I ran into a self-checkout velocity issue at Kroger converting $200 VGC to $200 Disney Gift Cards. First two debit transactions ran fine. Then the 3rd debit attempt said "Not Authorized", so I swiped as Credit and a Kroger team member had to put in my Drivers License and that worked. I was able to do two $200 Credit transactions, but did not try a 3rd. All 4 transactions were at the same self-checkout kiosk, so may be I just needed to move machines as to not bother the Kroger employee.@MIChessGuy this isn't directed towards you specifically, it's about the question and for anyone interested.
I definitely wanted to touch base on this again because it is confusing.
There's about a handful of well respected bloggers I follow and they're pretty much plastered on the main page; GC Galore & Doctor of Credit.
GC Galore wrote Kroger Has Reportedly Placed $1,000 Velocity Limit On Best Buy Gift Cards. September 1, 2020
Doctor of Credit posted Kroger Stores Now Limit $500 in Gift Card Purchases per Transaction (Best Buy Only) November 4, 2019,
That information came from Miles to Memories article Negative Changes To Kroger Gift Card Purchases & Fuel Points Program Nov 1, 2019. Written by Mark Ostermann who laid it all out:Kroger is rolling out the following changes, already in effect:Then on Jan 25, 2021 at 6:20 am in comments Mark adds, The limits are just for Best Buy. He doesn't update the title of his article nor does he add an amendment, so if you don't read comments things can get a bit confusing.
- Gift card purchases are limited to $500 per transaction.
- Used to be $1999.99 at self checkout and pretty much unlimited at customer service.
- A limit of 6 swipes per credit card per day.
- This has been in place for a while but it is much more important now.
The most recent article was posted on July 5, 2022 by Miles Earn And Burn, Kroger 3PGC Buying Limits.
All in all there hasn't been updates since then from anyone including The Kroger Company. In earnest, I think it best to ask Customer Service about the limits in your area.
- General Limits
- Kroger and Kroger affiliates can sell up to $1,999.99 in gift cards at regular registers or at self check-out. Most stores don’t need cashier intervention at self check-out for big purchases, but there are a couple of Kroger chains that need a cashier override for $500.01 or higher in purchases, whether or not gift cards are included.
- If you move from regular registers to customer service counters, you can buy up to $10,000 – $18,000 worth of third party gift cards in a single transaction, depending on region. Some regions have a register enforced limit of $12,000 to $18,000 per-hour, per-store too.
- Brand Specific Limits
- BestBuy: $1,000 per 10 minutes, store-wide
- Apple: $500 per transaction
![]()
Not sure if these velocity restrictions were put in place by Kroger or Blackhawk. I registered and reset pins on all VGCs before converting.