basic DDP. We have been considering our budget for the last few weeks and tried to see if we could shuffle our figures better.
This past Tuesday we noticed on the WDW Travel Co. website they were offering the free QS plan to guests staying onsite for the time we would be there. We decided to compare prices, it worked out we could get a moderate hotel plus free QS DDP for less than we had been quoted for the holiday at Pop. How strange was that.
We rang them up to be told we couldn't change we'd have to cancel and rebook the whole thing. So we attempted to do it online but something went wrong they had a problem with their system.
I rang them up and explained the issue and they said they would contact us. At first we thought it had us down as staying an extra day but no that was not the issue. We were told they close at 8pm so they would contact us te following day, we decided to take another look at the email we had received from them and it had 2 adults and a child down as 3 adults as it had my birth year down as the year of birth for our son. He's 8 not 39
so we went to bed knowing where the error was and why the price difference was so much more.
Next day I rang before we went out for the day(Leeds Royal Armouries great day out) and explained the issue a lovely lady said no problem she would cancel the ressie we made online and sort it out and rebook it or everyone would be confused with a 9 year old being down as a grown man
To her credit she did just that I was so pleased I could
her, she said both deposits totalling £720 were to be transferred to our new booking and we should give it a couple of days to show on our booking. I rang back yesterday to say thanks to her and all of the lovely ladies in their office.
It's all been sorted out now and we have a new booking at Port Orleans French Quarter with the QS DDP for our anniversary trip. We can now make some plans and read more TR and dining reviews.
So now we are so happy with our choice of hotel and we don't mind paying OOP for 4 or 5 TS meals. Our Ds will still have plenty of decent meal choices. It will still give us plenty of options for meals and we'll not need a military plan of what parks to do on which days. Plus we've saved £470!!
So come on all you girls and guys tell us about you stay at Port Orleans French Quarter
This past Tuesday we noticed on the WDW Travel Co. website they were offering the free QS plan to guests staying onsite for the time we would be there. We decided to compare prices, it worked out we could get a moderate hotel plus free QS DDP for less than we had been quoted for the holiday at Pop. How strange was that.
We rang them up to be told we couldn't change we'd have to cancel and rebook the whole thing. So we attempted to do it online but something went wrong they had a problem with their system.
I rang them up and explained the issue and they said they would contact us. At first we thought it had us down as staying an extra day but no that was not the issue. We were told they close at 8pm so they would contact us te following day, we decided to take another look at the email we had received from them and it had 2 adults and a child down as 3 adults as it had my birth year down as the year of birth for our son. He's 8 not 39
so we went to bed knowing where the error was and why the price difference was so much more. Next day I rang before we went out for the day(Leeds Royal Armouries great day out) and explained the issue a lovely lady said no problem she would cancel the ressie we made online and sort it out and rebook it or everyone would be confused with a 9 year old being down as a grown man
To her credit she did just that I was so pleased I could
her, she said both deposits totalling £720 were to be transferred to our new booking and we should give it a couple of days to show on our booking. I rang back yesterday to say thanks to her and all of the lovely ladies in their office.It's all been sorted out now and we have a new booking at Port Orleans French Quarter with the QS DDP for our anniversary trip. We can now make some plans and read more TR and dining reviews.
So now we are so happy with our choice of hotel and we don't mind paying OOP for 4 or 5 TS meals. Our Ds will still have plenty of decent meal choices. It will still give us plenty of options for meals and we'll not need a military plan of what parks to do on which days. Plus we've saved £470!!So come on all you girls and guys tell us about you stay at Port Orleans French Quarter

